Bohyme bluntness

I'm relatively new with Bohyme so haven't ordered enough hair yet to know what's what. So far, all good. I love the texture, the way it washes (or dries) and the diversity in range (despite Silky straight being, by far the most popular).

The only downsides in my opinion are the lack of blondes (not struck on the 613 and a general poor choice) and the cut of some batches.

Occasionally the ends are extremely blunt as though they've been chopped with a ruler. While some love this look, I'm more of a 'flowy' hair person and indeed are most of my clients. I really don't want to stop using Bohyme but wondered if there is any way whatsoever to rectify the bluntness. I'm not a hairdresser so sadly any scissor gymnastics are out! I appreciate that the hair falls 'bolt' straight so to some degree it's understandable but it just looks like it may have started out a longer length and been just chopped (although she's a sweetie, it's very Chantelle on Big Brother).

I don't understand why it's sometimes, not always and it's not even with just one length as the problem was with the 613 18" yet my previous 18" was perfect!

I'd just like the ends to fall to a natural 'flow' but am not quite sure how to achieve it.

Thanks x

Edited to say- Amanda, you're a darling (as always) with the help you've given me and your advice is absolutely important (don't go anywhere, I'll be asking forever lol). I just wanted a general take on this. x

Lol, chantelle's extensions are so hideous and stringy, I hope she gets a better extensionist on the job now she's £25000 richer!