Coloring Over Elumen?

After having had an unsatisfactory Elumen color done several months ago, I was wondering if an oxidative color can be used over the Elumen? Or, does Return have to be done first?

I was thinking of having a regular color put over the Elumen and then maybe having an Elumen clear treatment for the benefit of the conditioning effect that it has. My hair never felt this good since my pre-color days, but I was very disappointed in the color. Plus the fact it can't be used on grey hair and so I end up having to have a regular color put on the grey and then the Elumen, which means even more $$$. Shame it couldn't be formulated for grey hair like the other types of permanent color.

Thanks in advance for any suggestions. Really nice group of people here

Thanks LiliBeach, that was very nice of you to reply.

I was having Redken coloring done pre-Elumen. However, the last time I went, I told the stylist I didn't like the color; it was way too brown. So she just colored the roots, matching them to the rest of the hair, but did nothing about altering the color. She said we can just keep coloring the roots only and eventually it will be all one color. I don't like the color, and kept telling her that. Also, at this same place, at numerous times, they have spilled color over my clothes, legs and even got it into my eye. I'm not a neat freak, but this has happened quite a bit there.

I really should go to another Redken salon. That is, after the Elumen Return is done. Here's the problem and I wonder if maybe I am saying the wrong thing and you can help how to get my point across. Even though I want to cover grey, that's not my only goal. I want a haircolor that is bright, rich and deep, not just flat. In my experience, if you come in with grey hair and want it covered, they treat the person like they are around 80 years old and don't want any of the newer fashionable shades or effects. Maybe it's what I say (or don't say) that isn't conveying my needs.

Your input would be most valuable and appreciated. Perhaps the hair color is so important to me because I am disabled and it is one of the few things that can be done to change my appearance and make me feel better about myself.

Thanks a bunch!