Highlights/HOT TUB????

   I did a consult today.  I told the girl about this site, so if she reads about herself I hope she does not mind.

     She had grown her hair down to the small of her back.  By the by she was obviously a blonde as a child, and had that babyfine hair many blondies have.  Anyhow, she got highlights, went home, put her hair in a ponytail and got in her hot tub with her husband.

    So anyway, her hair melted into one big dreadlock (those were her words).  She said her hair had some reaction with the bromine in the tub????  And she had to have it cut off super duper short.

     This is so outside any knowledge of mine.  I can only think A)  the stylist didn't rinse out all the bleach properly or perhaps B) they overprocessed her hair so much that contact with any chemical was going to turn it into bubblegum.

    I am so flummoxed.  I have no hot tub knowledge. It occurse to me that they f*&ked up her hair at the salon and blamed it on the tub, but who knows?  Any suggestions? 

thanks for the input,  I'm with you.  It had to be overprocessing or not enough rinsing,  or both.  She was cool about it and didn't blame her girl  (I would Have!!!).   Now I'm trying to figure out if I need to know something about hot tubs and whatnot.

 Anyway, any new thoughts are appreciated.  peace.