A few dumb questions... lol

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   I live on Long Island, NY, and I keep reading "Sally's" on here.  

Can someone tell me what Sally's is?  LOL, I am wondering... is it
just like a shop with stacks of hair dyes?  And is it all over the
country??  

Also, more importantly, can someone explain to me EXACTLY what color
fix does?  I thought that colorfix and bleaching were the same
thing, but I guess not.  

Is it just a color stripper?  Does it take your hair back to how it was before you colored?  

What if I used OTC products for hi-lights, dyed over it, OTC lightened,
hi-lighted again, then OTC colored over it (darker, because it was
orange)?  Is there any way to get it back to how it was before I
dyed  dark to cover up the orange?

Also, I used ammonia-free color by Herbal Essences...I thought this
would be better.  Could someone explain to me exactly how it works
if it has no ammonia?  Was it a better choice? 

I don't really understand all of the "Lingo" but I'm trying to.  Thanks!