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upset View Drop Down
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    Posted: January 12 2000 at 3:22am
My stylist did an all over permanent color instead of highlights this time, stating my hair would look good very light blond because of my skin tone. No bleach was used. Well, I hate the monotone color and I think it looks washed out. My hair feels weird, like heavy, but it is soft, so soft it won't hold a curl, and there is a shine to it. This was done about 2 1/2 weeks ago and my roots are already showing!!! My hair is naturally dark ash blond per my stylist, but always had lighter areas on the ends, on the top layers and near my face, I guess from the sun. The color on it now is very light and to me, I see some golden highlights,I don't see any ash tones. To top it off, I got a bad hair cut, tons of layers, very short on top, but the sides and crown have longer layers, to just above the ears, but then short layers tapering to the neck. I have thick hair. I have been to so many stylists and I communicate well, I take pictures, explain my problem areas, I have cowlicks everywhere, but I never seem to get a good cut. They never look at my hair dry or feel it, plus they never do strand tests!!!I seriously want this blond color toned down. Can I just do it myself? I once did a semi-permanent darker color over lightened hair due to the same problem and it turned out ok. I always do a test strand. What products should I look for? What colors/shades should I look for? How often will I ahve to reapply until the roots grow in? We have a Sally's nearby. I would even go as far as doing foils on my own hair using a shade close to my natural color. As I may never step foot in a salon again! As far as this cut, well I look like Mrs. Brady, but I can work with it until I get some length.I am really upset about this. I went to a reputable salon, with pictures, and got nothing remotely close to what I wanted and I already dropped close to $100.00 dollars on this last cut and color, I can not afford to get it corrected! If it was just the color, I would go back and have them re do it, but this cut was awful, very uneven so I don't trust to go back.If anyone can help me, I would greatly appreciate it! Thanks!
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William View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote William Quote  Post ReplyReply Direct Link To This Post Posted: January 12 2000 at 3:22am
> My stylist did an all over permanent color instead of> highlights this time, stating my hair would look good> very light blond because of my skin tone. No bleach> was used. Well, I hate the monotone color and I think> it looks washed out. My hair feels weird, like heavy,> but it is soft, so soft it won't hold a curl, and> there is a shine to it. This was done about 2 1/2> weeks ago and my roots are already showing!!! My hair> is naturally dark ash blond per my stylist, but always> had lighter areas on the ends, on the top layers and> near my face, I guess from the sun. The color on it> now is very light and to me, I see some golden> highlights,I don't see any ash tones. To top it off, I> got a bad hair cut, tons of layers, very short on top,> but the sides and crown have longer layers, to just> above the ears, but then short layers tapering to the> neck. I have thick hair. I have been to so many> stylists and I communicate well, I take pictures,> explain my problem areas, I have cowlicks everywhere,> but I never seem to get a good cut. They never look at> my hair dry or feel it, plus they never do strand> tests!!!> I seriously want this blond color toned down. Can I> just do it myself? I once did a semi-permanent darker> color over lightened hair due to the same problem and> it turned out ok. I always do a test strand. What> products should I look for? What colors/shades should> I look for? How often will I ahve to reapply until the> roots grow in? We have a Sally's nearby. I would even> go as far as doing foils on my own hair using a shade> close to my natural color. As I may never step foot in> a salon again! As far as this cut, well I look like> Mrs. Brady, but I can work with it until I get some> length.> I am really upset about this. I went to a reputable> salon, with pictures, and got nothing remotely close> to what I wanted and I already dropped close to> $100.00 dollars on this last cut and color, I can not> afford to get it corrected! If it was just the color,> I would go back and have them re do it, but this cut> was awful, very uneven so I don't trust to go back.> If anyone can help me, I would greatly appreciate it!