eBay Grrr....
Printed From: HairBoutique.com
Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=30833
Printed Date: August 05 2025 at 1:46am
Topic: eBay Grrr....
Posted By: Jenny_RR
Subject: eBay Grrr....
Date Posted: May 18 2005 at 8:35pm
|
Ugghhh. If anyone here is an eBay expert and could advise me on this, I'd really appreciate it.... I've bought hundreds of items off eBay over the past five years or so. I have overwhelmingly positive feedback, 99%, and the only two problems I ever had were with two sellers who received payment a little late (it's all money order with me--I don't do Paypal--so it's all through the mail), and those two negative feedbacks were retracted after the fact. Again, there have been hundreds of positive feedbacks. About 10 days ago (not business days, regular days), I purchased an item, and I sent out payment a little late. The seller contacted me after 7 days, and I explained that the money order was in the mail and she would receive it soon. Today, she still hadn't received it (I guess the mail is a little slow, but it hasn't been all that long), and the next thing I know, I've been banned from the site. I tried to log in, and I'm being told that a strike was given to my account, and as such, I'm no longer considered a registered eBay user. Again, I realize that payment is a little late, and I have apologized for that. But banned from the site? With 99% positive feedback? For payment arriving 3 days late? I think it's a little excessive. Now, I'm really pissed because I purchased an item this afternoon, and was planning to do the checkout tonight, but I've now received a "strike" for that one too, because I'm no longer a registered user. I have no way of contacting this new seller to get her name and address so I can send payment, although I think I may have found a roundabout way, I hope. Also, I have about 20 items pending right now (I buy a lot of stuff), and I've sent payment for all of them. But if any of these people try to contact me for any reason, they'll see that I'm no longer registered, and who knows? I have no protection (feedback, or dispute-wise) when it comes to those items now. Anyway, I've appealed the dispute, and hopefully this will all be settled *crosses fingers*, but does this seem ridiculous to anyone else? I don't understand how anyone who doesn't do Paypal has any protection under this policy. I mean, what if you send payment and it gets delayed in the mail? I've sent payment and had it returned to me because the seller gave me the wrong address even! I just don't get it..... Sorry, but I just have to rant.  |
Replies:
Posted By: Gina E
Date Posted: May 18 2005 at 8:41pm
| Ewwww! My condolences! So Sorry, I wish I had advice. Most definately appael that and go ahead and rage...get it out! |
Posted By: Syren123
Date Posted: May 18 2005 at 9:32pm
|
Something's fishy. Getting a strike for whatever reason is not grounds for unregistering (or dis-membering!) you! Recently I had a strike from Vixenwigs - I bought something twice, Carol caught it and reported it to ebay so she wouldn't have to pay the ebay fee, but for some reason it didn't register and I was listed as non-paying and thus the strike. I wasn't kicked off as a member,tho, so that part I don't get. Granted, it will take some time to straighten it out with you, ebay, the sellers involved...and once it IS resolved, there's no guarantee that ebay's computers will list it as resolved. This is really a mess, Jenny, but unfortunately not surprising. When things go smoothly, ebay is great. When something goes awry, it's the biggest nightmare - no one to call, no one to talk to, communication only thru email and they never reply...but it can be done! Sorry to bum you out more, but I'm just sympathizing cuz I've been on the receiving end of an ebay glitch and it ain't pretty.
Good luck and yes, it does sound totally unreasonable. Also, the feedback thing: if a person has 99% good feedback, it's certain that the bad feedback comes from some unreasonable psycho who wants to mess up someone's feedback on purpose. If someone is 99% pos, I never take the negs into account. Dealt with way too many freaks to fall for that. It's a large number of neutrals that make me suspicious. |
Posted By: Jenny_RR
Date Posted: May 18 2005 at 10:10pm
|
Thanks, girls...the saga continues.... The vendor contacted me to say she'll lift the ban once payment is received (presumably tomorrow or the next day), but in the meantime, this is totally f**king up my account. She said she's not the person (at the company, I guess) who issues the non-paying notices, but this isn't really much consolation. I wrote her back the following: "Thank you for your response. Unfortunately, your strike has started a chain reaction for me. I bought something this afternoon and had planned to do the checkout tonight, but because your strike banned me from the site, I am now getting an additional strike from the new vendor for having not checked out the item before I was banned. Plus, I just received an email from another vendor who I bought from three days ago who's now "concerned" about my status. I realize that late payment is frustrating, and that you did not personally issue this strike, but I am asking that you remove it asap (tonight if possible) so I can restore my account to working status and avoid any additional problems. Even if you lift the strike tomorrow afternoon, at this rate, I could have even more strikes against me, all of which will need to be lifted individually, and who knows how long that could take? (I generally buy at least 20 items a week, so this could be a real mess.) Again, I have 99% good feedback, and your payment is absolutely in the mail. As far as I know, strikes are only supposed to be issued when you have tried everything possible to rectify the problem with the buyer, including contacting them and discussing the matter, and it is decided that no solution can be met. Clearly, this is not the case here. Again, I ask that you lift the strike immediately." I'm disgusted with eBay. I'm going to check out AMM's new install, which is sure to cheer me up.... |
Posted By: leia1979
Date Posted: May 18 2005 at 10:26pm
|
Jenny, I'm sorry this has happened to you. The only time I ever
sold anything on eBay, there were communication problems with the girl
who bought from me (she sent paypal when I said check or money order
only). However, we emailed back and forth and got everything
straightened out. Sure, it took an extra week to get it taken
care of, but I certainly wasn't going to give her any negative feedback
over it. Have you also written to eBay? I guess their security and resolution center is the place to go. If that doesn't work, you need to find a person in their corporate HQ in San Jose to get your issue escalated. I also work in high-tech these days (that's why I'm so busy), and I've learned that's how you get things done when nothing else works. I'll PM you their phone number (they don't list it online, but their in my local white pages). |
Posted By: Cali-Kristin
Date Posted: May 19 2005 at 12:42am
|
Gosh that's horrible! I have items for sale on ebay and as a seller I would never get someone banned that quickly! I ask that payments are made in 4 days to avoid negative feedback but then even if 4 days go by I still send them a few reminders to see what's going on with their payment. The only negative feedback I ever left was after 2 weeks with no payment and no reply to any of my numerous reminder emails. It's crazy that one problem got you totally kicked off! If someone is mailing me a payment I even give them a little extra time because I know the mail can be crazy at times.... I hope you get this resolved soon Jenny. If you need me to contact a particular member for your other items let me know and I'll get their info for you.
