What’s fair?
Printed From: HairBoutique.com
Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=29961
Printed Date: August 04 2025 at 1:59pm
Topic: What’s fair?
Posted By: Gina E
Subject: What’s fair?
Date Posted: April 19 2005 at 12:22pm
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This just dawned on me and I wondered how others handle this: Let's say you have a client that you're blending 3 or more colors for her install. You order 3 or more bundles/packs, etc...yet you dont use all the hair(I'm assuming in some instances this could be a substancil amount) So, who keeps the hair? Is the client responsible for the purchase of hair and reimbursed for unused hair? I really need some advice from some of you experts as to what is fair! |
Replies:
Posted By: mtolady
Date Posted: April 19 2005 at 12:27pm
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depends what you wanna do.... if i'm doing costumes or sewing for someone, i usually keep the material b/c the person typically has no use for it. if you start the standard that a client needs X many bags b/c of colors....you can assume that those bags might still be there should they return in another 3 months. Do you keep cards on your clients??? you could indicate how much of each color they have left....that way if you do want to use it for someone else, you know how much to 'reimburse' them when they come in again....but you won't have 6 opened bags of the same color sitting. ------------- has someone been swimming in the shallow end of the gene pool again? |
Posted By: shel221
Date Posted: April 19 2005 at 12:31pm
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that happens to me all the time Gina. You keep the extra hair and it can be used for hightlights / lowlights etc later on for you to make your money back. ------------- |
Posted By: shel221
Date Posted: April 19 2005 at 12:34pm
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The client defo wont be reimbursed just because you dont use all. This is what i do.... Order 2 - 3 colours for customer and charge appropriate extra e.g. customer pays £260. Then whatever is left you keep and dont discuss the excess hair with customer. Then use later on if needed for another customer. Dont rip yourself off chick. Most hair companies wont accept the hair back under they terms so you must keep it and make your money back on it. ------------- |
Posted By: MERGUTHRIE
Date Posted: April 19 2005 at 12:40pm
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as a customer i take all my hair with me or discuss that my extensionist will keep it for me at a later date.
edit: if your customer is purchasing x amount of hair for the install then they might assume you are keeping it for them. Mer ------------- i love plastikhaar |
Posted By: RoseRose
Date Posted: April 19 2005 at 2:26pm
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I have gotten mine back or gave it to the extensionist after asking if she can use it. Depending on how much. That said, I have paid for my own hair the majority of the time. |
Posted By: mochachip
Date Posted: April 19 2005 at 4:28pm
| I think if the extensionist is supllying thehair then they shoul dbill for the number of packs they had to open. if the lcient is supplying the hair then they should get it back. Simple fair happy. |
Posted By: Jenny_RR
Date Posted: April 19 2005 at 6:09pm
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Well, I've never had an extensionist keep my leftover hair (well, once, but I should've
gotten it back), whether he/she supplied it or I did. In all cases, it
was understood that I was purchasing the amount of hair that would be
needed (which would probably include a little extra) in advance as part
of the price, so any leftover was mine to keep. This was true when I
got Hairlocs, GLs, pinchbraids, Cinderella, etc. Of course, I've never had just a few streaks of one color or another, so in that case, the policies may have been different; I don't know. In general, when an extensionist quotes a price (whether that's for 1 bag, 2 bags, 3 bags, etc.), I figure that, as a client, I'm paying for that amount of hair and if they don't use it all, I expect to get the extra. I would be really pissed if I paid for hair that was used for another client, even if it was a bit extra. I also think saving the extra for the client's next install is fine, if that's what they choose, but you should make the offer that they can take it with them. That way, they can choose whether they want to come back to you or switch to someone else. :) |
Posted By: sherrie215
Date Posted: April 19 2005 at 9:31pm
| I certainly agree that if I pay for hair....I keep whats left over. I dont think that would be appropriate at all to charge a customer for hair and then use it on another client. If the hair is included in the cost of service then thats a different story. But in general the fee for service and the fee for hair are charged seperately. |
Posted By: metalgirl
Date Posted: April 19 2005 at 9:40pm
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I always give any left over hair to the client to take home with them so we can use it on them in the future. I told them they needed X amount of hair, and they paid for X amount of hair, so they get that X amount of hair. I don't store it in my salon because I don't have the room to keep it.
------------- http://www.Godiva-Hair.com - http://www.Godiva-Hair.com http://www.MetamorphosisHairDesign.com - http://www.MetamorphosisHairDesign.com |
Posted By: Kalika
Date Posted: April 20 2005 at 12:33am
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whats fair She buys it and keeps whatever you dont use. |
Posted By: Jenny_RR
Date Posted: April 20 2005 at 2:40am
With all respect, I do not think this is a good idea. First off, I'm
not clear what the client is being charged for here exactly: partial
bags or full bags that are only partially used. If it's the former,
there's too much responsibility on the stylist: You shouldn't have to
absorb the cost of hair that isn't used and then try to "make your
money back" later on with another client. If it's the latter, the
client shouldn't have to pay for hair you'll be using on someone
else--that's like "double dipping" and I would be pretty pissed about
it. :) |
shel221 wrote:Posted By: zapevaj
Date Posted: April 20 2005 at 4:25am
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I do both, sort of. For full heads of hair, I charge them for the
actual hair cost and then give them their extra to keep, so that we can
rotate the fresh hair in if they come in again. I would think that keeping that hair would be double-dipping, except that most of the time we're only talking about 1 or 2 ounces of hair, so I dunno that it matters much. But just to avoid wierdness, I give them their hair leftovers (unless they say they'd have no use for it and let me keep it.) And usually the hair isn't useful to me again anyway, due to the wide variety of human hair lengths, colors, and textures that each client needs. For synth, however (since I tend to do all my highlights in synth), I do a "stock inventory" system, where I buy the hair, keep the leftovers as my own stock, and then whenever anyone wants highlights I charge them for one bag, but let them choose any colors they want from my in-stock colors. If they want something I don't have in-stock, I order the hair, charge them a little extra to cover shipping, and then keep the leftovers (and let them choose additional highlight colors from my stock). That way I can make use of the leftovers by using them on other people, yet the customer still gets a good deal because they can dip into my stock at the same time as they pay to replenish it. 'Course, this probably wouldn't work as well with human, seein' as how it's so much more expensive than synth. -Rae ------------- http://www.hairalchemy.net - Hair Alchemy |
Posted By: zapevaj
Date Posted: April 20 2005 at 4:29am
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Oh, and more specifically to your problem, Gina; I'd just charge her
for the full three colors, and then give her the excess. It means she
has to pay a lot for all those colors, yeah, but they don't sell hair
in half-pack sizes, so that's life. -Unless- the colors and texture are
something you think you could use later on, in which case reimburse her
at a pro-rated amount. -Rae ------------- http://www.hairalchemy.net - Hair Alchemy |
Posted By: Bridget
Date Posted: April 20 2005 at 6:19am
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Gina, I'd at least offer the left over hair back to her. Or, ask if she has a need for it... offer to keep it for her for next time, then mark it w/her info. Are you using human hair or synth? Human is so expensive... I'd hate to spend all that money at a salon and know that I have hair left and the stylist never asked if I wanted it. Synth, on the other hand is pretty cheap and I could see someone letting that go a little more easily. Good luck, and let us know what you decide! |
Posted By: Gina E
Date Posted: April 20 2005 at 7:10pm
| Thanks ladies for clearing that up! It's nice to hear both ends of the spectrum. |