LOL metalgirl...who knows! They have been saying the online shop will open soon for YEARS, even way back before the fire! I wish they would get the online store open!
FinaFina
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Their site confuses me. Where is the catalog? I keep imagining the aftermath of a hair factory fire and what anthroarcheologists would theorize a couple thousand years in the future.
I'm not sure how to access their catalog online. They sent me a paper catalog last year.
I think most of us are interested in their thermofibre, but because of their consistently bad customer service, we were turned off from placing orders with them.
Every now and them my curiousity resurfaces about the thermofibre. I ordered a weft of it from them to play with, but now I can't find where I put it!
I think most of us are interested in their thermofibre, but because of their consistently bad customer service, we were turned off from placing orders with them.
Every now and them my curiousity resurfaces about the thermofibre.� I ordered a weft of it from them to play with, but now I can't find where I put it!
Right. Their customer service was more of a detriment to them than any fire could have been.
LOL! They sent me a neat Xmas card, too, and a new catalog. But I'm still confused with almost everything to do with them. What they actually carry, what they don't carry, how to order, when, etc.
I have a weft of thermofiber, too, which I have only opened once and never used. If someone wants a couple of inches to try it out and promises a full report to the board, you may have some. It's #2, btw.
Edited by Syren123
FinaFina
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OK... WELL... I just phoned them, and I did get a human being on the phone, and in the thermofiber they only have the 18" wefts, and she wasn't certain what colors they had in stock, nor was she certain if/when they would ever get the 36" back in stock, and somebody is supposed to call me back. . .so it appears that things haven't changed much!
sherrie215
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i got a flyer thingy from them today saying the new building will be fully operational by may 06 and will include a new hair extension training school.
they also said they had fully replenished their stock and they had opened up many new phone lines
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metalgirl wrote:
