where my hair extensions are attached my own hair is coming out.

i had a perm when my hair extensions were put in,and it didn't blend or look right,so my stylist straightened my own hair as best she could without removing the extensions,.and kind of did the best that she could,.so,i think that when i have been brushing my hair,.its still kind of tangled at the roots where the perm was,.is there anything that i can do to prevent any more of my own hair loss?
i would appreciate an opinion,it really is upsetting to me,.
we have thought that if she removes the extensions,.and applies new ones,then,it might work alot better.
thank you,