Ext. Contracts

longerthanlong wrote: i think ur making a mistake--espcially if youre a beginner to this--askingpeople sign a contract. it wont protect you in any way if it doesnt have "no refunds" or "no legal action", and that would rase a red flag to me. what if i, as a client, brought you a contract to sign that said youd pay me damages if you messed up my hair and that i could sue you? (that last comment is for the birds) First of all, I'm not ashamed to admit that I am a beginner at this extension thing (my expirence has been with sew in's and bonded wefts). I started this thread out of curiousity about the waivers/contracts associated with hair extensions. I never said that I was going to run out and put a contract together and make people sign away there lives. Contracts don't have to be Evil!

I have no idea what the Hairlocs or GL's contracts look like nor do I use those methods. But it does seem like they make you sign your hair away.

But there is nothing wrong with having an agreement between the stylist and client. My contract states that I am not responsible for your hair if you leave your extensions in for longer than 3months. Which I don't think that is taking away someones rights, its an agreement between two people. Contracts don't have to be evil.

You need the "NON-REFUNDABLE DEPOSIT" in writing. The contract is to protect the stylist if the client doesn't show up. I have learned my lesson by not taking deposits and not having them sign a no refunds contract. With the contract you know they are going to show up, without it is very easy for them to stiff you and then demand they get there deposit back. As far as being sued if something goes wrong, then that is what liability insurance is for. Being a chair/booth renter in NY by law I have to have liability insurace, but I still make people sign a contract for extensions. It also is a good way to keep the scammers and a**holes at bay.

Very good points. I totally agree with everything you said JulieJetson! Nobody wants to eat $200 for hair if they change their minds. Plus, maintenance is a big/HUGE factor if you want your extensions to last.
Longerthanlong, I do know of some salons that make you sign a waiver for color. Everyone's heads take differently to the chemicals in the color, and if you're on medication you could have a bad reaction... who's at fault then? That's why there's a waiver. Not every client is honest about previous colors, or what med's they're on.. ect. As a proffessional working in this industry I do believe you need to protect yourself too. I don't look at it as a red flag.

Does anyone know the mfg's warranty on the Bohyme?

Bridget & Gina,

There is nothing wrong with a contract to protect yourself as a stylist. Especially when it comes to extensions. There are a lot of inconsiderate people out there that will make an appointment with you and then not show up or cancel last minute, and expect to get their deposit back. So, yes get a deposit and have it in writing that if they do not show up for the appointment or are more that 20min late they forfeit the deposit. Extensions take hours and your time is valuable. Also in the contract add that you cannot quarentee that the quality of human hair will be the same everytime. You should ask your hair distributor about there refund policy. I know some will replace the hair if it is defective. But they will not replace it if it has been colored/permed or altered in any way. I llike your ideas on the take down process added in the contract as well. I am going to add that to mine, because people do just rip them out of there own head and then try and blame it on the extensionist and that scares me. Also people sometimes do not remember everything you tell them about caring for extensions, so it is good to give them an aftercare sheet with the contract.

Having a contract is the professional thing to do, it doesn't mean your a bad extensionist and you need a contract to back up shoddy work. Some people will go out of there way to get things for free, like saying you f**ked up their hair. Most extensionists do make people sign contracts, mostly to make sure the client shows up for the appointment. There is nothing wrong with protecting yourself and your business.

Miamigirl
What Bridget and I are referring to is whether we as professionals should use contracts.
Regardless, if I'm in the wrong... I always stand behind my work. It's integrity and ethics! I don't want anyone pissed off at me and bash my work. Don't wanna be that girl...who shall remane namless!
Eurolocs...Barf! That's not an option now that I've joined this board and learned better alternatives!

Gna

Good point Bridget!
The whole HH thing is a touchy subject!
If the hair was bad who's to say they didn't maintain it well. However if it was truly sh**ty hair
I would reinstall new...So yes that would be a refund but without money exchanging hands.
Are there any HH companies who guarantee their quality? I'm considering EP because licenses get a discount(not sure how much though...they havent responde to my email)
????Hmmmmm????

Gna

Do you mean a waiver?
I've often wondered about that.
It's sort of a double edged sowrd...
On one hand you protect yourself from liability if a client is at fault...
On the other hand it says your not able to stand behind your work!
I think it would depend on the situation..ie the client took down(or someone else) her own extensions and created damage-this would most likely applt to fusion.
Just my opinion,
Gna