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How to contact YourHairShop
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Tezzet View Drop Down
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Joined: December 08 2007
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Points: 29 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tezzet Quote  Post ReplyReply Direct Link To This Post Topic: How to contact YourHairShop
    Posted: December 08 2007 at 5:01pm
I sent them 2 emails asking about their one-piece clip-ins & I never heard back from them. I don't see any phone no. listed on their website. It's ridiculous!! Shocked The email address I sent it to was info@yourhairshop.com. Has anybody ever contacted them & had luck with it?
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Ms.Honey View Drop Down
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Joined: December 12 2006
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Just find another vendor.
ALL EYES ON ME
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asinnamon View Drop Down
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Points: 350 		Post Options Post Options   Thanks (0) Thanks(0)   Quote asinnamon Quote  Post ReplyReply Direct Link To This Post Posted: December 08 2007 at 7:09pm
I have in the past.  I've ordered from her a number of times and always received everything quickly.  I don't know why sometimes vendors don't return emails. 
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Addy View Drop Down
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I've been in contact with them via e-mail yesterday and today.  Smile
 
Maybe I'm sucking up all their time!LOL 
 
 
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DanaCO View Drop Down
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I am sorry to hear about your experience. It seems like sometimes a person just has bad luck with a particular vendor even if others have had good luck. I know I have always had great service with Kristin, but, another vendor from this board I have had horrible luck with while others had good luck.

I am not sure what else to tell you other than maybe it is not meant to be that you order from her?
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Tezzet View Drop Down
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Joined: December 08 2007
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Points: 29 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tezzet Quote  Post ReplyReply Direct Link To This Post Posted: December 09 2007 at 2:13pm
I could've contacted a different vendor but nobody else carries the piece I'm interested in except YourHairShop. Thanks for the posts. 
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malibu View Drop Down
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That easy-do does look like a nice piece. What were your questions? Maybe we can help.

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ImmortalECE View Drop Down
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Points: 23 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ImmortalECE Quote  Post ReplyReply Direct Link To This Post Posted: December 09 2007 at 4:10pm
The same thing happened to me as well. After I ordered I had a question/problem with someone and wanted to ask her about it. E-mailed 4 times with-in 3 weeks. Ample time to respond I thought. Been a month and a half now and nothing. So I gave up! lol
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Addy View Drop Down
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Points: 171 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Addy Quote  Post ReplyReply Direct Link To This Post Posted: December 09 2007 at 7:57pm
Did you get your shipment though ImmortalECE?
 
 
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kirstyx1888xmac View Drop Down
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Points: 529 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kirstyx1888xmac Quote  Post ReplyReply Direct Link To This Post Posted: December 10 2007 at 1:17am
yeah thats strange. i have always had good service with kristin.
the one time i did have a problem she responsed within a day through email and shipped me out another pack of hair
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Tezzet View Drop Down
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Points: 29 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tezzet Quote  Post ReplyReply Direct Link To This Post Posted: December 10 2007 at 10:56am
Well, I wanted to ask about the texture of the 'Silky Straight one-piece clip-ins'. I bought a silky straight hair from another vendor which was REALLY very nice when I first got it. After washing it, it curled up & ended up wavy when dry (I've silky straight hair). I don't want to go through the same thing & waste another $200. Also wanted to ask what type of hair it is (European Remy, Indian Hair etc). If anybody has any feedbacks, I'd really appreciate it.
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malibu View Drop Down
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Points: 1531 		Post Options Post Options   Thanks (0) Thanks(0)   Quote malibu Quote  Post ReplyReply Direct Link To This Post Posted: December 10 2007 at 11:55am
Hey Tezzet, my guess about the texture would be that when you wash it and let it air dry it will have a slight wave. A quick once over with the flat iron will get it silky straight again. Since it's a clip in piece you won't have to wash it as much (depending on how often you wear it) and it's easy to go over it quickly with a flat iron. I'm not saying it will definitely have a wave but if it does it would be a really loose wave, if that.

As for the origin of the hair... I'm really not sure. My guess would be Asian hair.

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Tezzet View Drop Down
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Points: 29 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tezzet Quote  Post ReplyReply Direct Link To This Post Posted: December 10 2007 at 2:16pm
Thanks Malibu. I guess I'll have to buy a flatiron. I'm Asian but my hair is off-black silky straight (I don't even have to brush it).
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delin View Drop Down
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Points: 188 		Post Options Post Options   Thanks (0) Thanks(0)   Quote delin Quote  Post ReplyReply Direct Link To This Post Posted: December 10 2007 at 2:50pm

My exerience with Kristin has always been postive.  I am an online vendor and I will add email isn't a perfect science...don't assume because you sent one it was received or that because you didn't receive one she didn't reply.  You are right, a phone # would be nice to avoid frustration.
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Tezzet View Drop Down
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Joined: December 08 2007
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Points: 29 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tezzet Quote  Post ReplyReply Direct Link To This Post Posted: December 11 2007 at 2:03pm

I finally heard back from Kristin. She said she replied all my emails but somehow I got only one. She also sent me her My Space page. She is gorgeous!!! Thanks everybody for your help!!!!

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