QuoteReplyTopic: AV Problems (Update) Posted: June 06 2008 at 11:13pm
Is it just me, or is the quality of units from American Vendors starting to decline? I have purchased several units over the past few months and they are just a hot mess. I am not going to name names, but one of the vendors is notorious for advertising beautiful professionally cut and styled units that aren't worth a damn after three or for weeks of wear. I'm talking major shedding and tangling, and I am a VERY experienced lace wearer. I've been in the game for several years and know how to treat a unit. It can't be just me. Another problem is with the quality of the lace. Some are using a stretchy material that resembles lace but isn't the real thing. It is hard as hell to try to conceal it and make it look natural. I have noticed this trend over the past several months and I am starting to question the integrity of some of these vendors.
And just so you know, I am not referring to any member of this board that sells lace units! I own several from Bless (love them) and have seen one of Breh's units up close and definitely plan to purchase one from her in the near future (please stock some small units for us peanut heads, Breh!)
Anybody else having this problem, or am I just getting bum units?
Edited by DonnaB63 - June 13 2008 at 8:07am
'La vida te da sorpresas, sorpresas te da la vida"
I know what you mean about that stretchy material that resembles lace but isn't. It stretches waaaaaaayyyy too easy and does not resemble natural scalp at all. I hate that stuff.
However, as far as hair quality goes I only deal with 1 AV anymore. Most of them have the exact same hair quality you can get yourself from a CV. I just got a unit from Breh yesterday though but I haven't tested it out yet. It's all together lovely in terms of the cap construction and hair texture from what I can tell so far.
2Cor 12:8-9
Three times I pleaded with the Lord to take it away from me. But He said to me, "My grace is sufficient for you, for my power is made perfect in weakness".
Yeah I had an issue with one AV (shedding) and it was somone who gets nothing but praise from the boards. Yes I'm going to put her name out there as I have done before CLW......!!!!! yeah I said it again, massive shedding and she refused to respond to my calls or email. I can only speak for myself as this was MY OWN EXPERIENCE.
Remeber to tell your children you love them. You might not have that chance tommorow..
DonnaB63
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Newbie
Joined: March 15 2008
Location: United States
Status: Offline
Points: 93
And that's what I don't get. I kept thinking it has to be my bad luck getting BS units from these AV's. And the worst one gets some of the most praise! Her units look great, the colors, the cuts are hott enough to get me to purchase three or four over the past year and a half. And I kept thinking I was doing something wrong. But it ain't me. I emailed her after the first time and she said it was my inexperience with curly units. So I honed my skills and never had a problem with curly units from other vendors. Which led me to buy two more curly units from her and after less than a months wear, I had to throw them in the trash!
Curly, it is HORRIBLE stuff! And they list it as French lace so you don't know it's BS until you purchase it!
Lacygirl, I hear you on putting your vendor on blast since she didn't respond to your emails. Kudos
'La vida te da sorpresas, sorpresas te da la vida"
Wow sorry to hear this, I don't know what to say about this, unless their relationships with their chinese vendor's has failed them in some way.. that's awful b/c AV's should have a relationship established that will give them the best quality as opposed to the worst! ALtho lf's are becoming so popular the hair shortage could began to be a big problem b/c of demand! and if your AV isn't buying bigger bulks they might be getting the lesser quality of hair, like sometimes individual orders can get.. I don't know why it could be that way, AV's are suppose to have some expertise on quality and how to order effectively with spec's, density etc. and then be able to style, cut and color to make them stand out above the others. Maybe they are just not as committed as they started out with their business trying to keep up with the order's.. We've seen some in the past that some swore by and now they are gone. Rememer Unique Impressions what happen to them?
