I don't like the idea of a special elite forum either. It excludes people who really need advice and help.
Karen, why are you so against the idea of having a moderator or two? It's been suggested several times. Someone who's on this board all the time can easily delete those posts minutes after their posted and stop the fury before it even starts.
sherrie215
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I agree with the moderator idea. Of all the boards that I have ever been a member of this is the only one that does not have moderators. And this is the most active board that Ive ever participated in. Ive suggested it a few times in the past and AP is right, some of these posts and trolls could be stopped before all h*ll breaks loose and the thread has 150 views and 20 responses.
Hallo girls (and boys?), I`m new here. Please excuse my funny english,
I am from nothern germany and the time I practised communication is
long ago...I had been a "silent reader" for a few month. I learned how
to become a diyer and got a lot of useful tips from your posts.(Where
to get the best shrinkies, where to buy LG, ect....) I love this
board!! In my opinion people like this "dark divas" have a special
intention: They want to destroy a friendly community. If the board
would be closed for everybody, it would be a victory for them. Don`t
let them win! For beginners this board is a great possibility to
ask qualified people. And especially I would be very sad...Now that I
took heart to write my very first post...
In Germany you can`t find a similar board with so many informations,
people whith knowledge don`t give it away...Geetings from Germany,
Christine
sherrie215
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{In my opinion people like this "dark divas" have a special intention: They want to destroy a friendly community. If the board would be closed for everybody, it would be a victory for them.}
I don't like the idea of a special elite forum either. It excludes people who really need advice and help.
Karen, why are you so against the idea of having a moderator or two? It's been suggested several times. Someone who's on this board all the time can easily delete those posts minutes after their posted and stop the fury before it even starts.
I am not against having moderators. In fact, Hairboutique.com has a group of mods that we pay to watch the boards. There are 8 people besides myself and Jeff that constantly watch all the boards. So I don't understand your comment about me being against moderators.
I personally moderate this board on a constant basis...banning people when appropriate and editing posts. If someone sends a Report...from this board...I am the one that gets it and acts on it as quickly as I receive it...unless I am asleep.
There have actually been a lot of posts that many of you have not seen because I deleted them the minute I found them. There have also been a lot of bmails to me from members that I have worked with to remove problem posters.
I am not advocating that we do a separate forum. I was just looking for a way to make things better. Which is why I asked for feedback from everyone.
Karen
Edited by Karen Shelton
That which doesn't kill you makes you stronger or drives you totally insane. :-)
sherrie215
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Karen, I guess most of the boards that Ive ever been a member to, there are several of the regular posters that moderate the daily stuff. (All of which is done on a volunteer basis.) Maybe since the mods are not actually posters on this forum we dont see them... therefore dont realize they are here....didnt mean to make it sound as though we thought you were against the idea
Unfortunately throughout our long history of HairTalk (we have been here since 1997) we have experienced all sorts of problems. You name it...it has happened. At any rate, we used to have mods as "volunteer" only and that really did not work very well. Some mods would just suddenly disappear. Others would have a heavy hand and hack and slash posts that might have been OK but the mod had a problem with someone.
Needless to say, we have been through it all. The HairTalk boards were almost closed for good close to 2 years ago because of problems with trolls, hackers, mischief posters...etc., At that point in time we had an entire groups of voluntary moderators who would post on their boards. Dave Decker who does the Long Hair Boards was part of that group and Dave does an amazing job. However, Dave has a life and while he can check often, it is not his main job. So he helps but the HB Mod Team also backs him up.
We also had an incident where the former moderator of 360 Waves decided to go off and start his own web site and compete with HairTalk and proceeded to try and delete ALL the posts from the HairTalk forum that we created and paid for. That was a major disaster and that forum was permanently locked to prevent the destruction of the boards.
So while it is nice in theory to expect someone to be a moderator and volunteer their time...in practice it has never worked very well here at HairTalk. One of our other moderators for the Short Hair Board volunteered to start the thread and then went AWOL after a few months w/out telling anyone and the board went temporarily to the trolls.
I take this business very seriously. I am the 100% owner of HairBoutique.com having started the company in 1997 with $1,000 of my own money. I work 7 days a week - 20 hours a day. Even though I may not be posting all the time...and may seem MIA...I always read the boards every night before I go to bed and in the morning before I take my shower (eeeehhhhh).
What would help the most is for people on this board to click on the Report button when they are unsure about any post or poster and I will immediately look into it if I have not already done so.
Recently when I went through a major personal crisis I still made time to read the boards at least twice a day. Even on days that I did not go to work...I still read the boards. So I do check this board...as well as all the others...every single day.
Thanks, Karen
That which doesn't kill you makes you stronger or drives you totally insane. :-)
Karen you are so right ! We need to report sooner. Honestly I think it's an easy answer that was just over looked. I hope your life is on a less bumpy path now. We all love this board. Thanks for all your hard work girl
I am still here too
Don't get to post much but I read everything. I am in a extension
slump right now because I want to order from Nature Girl and they are
on vacation until Sept. How did I find out about NG and all the
others? From here. There are so many helpful members on
this board and if they are taken away all of the new people will be
lost. I too have been emailed by strangers but I just shrug it
off. My vote is to keep it the same but have a moderator just for
the board. In our township we have a message board and all posts
show-up a few hours later. Kind of stinks if you want a quick
reply but it does keep the "bad seeds" away. I also think it is
sad that Amm and others have been back-stabbed by long time
members. We'll burn them at the stakes with our fusion wands!!! ok, that was really corny but if we do can I borrow one?
sherrie215
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I feel kinda dumb since I hadn't really even noticed the "report"
button before. That's a great idea, and maybe we just need to use
it more to try and stop things before they get out of hand.
