What to do ???

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Oh god please help.... Ever heard of BestCuts????  well I have a Baby shower for my god chid to attend on sunday and I really wanted my hair done, it seemed as tho no one had availability except this place and now i know why.... I was a dark plum colr ( always go that color for winter) and I wanted to bring my bas color up to a light brown, like caramel.....DISASTER STRUCK   ,  now i have had this done MANY times with no problems but my god what a terrible job!!!  first off i was there 4 1/2 hours and spent $130 ,  first she had to bleach my entire head so my roots were much lighter then the reset ( naturally ) anyway she then did a rinse???  i usually had dye applied then go under the dryer....not this time , while my hair was dripping wet and my head in the sink she started pouring what felt like liquid magma all over my head....only took about 2 minutes if that....then when she started to dry my hair my roots were lemon yellow and the rest was a reddish brown ,  so she said this is my fault i will correct it at no charge....so she took the bottle from earlier and applied a little here and a little there , well one side of my head is now platinum and the roots a lovely shade of glistening rusted peach and the rest is burnt orange????  also she thinned out my hair as it is super thich but when she trimmed one sine is about 3 inches shorter then the other.... now i dont know if i refused to see this horror show as i had been there for sooooo long and just wanted to leave or if it has gooton worse in 24 hours......my question,  i really think for the money i spent they should get me in ASAP and correct this a t no charge.....is that unreasonable?????  thanks 