true ceramic pro
Printed From: HairBoutique.com
Category: Curly Hair Talk
Forum Name: Straight Talk
Forum Description: Get the straight talk on hair straightening products & techniques
URL: https://talk.hairboutique.com/forum_posts.asp?TID=28504
Printed Date: November 03 2025 at 10:43pm
Topic: true ceramic pro
Posted By: kaynael
Subject: true ceramic pro
Date Posted: January 08 2005 at 10:21am
| I purchased the TCP in Sept. and received it at the end of Nov. It worked wonders for my hair! However, I used it once a week for about 5 weeks and then it shut down and never turned back on again. I tried testing and resetting it from the plug. I've tried using different outlets but it never turned back on. I tried contacting customer service through their official website(advancedbeautysolutions.com) and calling but received no response. I am very dissapointed in their lack of compliance to a customer who not only wanted to exchange it but who hasn't even finished paying for it yet. |
Replies:
Posted By: ariel77
Date Posted: February 23 2005 at 3:14am
hi, when I called the 800 number listed on the web site to check my order status I was given the customer service number, its 1-877-444-3776, I hope this helps ------------- |
Posted By: Unregistered Guest
Date Posted: February 23 2005 at 5:57pm
|
hey! i am so sry to hear about that! keep trying to contact them! jw... did u buy it offline or at a store? b/c i have a chi, but the stores are really good about helping u exchange ur iron! PS next time u get an iron, get the CHI its sooooo much better! Hope u get ur new one soon! <3 kristin |