I NEED HELP!!!!!!

There is a line of thicking products from kiti kiti my Mom has really thin hair and is balding at the top it worked on thickining some of her hair back out but what you want to be careful about is letting your hair be like this for to long because once your hair follicles are gone your hair wont grow back so get on it asap the sooner the better and another thing is watch what kinds of relaxer your using and also if your wearing braids be careful of too much tension on the hair