I have a lot of leeway at work since my assistant sets up my appointments around my schedule. I provide therapy and counselling services and I do text or instant message, check personal email, read articles on my Ipad or even visit forums between session to pass time but I never do this with a client or during someone's appointment because that would be improper work etiquette.
I guess it depends on your job and the rules your employer sets. Even if it is allowed you should never let if effect the efficiency of your work.
Edited by Ericachristina - January 27 2013 at 10:57pm
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