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Xiniyi Horribel Service!

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illustrious1 View Drop Down
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    Posted: May 08 2008 at 3:25pm
 I have a very mellow and laid back personality but these people have pushed me over the edge. I ordered on Monday and I was wondering why I did not recive a UPS # like I usually do, well Jeck the person I deal with told me he had been sick. So I noticed through western union my money had NOT been picked up. So come to find out Jeck (so say) was in the hospital. Okay I can understand, so I emailed the others and told them my order had not shipped, this was Tuesday. They said okay we will send it, no response on Tuesday afternooon or Wendesday morning. So I sent three emails no response. So then I sent an email asking for a stock list with another email address. Of course he responded. I was so MAD!!!!!AngryAngry

    So then I hipped him to it being me and I still am getting the run around........they will NEVER get any of my money AGAIN!AngryAngryAngry

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BeautyMark View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BeautyMark Quote  Post ReplyReply Direct Link To This Post Posted: May 08 2008 at 3:43pm
Yes this was happening to me too. Jeck is having surgery now they say. But they are giving me the run around as well. I finally got my UPS tracking number for a rush order I did but I still have two wigs they are refusing to tell me about and 2 wigs that they messed up and David said I have to wait for Jeck. Like WTF they have my good money.
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sexibeach View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sexibeach Quote  Post ReplyReply Direct Link To This Post Posted: May 08 2008 at 4:23pm
that's terrible you know i wanted to try them but from the beginning i didn't get a good vibe they quoted me really high, and so i moved on.. but i did like the way their units looked but was thrown off b/c there were too many different sales people..
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illustrious1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote illustrious1 Quote  Post ReplyReply Direct Link To This Post Posted: May 08 2008 at 5:54pm
Originally posted by BeautyMark BeautyMark wrote:

Yes this was happening to me too. Jeck is having surgery now they say. But they are giving me the run around as well. I finally got my UPS tracking number for a rush order I did but I still have two wigs they are refusing to tell me about and 2 wigs that they messed up and David said I have to wait for Jeck. Like WTF they have my good money.
 
You know I am pretty undrstanding and if Jeck is sick I am sorry. But not answering emails is a hot mess! David finally replied and told me to order off the new list.....Whatever! Sexi you should of shared your bad vibe!Dead
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DiorsMommy View Drop Down
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Well I deal with David Sun.  He's pretty cool so far.  They sent me 3 CVR's and the forehead measurement was so far back, you'd have to shave your head to damn near wear it. (the ventilation on the temples was cut back really far) I told him and he allowed me to send them back and said he'd do a 3 customs for me, just send the measurements.  My fingers are currently crossed.
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