So far it's 3 days on and I've still not heard anything so I'm guessing she is fine.
It could have been a big shock for her to see herself with long her for the first time and she had an extreme reaction.
barbielocs- I think you are right, I'm going to have to be harder with clients because it seems that people do this type of thing often. All the clients I've ever done have been nothing but 100% fine and any problems are cleared up without any fuss.
I used hot fusion with this install and I trimmed and razored the hair down from 14" to around 12" and it looked great (so I thought)
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Joined: September 09 2005
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i think it is just this tme of year. last week i had 2 seperate clients whom were new to me. they both had there own hair- (one was for tracks the other fusion) both made appt- so i booked up a full day for each of them-(they were both new and didn't want a consult just to come in the day of and have them put in...) BOTH DID NOT SHOW CALL OR RETURN MY CALL! i was so upset because i had people who wanted those days and i said i was booked. i am thinking of taking deposits on all appts made for extentions-(i usually only do this if they are buying hair through me)- but now with people getting there own hair(i am fine with that) and booking and not showing up... pretty upset- so i am thinking of charging a 25$ deposit fee for situations like that which will be applied to there bill the day of. Is this too bi***y? i love doing extensions- but am really getting fed up with stuff- i am very fair but people will try to take and walk all over you.
hey barbie, if you booked a full day, it's good to have at least 50% non-refundable deposit cause you are reserving the chair.
If you don't have a credit card machine where they can give their cc over the phone, then ask them to pay via paypal. It's easy.
New or old, it is always customary to pay a 50%-100% deposit. Just like airlines collect paid tickets up front, so should you. And they are strict too, if you don't make your flight, or are late, or want to take an early flight, or change your mind, they have the right to charge extra!
you are right. i guess i was going on good faith... i mean for a hair cut no deposit is needed but you are right for a full day it is! i dont use a credit card machine, i use the new paypal consule thing- i love it i use my lap top and it is i think 20$ a month- it is great if you dont have it check it out. not all my clients had paypal or are computer savoy so when they put there depsit for hair (and now appts) via phone i need there number, address, and name. i love it!(plus i am an ebay addict so money intop my paypal accout works for me!
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CyberMane wrote:
