QuoteReplyTopic: Wife got gray hair Posted: December 28 2003 at 2:50pm
She has dark brown hair and she tried to get blonde highlights. Well she got highlights and they are not blonde but are very gray. Is there anyway easily that she can mask the now gray hair? We were thinking maybe some of those shampoos that mask gray hair a little. She doesn't need it to look like it did before the coloring but just ANYTHING would be better than now. She really aged 10 years in the 2 hours she was gone. Anyone have any ideas? Or know any GOOD hair coloring folks in the Raleigh/Durham NC area?
I am sorry to hear of your wife's coloring issues. Obviously the colorist need to redo the highlights. Here is the deal with color problems that happen with a stylist/colorist. Call the salon immediately. I mean as soon as possible. Tell them the problem in a nice and friendly non-confrontational way. Ask them to please fix them.
It can take anywhere from 24-48 hours for color to set and so if your wife goes back to the salon quickly they can adjust the highlights to give her a different hue that is not gray and more along the line of shade that she had envisoned in the first place.
Don't worry about calling the stylist or colorist back. These kinds of things happen. Although the majority of stylists/colorists try very hard to go a great job, just like in life, stuff happens. The problem occurs when customers get upset and don't give the stylist a chance to work with them to make them happy.
If your wife is still unwilling to try the redo route, then you can experiment with color shampoos designed to balance the gray tones. Aveda Blue Malva or Mine Blue Monday shampoo was specifically designed to brighten gray and make it more white.
I suspect that maybe the problem is not the color of the highlights but how they play off your wife's natural hair color which is brown.
Which brings me back to the suggestion that you go back to the stylist/colorist and ask for an adjustment. It should be fairly easy for the stylist/colorist to adjust the color lighter or darker to be more complimentary but again, your wife would have to go back there or at least call.
If you want to fade the color, shampoo with hot water (be careful not to burn your scalp) and application of Prell shampoo. The Prell will strip the color and either make it lighter or remove it completely. The hot water pops open the cuticle and allows the color to be leeched out.
Also, Matrix Amplify shampoo will help to lighten hair color and highlights that are newly applied.
You can try those little tricks if you like. OR your wife can buy a temporary hair color in the same color as her brown and color her hair all one color. I would hate for her to do that if she spent money on highlights but it is an option.
I am a lurking hairdresser who stops by sometimes. I wanted to compliment you on your great answer to the guy whose wife went gray. You are right, most hairdressers want happy customers and would appreciate the opportunity to fix things. As yes, politeness goes a long way towards cooperation.
I truly welcome and expect my client to commnicate with me in this way...If your not happy...please call me. Fixes or tweeking are part of being a great Stylist IMHO. I want their hair to look great, but most of all, I want them to LOVE their hair....and my work of course.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum