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Do You Agree That Customer Is Always Right?

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Poll Question: In Dry Cleaners - Missing Pants Lawsuit - Who Should Have Won?
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    Posted: June 25 2007 at 12:52pm
This lawsuit, which has won International attention involves the fact that a man claimed his suit pants were lost by a dry cleaning establishment that advertised "Satisfaction Guaranteed". 
 
The man whose pants were lost sued for $54 Million Dollars. 
 
The dry cleaners won the case after a lot of mental anguish and personal expense and trauma brought by the long term lawsuit.  The dry cleaners did offer to replace the pants and ultimately the suit.  They made several financial offers to settle the case but the suit was continued by the plaintiff.
 
Roy L. Pearson (an administrative judge), 57, originally sued Custom Cleaners for about $65 million by adding up violations under the act and almost $2 million in common law claims. He is no longer seeking damages related to the pants, focusing his claims on two signs in the shop that have since been removed.
Curly Carrie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Unregistered Guest Quote  Post ReplyReply Direct Link To This Post Posted: June 27 2007 at 9:54am

I used to wait tables and one thing we were taught was that the customer is not always right.....but they are always the customer....same basic thing...but really makes you think....

 
 
McGee
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 360s comin Quote  Post ReplyReply Direct Link To This Post Posted: June 27 2007 at 11:53pm
whatta waist of time
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