OK, here's the story, my client had install 7 oz. of bohyme that I pretipped myself and used shrinkS. She has had it in for 4 weeks and she says that it is matting on the right side of her head and so now she wants me to take out all of her hair on that side and replace it for free. I only charged her $350 for the install and the hair TOTAL which barely covered my cost. Is there a way to only take out one side of her head? Do I just remove them and then use shrink remover to get out the matting, then wash her hair with dish soap and start again? That seems really time consuming but I don't know what else to do. I love shrinks and I have never had any matting with them before. PLEASE HELP I JUST DON'T KNOW WHAT TO DO
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