DonnaB63
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Newbie
Joined: March 15 2008
Location: United States
Status: Offline
Points: 93
Sexi, I like your perspective on this. Maybe it is the commitment. They start out with integrity and then it becomes all about the money. I think some are getting a cheaper quality hair / cap, and coloring, cutting and styling to attract buyers. Then they have a monthly "sale" where they slash prices by 10 to 20%. People rush out and buy them like hotcakes and post comments on how lovely they are out the box. This ups the profits big time. It is very effective. It got me to purchase four units because I'm thinking, hey, I don't have to worry about doing any additional work to this unit. It might cost a little more, but I'm willing to pay for all the extra services up front. But believe me when I tell you - some of these units aren't worth the cost of a box of hair dye! It makes me ill too because I have so many that I had to throw out. They were too beat up to be sold as beaters, and missing so much hair, it wouldn't make sense to pay to have them reventillated.
I did purchase a unit from UI back in the day. But that french lace they advertised was only an inch or so around the perimeter. The rest was that funky stretch material that you can't conceal worth a damn! back then I just assumed that I just got unlucky because everyone else was raving about them. I wish I had the cojones to call these vendors out who are selling this junk and passing it off as French lace. Not to mention all the shedding and tangling issues. It's some BS, that's what it is.
And to all of you AV's who know your units are on point, please know that this doesn't apply to you. I have never had a problem purchasing from a known vendor on this board. And this is not a slur on AV's at large. But I am hoping that the guilty vendors will step up to the challenge. Give us a quality product. It is the only way to truly stay competitvey in this industry. As more and more vendors set up shop, eventually they will cut into your profits. The only way to retain customers is to supply them with the best product you can offer them. Sure, I have two or three vendors that I always go to for quality lace units, but I also venture out and try new vendors. If I find one that gives me a better product, I might be tempted to stray again and I might not come back next time.
In this area, I give a major shout-out to Breh. I remember how distressed she was when she got her first batch of units for her grand opening. The quality of her shipment did not pass her rigorous standards and she would not offer them to her customers. This is the kind of commitment I'm talking about. You don't get any better than that.
Do you see any of these problems with any of the CV's?
'La vida te da sorpresas, sorpresas te da la vida"
Thanks for the shout out DonnaB. I don't know what happened to the AVs . I remember UI. They had some beautiful units and I wanted to purchase from them but they were pricey so I never did. You see so many horror stories now even with reputable vendors that it is just plain sad. I think it all boils down to to do you just want to make a quick buck or do you want to be in business for years to come. You have to have integrity and put your foot down that you are not going to sell crap to people. Have some integrity and a heart.
I agree with everyone about the "crappy" wigs. I'm wearing one now but I know how to conceal the bald spots or revent when I find the time. But think about the ones who just have to throw them away.That's money down the drain. More people are finding CV and want good customer service like I heard that Breh has. The best way to fire them(AV) is stop buying from them.
DonnaB63
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Newbie
Joined: March 15 2008
Location: United States
Status: Offline
Points: 93
...and far too many just want to make a quick buck now. That has to be it, Breh...
I know how to conceal bald spots and camouflage shedding, but I am tired of having to do it. I don't have the time to revent, so I am one of those customers who just throws them away. I have received IM's from AV's wondering if it is their company selling the junk units. None of them were the guilty vendors. I almost regret (almost) starting the post because I don't want the legit vendors to suffer.
But let me say this - if you, as a vendor, have ever been contacted by multiple customers complaining of excessive shedding, cap construction / quality issues - on a regular basis, you are a problem vendor and you need to do something about the vendors you are purchasing your units from. If you chose not to do that, then enjoy your success while it lasts, because longevity is not in your forecast. And do not worry, I will not put you on blast, but I will respond honestly and frankly to IM's.
'La vida te da sorpresas, sorpresas te da la vida"
http://public.fotki.com/DonnaB63/
sexibeach
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Senior Member
Joined: March 15 2006
Location: United States
Status: Offline
Points: 1569
your right Donna, some just in it for the quick bucks, i won't start on what i thought about UI, b/c she had folks fooled like she had 10 chinese in her basement working on them.. when i tried to tell folks they wanted to talk crazy! but its true i think Breh will be outstanding b/c i know her heart is in it, and she's a praying women, so i don't have any doubt about her..
