Frustrated w/ WWBeautystore
Printed From: HairBoutique.com
Category: The HairTalk® Archives
Forum Name: Hair Talk Archive
Forum Description: All the old Hair Talk Messages...
URL: https://talk.hairboutique.com/forum_posts.asp?TID=15162
Printed Date: July 18 2025 at 5:09am
Topic: Frustrated w/ WWBeautystore
Posted By: Renee
Subject: Frustrated w/ WWBeautystore
Date Posted: January 12 2000 at 4:13am
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I placed an order with wwbeautystore, and it took 24 days to arrive. When it did arrive several items were missing. A credit had been issued for 3 of the 4 items and shipping, but not for the fifth item, a bottle of conditioner. Now, once agian, they will not respond to my emails. How do I contact them for a refund for the item they didn't send? Has this happened to anyone else?
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Replies:
Posted By: Laura
Date Posted: January 12 2000 at 4:13am
Renee...I realize that you are upset..I would be, too. But, I think if you will e-mail Ace Hansen or Mickhael personally, you will see that they answer your mail as quickly as possible and will do everything possible to remedy the situation. At least that was my experience. This age of internet and over-the-computer sight-unseen ordering is bound to have its problems, but if you go to the top, you should be able to get them solved quickly.Laura
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Posted By: Sherry
Date Posted: January 12 2000 at 4:13am
Renee,Hi there!I to have had problems with WWBS in the past-- but, I still use them beacuase they have bargain prices and a great selection. I would continue to e-mail them often and put words like 'Urgent' in the subject box. Here are some other addresses that you might want to try.mickhael@wwbeautystoreaceknows@wwbeautystoreMickhael is awesome and if you are able to get a hold of him, hopefully he will be able to help you out.Sincerely,Sherry~> I placed an order with wwbeautystore, and it took 24> days to arrive. When it did arrive several items were> missing. A credit had been issued for 3 of the 4 items> and shipping, but not for the fifth item, a bottle of> conditioner. Now, once agian, they will not respond to> my emails. How do I contact them for a refund for the> item they didn't send? Has this happened to anyone> else?
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