Green hair and bald spots from Hairlocs use **photo**

Has anyone who has had a problem with a hairlocs stylist or the system called the company directly so that they are aware of these problems?

The owner of Hairlocs is aware there have been some complaints about one stylists in particular and is open and willing to hear what has happened to rectify any problems.

Please call, email, fax a letter, by whichever means necessary so that she can get details as to the problems occuring. These problems could have been caused by inexperienced or negligent stylists.

These problems need to be directed to the company so they can intervene and offer assistance to clients who have paid to have a high end service done.

Maria Arroyo, is the owner and inventor of Hairlocs and would like to hear of those who have misrepresented or misused her product.

Thank You
Fax:818-506-0902
phone:(877) 395-6136
email: worldinfo@hairlocs.com
email: hairlocsinc@aol.com

She's trying to head off a class action lawsuit.

They said: [We've] handed the whole situation over to an attorney because of the complaints that I posted on some of the hair sites.

What that actually translates to is this: We don't have an attorney and don't have a leg to stand on but we're going to say we did in an attempt to intimidate you in any way possible because we have no ethics and want to make as much money off people as possible.

There.

Anytime you need my translation services, give me a whistle.

The stylist that I used (who has been mentioned numerous time on this site) has you sign a contract, which only entitles you to 50% of the service fees if you're unhappy, but nothing back on the hair or products that you bought. So basically I spent around $1200 and am entitled to around $250 back, unless I want to go through arbitration. I have yet to recieve any type of refund, but did receive an e-mail stating that they have handed the whole situation over to their attorney because of the complaints that I posted on some of the hair sites and that I should receive a partial refund based on what they are contractually obligated to give me within 10 business days. So, I'll get around $250 back, after wearing hairlocs for less than 2 months and having them ruin my hair. They keep the other $1000 and in exchange I have a pile of hairlocs that are useless to me, unless I weave them into a winter coat for my cat.

Thanks AMM. My boyfriend removed them last night. You're right.....I feel so much better now that they are out of my hair. I have documented the whole experience and have a ton of pictures. I never experienced my hair turning green, but they definitely ripped some of it out. I'm just glad that their out and it's over.

i don't think it's a fake. the color of that hair is just like the color of the statue of liberty. the statue is a light blue-green because exposure to water and air eventually breaks down any copper-colored coating, leaving the simple salts which are blue-green to begin with.

hello ladies,
my computer has been down so I missed all this , I WOULD SUE THE A#$ OFF THEM hairlocs should not be able to touch someones hair ! ever !!
I feel for you girls, I realy do.

AfroPuffs:

I totally agree but being as that they are not offering ANYTHING to these clients and denying all claims I feel like they are digging their selves a bigger hole by continuing to post here.

They do not seem to be handling things as well as your stylist did.

That's all I was saying....

Actually Kristin, I don't think they should stay away. I think they should listen to what people are saying and not take it personal and use the criticism as constructive feedback and tailor their practices as such.

Do you know that Coke, Ford, Microsoft,etc... pay up the wazoo to get this kind of feedback in order to improve their products and services and here hairlocs is getting it for free. Major companies around the world are paying millions for focus groups, surveys, etc to figure out what people think about their products.

GiaMarie has internalized this instead of "listening". All the answers are right here on this and other boards one what to do continue to thrive her business. Be honest, tell customers about the green and shredded hair. Explain that no extension technique is perfect, offer other methods, inform the customer and let them decide.

I'm getting Microillusions done next year and the woman who's doing them has told me everything I could possibly want to know about this technique and every other technique on the market. She armed me with the information and is letting me make the choice. If the things that she warned me about start happening, I mean what can I really say?

The stylist I'm going to has had some issues with customers who've posted their experiences on messageboards and you know what she did? She made the situation right, she gave them some free remi hair, a free touchup, a discount, etc.. she did everything in her power to make the unhappy customer happy and she gained more respect and cliental in the process versus being beligerent, blaming everyone but herself and turning even more people off.

It's my opinion that the hairlocs people should do more listening than blaming.

Amm, I'm so glad you've found better methods now. Just curious: Did your stylist ever tell you there was a possibility that your hair would turn green? How about the bald spots and breakage? How much did you pay for this, and did you get any sort of refund--from the company or the stylist?