-------------  http://www.YourHairShop.com - www.YourHairShop.com
|
Posted By: Amanda8Beechwoo
Date Posted: May 19 2005 at 3:46am
| Ooo Jenny, I'm so sorry for you chick. The only time my account has been restricted is when I'd forgot to pay my seller fees but they didn't ban me. I didn't think people could be banned. There are people on ebay that have say 95% feedback but when you check their account they've sound 1000's of items and have at least 20 bad feedback's a month so tell me how they flipping get away with that then. I'd make a serious complaint to ebay, its disgusting. I have opened two accounts with them just in case anything like this happened. I used it whilst I couldn't use my normal account whilst I was bringing my fees up to date xx |
Posted By: Jenny_RR
Date Posted: May 19 2005 at 4:56am
|
Thanks everyone. I'm so frustrated. Now the vendor says she hasn't
"blocked" me, but the site is saying that unless she lifts the strike,
I won't be able to get back into my account. I have to say that I don't think eBay is really set up for money order payment; it's really designed for Paypal. I can't tell you how many times I've bought items and two days later I've received hysterical emails from vendors like, "Where's my payment?!" It's like, "I'm sending it through the mail. Chill...." If they want their money immediately, they should really do "Paypal Only" auctions, but of course, they want to open up their auctions to as many people as possible, so they list alll the options, and then they get crazy. Last year, one day after I bought something, I had the vendor emailing me all frantic about how she's a single mother and she depends on this money to live, etc., etc. I was like, "Huh?" People are really unstable. Fortunately, Leia has given me an actual number to call for service, so hopefully that'll work. :) |
Posted By: Kalika
Date Posted: May 19 2005 at 11:54am
|
well I went to the Q&A board to ask for you, and boy those people are snippy. here are the replies... me: Hello everyone, Im posting this for a friend because she's having some problems, and advise would be greatly appreicated :) (I then copied and pasted what you posted) http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=festering_negs - festering_negs : locked out ? bummer http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=abcd_goldfish - abcd_goldfish : kalika.....Only one who might be able to help is LIVE HELP. Scroll UP and click on HOME and then click on the LIVE HELP link (be sure pop-up blockers are turned OFF first). Your friend can do that even if she's not a registered user http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=cargovanfan - cargovanfan : Kalika, nobody's banned for ONE non-payment report. You got a bogus email? http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=festering_negs - festering_negs : kalika_22 - you know about this stuff ? http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=*tanstaafl! - *tanstaafl! : kalika Your friend isn't telling you the whole story. She's not banned because of one seller. It takes a LOT. I know of one bidder with at least two dozen negs for not paying and they're still registered Deb me: "Kalika, nobody's banned for ONE non-payment report. You got a bogus email?" - Not a bogus email, this is an actual problem, just copying and pasting what she was distraut about. http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=hobjogus - hobjogus : kalika-22~Could you have responded to a spam email that really wasn't from ebay? I can't imagine you being locked out for a late payment......that sounds severe. YOu'd have to go through the "conflict resolution" process first...Am I right? me: ok I will tell her to go to live help (actually I want to say YOU PEOPLE SUCK AND ARE NOT HELPFUL AND HAVE THE CHARM OF AN OLD SWEATSOCK, but I dont) http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=twopainters - twopainters : kalika_22, you might ask Live Help what's up. Here's a http://livechat.ebay.com/Chat/servlet/AppMain?__lFILE=index.jsp&grp=Activation - link for you. http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=nomad55 - nomad55 : If you wish to prevent an argument, let us know in advance what the answer you desire is. Otherwise, select from the following list: me: its not a spam mail. thanks everyone. (I HATE YOU ALL) http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=abcd_goldfish - abcd_goldfish : kalika....once again, nobody here can do anything about that...we're just chatters like yourself. Your friend will need to contact eBay and the only way I know of is to use Live Help, because you don't have to be a registered user to use live help. http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=carberry - carberry : kalika_22 if you were no longer a registered user you couldn't be posting with the user id on this board (a little on the slow side...) http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=abcd_goldfish - abcd_goldfish : carberry -- She is posting for a "friend" who is not registered. http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=carberry - carberry : abcd_goldfish thanks for clarifying I'm getting old ;) I'm assuming if that user is 99% fedback they have other strikes in the past and this might have been #3 http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=*tanstaafl! - *tanstaafl! : carberry Isn't three strikes and you're out anymore (sigh) Deb http://contact.ebay.com/aw-cgi/eBayISAPI.dll?ReturnUserEmail&requested=baylove - baylove : kalika_22 Your friend received a scam email. It LOOKEDE like a real email from ebay, but it was actually from a scammer who FORGED an email to make it LOOK LIKE a REAL email from eBay. We see this several times a day here.