Bryan
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I feel kinda dumb since I hadn't really even noticed the "report" button before. That's a great idea, and maybe we just need to use it more to try and stop things before they get out of hand.
Hi....
We probably need to make the Report button bright red to stand out. :-) It really isn't that obvious. But we get Reports almost every day from a lot of people. One person is awesome about letting us know when people make inappropriate stickies or post spam ads. Another person always reports fetish people.
It works. It is great and it helps us keep the boards as clean as possible.
Thanks for being willing to use Report to help us.
Karen
That which doesn't kill you makes you stronger or drives you totally insane. :-)
karen i have a question (and this may be a dumb one)
but if i report someone exactly who sees the report?
Hi Bryan,
Only I see the report on this board since I am logged as the Mod for this forum. The report comes to me and it is private. No one else sees it. It is a free form field and it allows you to paste in the post in question and then make a comment like "inappropriate sticky" or please check the IP of this person since they are attacking people or whatever you want to say.
The Reports are never ever published and no one ever knows who is reporting what...except me...and even with torture I don't tell. Not even for chocolate. :-)
That which doesn't kill you makes you stronger or drives you totally insane. :-)
AfroPuffs
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I don't like the idea of a special elite forum either. It excludes people who really need advice and help.
Karen, why are you so against the idea of having a moderator or two? It's been suggested several times. Someone who's on this board all the time can easily delete those posts minutes after their posted and stop the fury before it even starts.
I am not against having moderators. In fact, Hairboutique.com has a group of mods that we pay to watch the boards. There are 8 people besides myself and Jeff that constantly watch all the boards. So I don't understand your comment about me being against moderators.
I personally moderate this board on a constant basis...banning people when appropriate and editing posts. If someone sends a Report...from this board...I am the one that gets it and acts on it as quickly as I receive it...unless I am asleep.
There have actually been a lot of posts that many of you have not seen because I deleted them the minute I found them. There have also been a lot of bmails to me from members that I have worked with to remove problem posters.
I am not advocating that we do a separate forum. I was just looking for a way to make things better. Which is why I asked for feedback from everyone.
Karen
I guess we just have different definitions of "moderator". My vote is still for a resident moderator. I don't know... I can really only go by my experiences on message boards and Moderators are more than just disciplinarians IMO. On a few other boards I visit, they're active participants who we've grown to know and trust. I never knew about the other 8 mods you have.
I don't think the board is really that bad when it comes to trolls and stuff, maybe because I tend to ignore all that. So I'm okay with the board as is to be honest.
sherrie215
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I think I tend to follow along the same line of thought as you on the moderator idea AstroPuffs. And honestly, the incidents of trolls or problem posters has been pretty few considering the amount of activity on this board.
mochachip
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It occurs to me after reading Karen's description of the report button that I may have been using it wrong.
I just click the report button and then say "troll" or "27th flagrant
ad without contribution" but I never say where the post lives I just
assumed that the code behind the report button included that info
automatically for the recipient of the report.
SHould I be including the title of the thread when I report?
Hi all! I confess it took a long time until I understood what a report button is... I asked my favorite translation program (named leo) and he spat out a lot of different meanings...
@Sherrie: Thank you for your warm welcome! @Karen: I understand these
misbehaving people are a pain in the neck for you. And you are
absolutely right thinking about a solution getting rid of these (insert
a really dirty,bad word of your choice) people. But please don`t forget
this board helps people all over the world to get information about our
favorite theme "extensions" and we newbies are thankful to get
competent advice. Here in Germany we have a board where people use to
discuss about hair and sometimes there is a topic about
extensions, but people are not willingly to share their
know-how.And every few days appears someone who posts incredible
insulting things about people wearing extensions....
It seems as if there is no mod controlling the posts. But it exists a
"blacklist-button". Every user is able to supress postings from people
he dislike. And if the community stick together and don`t read annoying
posts it means for trolls:"No feedback, no fun!" Imagine, I read
a lot of posts at HairBoutique.com and I thought: "Whow, it is such a
friendly board - compared to my favorite german board- but now I
understand it is your hard work to keep the threads "clean". I
don`t know a solution for this problem, but all I know is there are few
people who misbehave but a lot of people who are glad and thankful this
community exists. One stinky person gives a deeper impression than ten
friendly people... Hmm...Have a nice day everybody!!!
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In Germany you can`t find a similar board with so many informations,
people whith knowledge don`t give it away...Geetings from Germany,
Christine
AfroPuffs wrote:
Don't get to post much but I read everything. I am in a extension
slump right now because I want to order from Nature Girl and they are
on vacation until Sept. How did I find out about NG and all the
others? From here. There are so many helpful members on
this board and if they are taken away all of the new people will be
lost. I too have been emailed by strangers but I just shrug it
off. My vote is to keep it the same but have a moderator just for
the board. In our township we have a message board and all posts
show-up a few hours later. Kind of stinks if you want a quick
reply but it does keep the "bad seeds" away. I also think it is
sad that Amm and others have been back-stabbed by long time
members. We'll burn them at the stakes with our fusion wands!!!
ok, that was really corny but if we do can I borrow one?
I asked my favorite translation program (named leo) and he spat out a lot of different meanings...
It seems as if there is no mod controlling the posts. But it exists a
"blacklist-button". Every user is able to supress postings from people
he dislike. And if the community stick together and don`t read annoying
posts it means for trolls:"No feedback, no fun!" Imagine, I read
a lot of posts at HairBoutique.com and I thought: "Whow, it is such a
friendly board - compared to my favorite german board- but now I
understand it is your hard work to keep the threads "clean". I
don`t know a solution for this problem, but all I know is there are few
people who misbehave but a lot of people who are glad and thankful this
community exists. One stinky person gives a deeper impression than ten
friendly people... Hmm...Have a nice day everybody!!!
