Chi didn't take...

has anyone else had this experience? I had the Chi tr done a couple of months ago, and while I haven't had the damage that some have had (a handful of short hairs in the front), my hair is still pretty wavy in the back and on the sides a bit. I also had my hair highlighted a couple of weeks ago which my stylist said was perfectly safe. My stylist (who charged $500!) has offered to redo the back and sides, but I am leary after all the horror stories I have read. She said she checked with the Chi "people" and they said there isn't a problem with redoing areas that didn't "take". Everything I have read lately about TR says you should deep condition your hair 1-2 times a week and avoid heat like hair dryers. My stylist NEVER mentioned either of these things. She only told me to us the Chi care products for at least 2 weeks (I used them for 4 weeks) and then I could use anything I wanted as long as it was salon quality. She recommended a smoothing shampoo and conditioner. My hair seems pretty healthy to me and it looks good (I have gotten many compliments), but I paid for straight hair and even when I blow dry it with a brush it is still wavy and ripply in places.

Another thing. She never asked my about past experiences with perms but I have read that TR is like the reverse of a perm and perms have NEVER taken on my hair.

Has anyone had TR and had it not take completely? If so, what did you do?

Thanks for any help! :)

I had CHI level 1 done a month ago and it did not take. I went and did deep conditioning treatments and protein treatments and just had it redone with Level 2 on Monday. So far its okay, I have a few bent hairs at the base but so far things seem ok otherwise, I am just hoping the hair stays in-but its pretty straight so I am thrilled with that! When I did level 1 it felt fine but was still really curly. I do not color my hair though and it was pretty virgin for the past two years because I got pregnant and did not do anything to it while I was and nursing. I would recommend the treatments and stuff before you go back just to be safe!