But Donna honestly that's why i don't jump on everybody's band wagon, i see these reviews, then the next month its a hate thread going on, bad business no return emails etc.. but i can feel it in my bones when i saw the review that was singing their praises.. its troubling when they won't take their business seriously and make sure they are in it for the long run.. Some think cuz they can do a pin curl they all about the business, but that's just not true, its alot more to it than that.. its a scandalous business, that's why i ain't never stepped out there to get into it myself, and the fact that i wouldn't make no money cuz i'd keep all the hair for me.. i know i got issues!
Wow Lacygirl I'm surprised to hear about shedding from CLW. I only have one unit from them (a curly unit) and it's the best hair quality I own. I haven't even had the normal amount of shedding you typically see in most any unit. Even though the curls are tight it detangles easily and I've never had to do a BB or anything. I got mine 4 months ago and it's still like new after numerous washings. How long ago did you get yours ????? I'm just curious
2Cor 12:8-9
Three times I pleaded with the Lord to take it away from me. But He said to me, "My grace is sufficient for you, for my power is made perfect in weakness".
Curlygirl, I got mine the beginning of last month, yeah the hair and everything about the unit was great except the shedding would not stop. I tried all my knot sealers . I'm over the $$, It was her "CUSTOMER SERVICE" no response to my emails or calls... I dont give a hoot about putting Annette on blast, as a customer buying something in good faith I think she could have atleast returned my call, she didnt have a problem talking 15mins by phone when I called her to make a purchase. Like I said before I only wanted to tell her about contacting her supplier regarding the shedding problem.I know it wasnt like she constructed the cap but this is HER BUISNESS and being aware of any problems with your stock is not unreasonable.
Remeber to tell your children you love them. You might not have that chance tommorow..
He Ladies, just wanted to let you know I recevied a call from Annette and the issue has been resolved. We spoke for a few and my faith has been restored, thanks for all the support you all shared with me.
Remeber to tell your children you love them. You might not have that chance tommorow..
I'm still shocked but I'm glad to hear your issue has been resolved. I'm still kinda scared to buy another unit from her though. I think I'm gonna wait a while and see if there are any other problems with her units beofre I buy again. I'm a little spooked now.
2Cor 12:8-9
Three times I pleaded with the Lord to take it away from me. But He said to me, "My grace is sufficient for you, for my power is made perfect in weakness".
ruedeseine
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Newbie
Joined: January 24 2007
Status: Offline
Points: 21
It's a great idea to give any sellers feedback because even if they check the hair, cap construction, knots,etc. the real test is when the unit is actually being worn & manipulated.
Feedback should be regarded as valuable as money...because actually that's what it is, combined with communication & customer service, it's the keystone for success.
ruedeseine
Members Profile
Send Private Message
Find Members Posts
Add to Buddy List
Newbie
Joined: January 24 2007
Status: Offline
Points: 21
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum
Topic Options
Post Options
Thanks(0)
i know i got issues!
I'm surprised to hear about shedding from CLW. I only have one unit from them (a curly unit) and it's the best hair quality I own. I haven't even had the normal amount of shedding you typically see in most any unit. Even though the curls are tight it detangles easily and I've never had to do a BB or anything. I got mine 4 months ago and it's still like new after numerous washings. How long ago did you get yours ????? I'm just curious 
. I'm over the $$, It was her "CUSTOMER SERVICE" no response to my emails or calls... I dont give a hoot about putting Annette on blast, as a customer buying something in good faith I think she could have atleast returned my call, she didnt have a problem talking 15mins by phone when I called her to make a purchase. Like I said before I only wanted to tell her about contacting her supplier regarding the shedding problem.I know it wasnt like she constructed the cap but this is HER BUISNESS and being aware of any problems with your stock is not unreasonable.