I swear, those people are just grumpy. back in the day they used to be nice. but that was back before ebay went to sh*t |
Posted By: Kalika
Date Posted: May 19 2005 at 11:59am
|
wasnt just me either, there were a couple people who were having problems with designer bags, and all they were doing was belittling them for buying it in the first place. Like they were bad selfish people for buying a $500 bag. I mean hell, if you can afford it go for it. mean/jealous people suck. thats why I almost never use ebay anymore. |
Posted By: Jenny_RR
Date Posted: May 19 2005 at 12:48pm
|
Thanks for trying, Kalika. That thread is crazy, and those people are
absurd. What happened was that this one vendor issued a strike warning
and then said that we couldn't "come to an agreement," whatever that
means. I don't think I responded to any spam, although it's possible I
guess. I think I'm done with eBay after this. I've been spending way too much money on crap I don't need there to have to go through this aggravation. Screw it: I'm saving up for breast implants instead. Thanks again! :) |
Posted By: Syren123
Date Posted: May 19 2005 at 1:16pm
|
Good for you, Jenny. Breast implants are way more important that junk from eBay. Sorry you had to go thru this nonsense to get to this, but sometimes, we have to learn thru pain. Personally, I have a very low moron threshold and that's what put me off ebay also.
Go with boobs. They've always worked for me. |
Posted By: Kalika
Date Posted: May 19 2005 at 1:17pm
boobs are MUCH more fun then ebay 
|
Posted By: Liviray
Date Posted: May 19 2005 at 1:51pm
|
Jenny, Have you gotten anywhere with the phone number? I do some selling on Ebay...I may be able to help, * at least I can try to help you out, but if you've already gotten a response I dont really need to get involved. I've seen SEVERAL Ebay buyer's that have neumerious negs and nothing like that has EVER happened to them. There are alot of spoof emails that come thru many of my seperate accounts...but none that can totally block you...This HAS to have been initiated by the buyer you purchased from. Please feel free to Private Message me ...I will see if I can get you some help, but I would need your Buyer name...and a contact EMail address. |
Posted By: Kalika
Date Posted: May 19 2005 at 2:27pm
|
hmmmm... is it legal to ebay a phone number? I have charles barkley's number, he left it with me after I declined an offer to sleep with him for money. I should be paid for my trouble |
Posted By: LauraR
Date Posted: May 19 2005 at 2:45pm
|
Jenny - Go with Boobs They are way more fun and worth every penny! |
Posted By: Syren123
Date Posted: May 19 2005 at 2:47pm
| Go Kalika! |
Posted By: Kalika
Date Posted: May 19 2005 at 2:50pm
| I wasnt miffed he offered, I get offers all the time, it just goes hand in hand with my job (I dont TAKE the offers), but he only offered me $500. the cheap bastard. |
Posted By: RoseRose
Date Posted: May 19 2005 at 5:34pm
|
Sorry for all the suckness and haha on the cheap bastard part. Let me know if there is anything I can do to help you with the ebay stuff. Ive been on ebay since gosh, I think 1998 and the whole scene gets worse and worse each year. |
Posted By: Scotchyroo
Date Posted: May 19 2005 at 5:48pm
Kalika you Rock! Promise you'll come to the convention.... when we get one together!!
|
Posted By: Jenny_RR
Date Posted: May 19 2005 at 7:26pm
|
Only $500? That's pitiful. I never liked that guy anyway. I totally agree, Rose: eBay is getting worse all the time. I also don't think I find the same kinds of deals that I used to. :) |
Posted By: zapevaj
Date Posted: May 20 2005 at 2:18am
|
Kalika, holy sh*t, $500? That's like...barely above standard rate, and he's a millionaire. Cheap-o. You should totally eBay the number. Privacy be damned, he -gave- it to you. -Rae ------------- http://www.hairalchemy.net - Hair Alchemy |
Posted By: sherrie215
Date Posted: May 20 2005 at 5:56am
| Jenny, any progress with your ebay situation? |