Ext. Contracts

One more thing, about take-down, especially with fusion or loc methods: I'd definitely use a waiver for that and charge by the hour, because it could take forever to remove what someone else did without destroying the client's hair. Also, I'd require the client to start dousing their hair in oils, silicones, conditioners and the rest days before the removal.

When I switched from fusion to pinchbraids, my new (pinchbraid) stylist really didn't want to do the removal, and I can understand why! Who would want to deal with some client who's freaking out because all her hair's been destroyed? So I actually removed them myself, with much more success than my previous removal by my previous (fusion) stylist.

If I had enough clients, I don't think I'd do take-down of a potentially damaging method at all. God knows how much drama you'll be in for. If you're trying to build a clientele, though, it can be hard to turn people down at the beginning....

:)

Wowza Scotchy! u gut ESP?
Just went to Rae's and added it to my list!
I think Rae summed this all up for us!

PS...Thanks Scothchy!
Gna

I have a question for you ladies.  I recently had a girl come to my house to put in extensions and they were horrible.  I'm a black woman and my hair is natural...no chemicals whatsoever because I had chemo and now I have this baby soft wavy/curly hair that I refuse to damage with chemicals... anyway. I asked for wavy hair, she shows up at my house with straight hair stating that they didn't have wavy hair in the length I desired.  I'm thinking she could've called and told me this.  But she said that in her experience the hair waves up a bit so I let her put them in.  Of course she flat ironed my hair first and I told her my hair didn't hold heat well.....anyway it flat ironed ok but i told her again that my hair didn't hold heat well.  When she finished it looked nice.  Then I turned on the shower.....had to go out and show off my new do!  The steam from the shower hit my hair (not even in the shower yet mind you) and there  went my natural hair back to its original state.  I immediately called the stylist and informed her what happened  since she hadn't been gone 15 minutes.  She told me to try and work with it...you know keep flat ironing my hair daily!  I told her this was not going to work, the whole point was less maintenance.  She said she would re-do it.  I put a stop payment on the check, because I didn't want to pay until the finished product. 

She pressed charges, we talked it out, she promised to re-do my hair, gave her another check, made an appointment for he rto come to my house again, didn't happen, tried to contact, no luck. Finally threatened to take her to court, she called back saying no refunds!  Is this automatically assumed?  I feel that since it was never discussed then I'm entitled.  I'm even willing to compromise...either she comes and redoes it or at least give me 50% of my money back.  Her salon manage refuses to compromise on the money and won't allow her to come to my house to redo my hair, wants me to drive an hour to the salon!!!!!

Do I have a case for court?  What should I do?  Please give me some advice!!!

 

Bridget,

Thanks for replying.

This is in California.  I haven't taken her to court yet, that is my next step.  And there was NO CONTRACT which is why I believe  I am entitled to at least a partial refund.  And you're right I really don't want her to redo them, but I thought I would least give her the benefit of thr doubt and a second chance.  I no longer think that way.  Now I just want my money back!!! 

No I am not wearing the extensions.  I cut them short that same day (after taking photographs) so that I could put a wig on!!!  If I wanted to wear wigs, I wouldn't have gotten extensions!!! 

 I had cancer in 2003, lost my hair and the whole nine.  I'm tired of wearing wigs and being "stuck" with style, and tired of running to "get my hair" when someone knocks at the door, or living in fear that somebody might snatchit off in public!!!!  Which is why I opted for extensins!

She used the fusion method and I had to take them down myself, because supposedly the hair she ordered for the re-do didn't come when she expected it and she was leaving town....which meant leaving me with that mess on my head for a week!! So I took the time and took them out with mineral oil and pliers...I did not damage to my hair!

I'm just trying to get a little advice on if it would be worth while to take her to court or should I just chauk it up as a loss and learn my lesson?

No, but I do have my cancelled check with notes in the *memo*

I went through something similar. I feel for you.

Cool, you definitely have a case on the basis that she didn't give you what you paid for (i.e. silky hair instead of wavy/curly). Even though you agreed to let her put it in your hair, she gave you false information by saying it would match after washing. And you -definitely- have a case in the second instance, where you paid her and she -didn't show up-. That's just theft.

So you definitely have grounds for a case. The real question is, is it worth it? Civil cases are actually really expensive, in terms of court fees and time, even if you represent yourself (instead of getting a lawyer). How much are you out to this stylist/salon? It might also be worth getting a consultation with an attorney and showing them the facts and getting their opinion- they may know about other options to put pressure on the salon and basically scare them into giving you your money back. :)

And, even if you decide not to go after the money because it'd be too much trouble, definitely don't let them get away with it. Write to your cosmetology board (since the lady works at a salon), the Chamber of Commerce, Better Business Beaureau, and maybe even your local newspaper. Oh, and definitely post a review of them online, naming names- other customers deserve to know that they won't ge tthier money's worth if they go to this salon.

-Rae

So sorry Cool that you're having this most trouble just to get a rockin' hair do!

Good luck to you!