> Thanks!To UpsetSorry that you have had a very bad salon expierence. Maybe I can help you survive this. You stated that you had a Sallys beauty supply store nearby, you have a couple of ways of working with your problem. You could use a product called Uncolor or Metalax to remove the permanent color. This will NOT return your hair to its "before colored" color, it will strip the color that was applied,but will reveal the changed 'base color'. This is what your hair color was before the last color plus the permanent change that the developer in the color created to the 'base'. However this is tough on your hair. A second solution is to do a color correction to 'color back' your hair. This is a very tricky process sometimes for a pro, let alone a novice. I would advise against it for the home colorist. A third option which I would reccomend that you try, is a color "overlay", where a color such as Loreal Naturelle or other similar 'deposit only' color is applied over your color as it is now(not stripped). This is a relatively easy process and the combination of the transluscence of this type of color 'overlaying' and combining with your color as it is now will "create" a new color that is a 'blend' of colors. This will take a little trial and error to blend the right amounts of different colors to achieve the right end results. I am so happy to see that you have enough experience/common sense to do strand tests. (Something that your stylist certainly didn't have!) With this type of "deposit only" color, timing is not super important down to the minute as is a permanent color is, the longer you leave this type color on the more 'depth' of deposit you will get. More than one color can be applied to weave or highlight/lowlight as needed to correct your "monochrome" color as it is now. I use Redken Shades EQ extensively to do the same type of correction, but they are a salon only product. The "deposit only" colors will leave your hair in much better shape than a permanent color will and use about 2 shades lighter than you want the finished results to be (because your colored hair will "grab" the color quicker because it is more 'porus' than virgin (uncolored) hair. An intense conditioning program should be started also to help keep your hair as well as possible after all the coloring. I have written an article dealing with some of the basics of color that should be of help to readers of the Hair Boutique, that should be out soon. If you have any more Questions please post or email me and I will try to help. Please post and let me know how this worked for you if you try it. william
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Paula View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Paula Quote  Post ReplyReply Direct Link To This Post Posted: January 12 2000 at 3:22am
> To Upset> I'm sorry to say I hear so many stories like this. I am discouraged that Stylists/Salons can't be honest and accept that human error occurrs and that charging a client for a service gone awry is not acceptable. Bieng willing to take the loss for errors not only will pay off in good reputation ,client retention, etc. but will probably give incentive for striving for better quality work. If Salons/Stylists accept money for poor service, why should they even care if they did excellent work or not? I'ts such a shame. I would be assertive and tell that salon that you are extremely unhappy and wish for your money back. What can you lose? I's not right to pay for misery. As far as your hair goes, I would like to make a suggestion for finding a stylist you can trust. Ask anyone you see who's hair you like who they go to. Some poeple are just lucky wherever they go, but if someone enthusiastically tells about a stylist they would not live without, then you're probably on the right trail. Call that stylist and set up a "consiltation". It should be free, no obligation, and you should ask, "Do you charge for consiltations?" Any truly good stylist is as glad to get to know you first before setting up an appt. as you would be to "feel out" their personality and proffessionalism. See how they handle questions and if they have good ideas of their own. If you have a good feeling, then you are probably pretty safe. Then, when you get your hair done, go to the bathroom when you're done where you have some privacy and analyze the results. If you are relatively sure that they did something royally wrong, call it to their attention tactfully and most definitely don't pay for it! I hope this suggestion does'nt give people the idea to be equally dishonest by claiming that a service was'nt performed to expectation when technically the stylist did a good job. Here is an example of dialogue you may have used in this situation: (I would probably not have addressed the color issue because that would probably be a matter of interpretation unless of course it was way off track from what you had discussed targeting)"I don't mean to hurt your feelings, but this haircut is so far from what we had talked about doing and I am extremely unhappy with it. I'm afraid I cannot justify paying for this disaster. What were you thinking when you did this to my hair?" (last statement opens up opportunity for the stylist to explaine their side) This is when it is helpful if you do have a picture for reference as it is really your word against theirs. Again, this suggestion is just for really bad mess ups. There has to be a large margin for idiosyncrocies of different heads and other factors that make exact targeting sometimes impossible. Sorry this is so long, but glad to get it off my chest. PS in the rare occasion that my work turns out differently than planned, I immediately admit it to my client and bend over backwards to correct the problem and then I don't charge them. I think because of this ethic, I have more business than I can handle!
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