Print Page | Close Window

Hairgroove comment: SuperHairFactory

Printed From: HairBoutique.com
Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=31038
Printed Date: August 05 2025 at 2:43am


Topic: Hairgroove comment: SuperHairFactory
Posted By: RoseRose
Subject: Hairgroove comment: SuperHairFactory
Date Posted: May 24 2005 at 10:13pm
This is from the poster "redannie54@aol.com"

"
Bought hair from the Super Hair Factory, it was terrible to say the
least. It wasn't cuticle hair, the color was definitely not even
close to a #10. Let's just say I could have bought the same hair at
the local supply house for over half the price they charged me. But I
thought they had a good return policy, BOY WAS I WRONG!!


I returned the hair in its original condition, packaging, & copy of
the invoice, via USPS(my husband has worked for the PO for over 30
years), with delivery confirmation. Accourding to the USPS records
the hair was delivered back to them on Monday May 16th. I just called
them and at first they say they I wasn't in the computer, then they
say they found me, but the hair was not received yet, then this GUY
gets on the phone and asks me what was wrong with the hair and how
long I have been wearing extensions. So I told him how I felt about
the hair and the I have been wearing extensions for over 13 years. He
tells me I haven't been wearing extensions long enough to know
anything about buying hair and that I didn't know what I was talking
about. Boy I sure wish I didn't live on the opposite coast from
Georgia, !@#$%&!!! So He says they have to charge me 5% to process
the return, which was no where on their website, to process the
return. So what's going on here?? One minute they don't have the hair
and the next they are tielling me they will process my refund for a
charge? Better Business Bureau here I come."



Replies:
Posted By: Amanda8Beechwoo
Date Posted: May 25 2005 at 3:46am
I have no comment to make on "Unsuperhairfactory" xxx


Posted By: Scotchyroo
Date Posted: May 25 2005 at 6:10am
Extra-Un-Super Hair Factory.  Give 'em hell.


Posted By: metalgirl
Date Posted: May 25 2005 at 1:23pm
The only problem I ever had with Superhairfactory was that they sent my order to the wrong address and it came back to them.  In the meantime, I called them and we figured out what happened.  They reshipped it with no problem.

-------------
http://www.Godiva-Hair.com - http://www.Godiva-Hair.com
http://www.MetamorphosisHairDesign.com - http://www.MetamorphosisHairDesign.com


Posted By: shadowfyre
Date Posted: May 26 2005 at 6:41am

Geez, Rose, you have been seemingto have the worst luck with hair lately!

 




Print Page | Close Window