Hairlocs Pics- Kimarie Teter's Work

Did someone say class action lawsuit? Count me in!

I think "Rep" is saying that after spending thousands of dollars on a product that stained, broke, and effectively ruined our hair--and after refusing to refund us for one thin dime--the company has generously agreed to listen to our concerns.

Now that's a magnanimous offer.

In this new spirit of collaboration, is there anything else we can do for you? Screen your stylists? Conduct your training? Work your phones? Design a whole new product you can sell?

Uggghhhhh.................

Hairlocs Rep wrote: At this time we realize that we need more information from you to confront these problems. If you could be so kind to talk to us. We know there are two sides to every story. The more information we have the more we can grow and educate others. Any information would be helpful. You are more than welcome to call us and speak to the owner.

Sorry for butting in, but, what does this have to do with the fact that copper breaks down the hair cuticle?

I believe that amm has already posted those links a few times IIRC

Are you guys aware of that or not? If not, are you actively looking into it, and verifying it?

At this time we realize that we need more information from you to confront these problems. If you could be so kind to talk to us. We know there are two sides to every story. The more information we have the more we can grow and educate others. Any information would be helpful. You are more than welcome to call us and speak to the owner.

I happened to have written to the hairlocsinc@aol.com address and the person who responded to my concerns was named Christy. I wrote about the green hair and the corrosion of the copper locs and she gave me the royal brush off.

After I wrote a lengthy letter, she wrote back,

"Thanks for your info. We're aware of the green. It washes off."

That was IT!

I wrote back and asked how Hairlocs proposes I do that being I have 200 strands in and they are ALL green and corroding under there. I asked if they were suggesting I remove them one by one, scrape the green off and then reapply? She wrote back,

"Go see your stylist."

I am not even close to kidding. I still have the email.

You call this help? Is this Hairloc's idea of help? I went straight to the source and this is the "helpful" response of your representive.

Again, her name was Christy.

What's yours?

That's the problem....most of us didn't come to this site before getting the hairlocs. Had I found this information sooner, there is no way that I would have gone forward with it.

I don't know. Wouldn't doubt it, though.

Did you ever see this hairlocs review, by the way: http://www.healthboards.com/ubb/Forum110/HTML/002596.html

Oh, sure--just check out the photos on the boards, and you'll see exactly how "safe" they are.

Well, it wasn't "designed" for your hair at all--no extensions are designed for hairloss, although toppers/integration pieces are. All of this talk about "natural shedding" is quite overblown, imo. Everyone natural sheds 100 or so hairs a day, but that wouldn't at all create the sort of difficulty you had with Hairlocs. The fact is, you weren't a candidate for them, or any other kind of extensions. Period. Anyone who knows anything about hairloss would know that, so they never should've been applied in the first place. That was mistake #1 (of course there were others along the way with your Hairlocs debacle, but it was simply the wrong product for you).

Well, I'm not exactly sure, but I have a few ideas.

My experience with hairlocs was that I primarily had damage where the loc was clamped down on the hair, not from the actual root. The hair that came out at the roots, and there was some of that too, was caused by the fact that the hairlocs weren't very secure, so they were slipping and would sometimes "pull" the real hair with them--perhaps because they were heavier than my own hair?

Why the hair was totally broken underneath the clamp is still a mystery, but I think it may be A) they were simply clamped too tight, B) the green copper patina started eating away at the actual hair, C) there is something about the mechanical design of those locs that makes them too "sharp" in the hair, or D) the double-sided tool used to remove them hurts the real hair during removal. My best guess is that it's a combination of all these factors. Some say that Extentubes can cause some damage, too, but it seems like a safer method overall, and there's no copper, green residue, or double-sided removal tool. I believe extendtubes are aluminum, and I also think there somewhat thicker than the hairlocs shells, so maybe that gives the hair a little more protection (please someone else jump in here).

I also had GLs and Cinderella, and the damage with those methods was very different. I don't think there actually was much damage at all while I was wearing them; it was during removal that it happened. When the GLs/Cinderella strands were removed (with the GLs remover), the remover just didn't break down the bond enough so the stylist had to apply pressure to "pull" them out, basically. Even though the shells are supposed to "crack" open, and they did crack to a certain extent, it still wasn't enough to get them out. So after hours of pulling (and crying), I had very little hair left--and yes, much of that was pulled from the root. After several applications of GLs, I actually took them out myself the last time with lots of oil, pliers, and a drop of acetone with much more success. My hair was trashed at that point, but at least there wasn't much additional damage. I do think that some women's hair may be strong enough to endure the keratin glue and pulling of GLs. Mine, unfortunately, is not.

Amm has posted several threads on hairlocs damage, outlining why she thinks the damage occured. Metalgirl also said she's seen similar effects from Eurolocs when used long-term, so you may want to check those threads, too.