Is my hairdresser out of control?
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Category: Hair Talk
Forum Name: Bloopers
Forum Description: Share your hair horror stories...
URL: https://talk.hairboutique.com/forum_posts.asp?TID=32857
Printed Date: November 16 2024 at 1:15pm
Topic: Is my hairdresser out of control?
Posted By: tidbits
Subject: Is my hairdresser out of control?
Date Posted: July 11 2005 at 9:23pm
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Please help!!! I have been with my hairdresser for 3 years, and I've
followed him to 3 different salons. I thought our relationship was positive. I recenty had my hair colored and highlighted. When I got home, I noticed my highlights were extra bleached out at the root. This has never happened before. Does anyone know why this occured? Anyway, I called him up and he told me he'd call me to set up an appointment. He never did, but instead I received a certified letter in the mail stating he will no longer be my hairdresser. The letter was hurtful to say the least! Please be honest, was this right for him to do? Shouldn't he have fixed the problem first? I am not sure how to handle this. Should I request he pay me to have the hair fixed elsewhere? If you had expereince with this, please help! |
Replies:
Posted By: DaveDecker
Date Posted: July 12 2005 at 5:26am
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I would say this was an extraordinarily low-class stunt on his part. IMO he has a professional obligation to help correct his mistake. By definition, his refusal to do so negates his professionalism. Beyond that, it is certainly within his rights to no longer service your hairstyling requests, but that's certainly no way to build or maintain a client base -- and serves as a caution to those who are already clients (If only they knew!). I'm sorry to hear what happened. Perhaps you can find a better color specialist who can help you, now. ------------- |
Posted By: Susan W
Date Posted: July 12 2005 at 7:33am
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It probably happened because the body heat from your scalp caused it to
process faster at the root. He should have tried to fix it.
I'd be offended too if I followed someone for so long being a good
customer, then one mistake happens and he runs for the hills! I think I'd calmly show up at the salon with the certified letter and ask him why he overreacted so badly. And of course tell him I was offended and I was never going to sit in his chair again even if he offered to fix it right then (because I wouldn't trust him). ------------- Making metal barettes/concord clips hair safe, long hair style how to: http://alonghair.wordpress.com |
Posted By: cl21
Date Posted: July 13 2005 at 3:03pm
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Something similar happened to me, my hairdresser did not want to continue styling my hair after he orchestrated a disaster! I had light brown(natural colour) hair with blonde highlights, and I had decided to have it coloured a shade or two darker. However, it ended up a bitter brown, nearly black colour and was so horrible. I didn't pay for it, and was supposed to go in the next week to have it redone. The hairdresser was always conveniently booked up anytime I called that I got so peeved off and went elsewhere. I don't think your hairdresser should have sent you that letter, I would be upset too. I hope you find someone else suitable!
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Posted By: tidbits
Date Posted: July 13 2005 at 3:13pm
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Thanks everyone for your words of wisdom! But the saga
continues... The hairdresser left a harassing message on my machine yesterday and told me never, never, never touch my hair again and never to come into the shop again! When I talked with the shop owner about it today, she was shocked. He told her he would take care of the problem and make things right! When the owner found out about the message, she again apologized and wants to take care of the mistake free of charge. I am glad to see that the owner is caring and sympathetic about everything and wants to make things right! I'll keep you posted if anything else comes up! |
Posted By: Susan W
Date Posted: July 14 2005 at 6:44am
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Jeez! He's crazy! I think personally I'd ask her to book me in a time slot when he won't be there! ------------- Making metal barettes/concord clips hair safe, long hair style how to: http://alonghair.wordpress.com |
Posted By: tidbits
Date Posted: July 14 2005 at 3:04pm
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Ok! For those of you that have been following my saga, hopefully
this will be the last update to my story!!! Good news... The hairdresser will be sending me a check in the mail for reimbursement for the highlights! The owner called me today and said he felt bad I took everything the wrong way. Personally, I think he handled the situation wrong, and he is saying what he needs to to keep his job. But, now I can move on! Thanks for having this forum to vent my thoughts to people out there who care!!! |
Posted By: DaveDecker
Date Posted: July 14 2005 at 8:14pm
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Good to hear that at least the salon owner acknowledged the salon's
fault for screwing up, and has agreed to reimburse you the cash you
paid (and of course that's hardly sufficient, after all we're talking
about your hair here). Keep an eye out for that check. Call them in a week if you haven't received it. Cause that's one of those infamous phrases -- "The check is in the mail" (meaning, it isn't). ------------- |