Hmmm. Imagine that, another unhappy hairloc's customer. You know, with every method there are bad experiences, but theres something wrong when you hear so many horror stories on one particular method. I've NEVER heard so many bad stories of any other method. I cant believe after reading all these reviews that anyone that comes here would even consider that method. It scares me for all those people that dont have access or know about this information!
That's the problem....most of us didn't come to this site before getting the hairlocs. Had I found this information sooner, there is no way that I would have gone forward with it.
Has anyone who has had a problem with a hairlocs stylist or the system called the company directly so that they are aware of these problems?
The owner of Hairlocs is aware there have been some complaints about one stylists in particular and is open and willing to hear what has happened to rectify any problems.
Please call, email, fax a letter, by whichever means necessary so that she can get details as to the problems occuring. These problems could have been caused by inexperienced or negligent stylists.
These problems need to be directed to the company so they can intervene and offer assistance to clients who have paid to have a high end service done.
Maria Arroyo, is the owner and inventor of Hairlocs and would like to hear of those who have misrepresented or misused her product.
Thank You Fax:818-506-0902 phone:(877) 395-6136 email: worldinfo@hairlocs.com email: hairlocsinc@aol.com
I happened to have written to the hairlocsinc@aol.com address and the person who responded to my concerns was named Christy. I wrote about the green hair and the corrosion of the copper locs and she gave me the royal brush off.
After I wrote a lengthy letter, she wrote back,
"Thanks for your info. We're aware of the green. It washes off."
That was IT!
I wrote back and asked how Hairlocs proposes I do that being I have 200 strands in and they are ALL green and corroding under there. I asked if they were suggesting I remove them one by one, scrape the green off and then reapply? She wrote back,
"Go see your stylist."
I am not even close to kidding. I still have the email.
You call this help? Is this Hairloc's idea of help? I went straight to the source and this is the "helpful" response of your representive.
At this time we realize that we need more information from you to confront these problems. If you could be so kind to talk to us. We know there are two sides to every story. The more information we have the more we can grow and educate others. Any information would be helpful. You are more than welcome to call us and speak to the owner.
At this time we realize that we need more information from you to confront these problems. If you could be so kind to talk to us. We know there are two sides to every story. The more information we have the more we can grow and educate others. Any information would be helpful. You are more than welcome to call us and speak to the owner.
Sorry for butting in, but, what does this have to do with the fact that copper breaks down the hair cuticle?
I believe that amm has already posted those links a few times IIRC
Are you guys aware of that or not? If not, are you actively looking into it, and verifying it?
i dont understand what the rep is saying. is hairlocs offering to refund the clients? i dont see why they should contact the rep, since they already explained it all on the forums.
I think "Rep" is saying that after spending thousands of dollars on a product that stained, broke, and effectively ruined our hair--and after refusing to refund us for one thin dime--the company has generously agreed to listen to our concerns.
Now that's a magnanimous offer.
In this new spirit of collaboration, is there anything else we can do for you? Screen your stylists? Conduct your training? Work your phones? Design a whole new product you can sell?
A class action lawsuit seems to be what the doctor's ordering here.
I, for one, have my original flyer from Hairlocs when I had mine done that claim they're "The safest extension on the market." That's quite a bold statement for a company whose product leeches into your hair and eats away at your cuticle.
If this company comes here and willingly addresses us here in an open forum, they will answer questions here in the open forum for all to read.
They don't have the balls. They don't have the integrity. Furthermore, they're afraid of the accountability and the evidence once they start putting things out in the open.
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Hairlocs Rep wrote:
