HELP!! bleached hair :[

well, i got my hair bleached at the hairdressers, and it turned out almost white at the roots, but the bottom abit darker, i didn't want it this light, and it was a total mess, so she said she'd fix it, but she just made the bottoms really light too :[

I'm not a hair dresser, but it sounds like she stripped all of the red and orange pigment from your hair, thus when you colored it turned green/gray because you got an ash color. You need some warm pigments put back into the hair, but you better go to a colorist because you need a protein fill, otherwise any dye that you out in will fade really fast since there is not much pigment left in the hair for it to stick. The drugstore color formulas are not precise enough to neutralize the mistake. You need a custom formula from a colorist that will appear natural. I really don't think you should attempt to correct it by yourself because you need to mix colors from scratch and you need knowledge of color theory, plus your hair is pretty weak. If you want to tone down the green, your might want to get a hair rinse like roux (sp?) with a reddish tint and apply to the hair. It's not damaging. Like said, I'm not a hairdresser so you better consult with a professional that knows about color correction. Good luck!

thank you :]