Advice about problem client
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Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=33387
Printed Date: December 27 2025 at 5:51pm
Topic: Advice about problem client
Posted By: Amanda8Beechwoo
Subject: Advice about problem client
Date Posted: July 25 2005 at 6:25am
| Hi there guys. I did a client a couple of weeks ago. She had 14inch bohyme tipped with keratin and then shrinkies. She phoned me up last week saying that some had come out. I told her to pop back and I'd put them in, I assumed that they were just coming out the usual way. When she came I realised her hair was coming out with them and I told her this and to be very careful. Because her hair was blonde I had made tiny strands and made sure I put plenty of her hair in them as well. Anyway she has phoned me up and says they are coming out loads with her hair in them and she's distraught, not because her hair is coming out with them LOL but the fact that she can't have hair extensions. She wants me to suggest something else that she can have so she can have long hair. Do you think a micro-ring weft would be better for her or can you suggest something else xx |
Replies:
Posted By: Scotchyroo
Date Posted: July 25 2005 at 8:04am
| Ooh, I don't know, maybe switching to synthetic because it's lighter, might be a solution. I'm not sure I'd do anything though, she won't thank you for trying if it doesn't work out or causes more damage. How cool is she? |
Posted By: Amanda8Beechwoo
Date Posted: July 25 2005 at 8:12am
| She's very cool. She doesn't seem to be bothered about her hair ripping out, just the fact that she can't have single strand extensions LOL, do you think a micro-ring weft would be less harmful? x |
Posted By: metalgirl
Date Posted: July 25 2005 at 10:06am
|
I have also seen the micro ring wefts pull hair out for really fine haired people. I have also seen the extentubes that I sewed on the wefts actually cause breakage for fine haired people. I'd suggest some clip in extensions. ------------- http://www.Godiva-Hair.com - http://www.Godiva-Hair.com http://www.MetamorphosisHairDesign.com - http://www.MetamorphosisHairDesign.com |
Posted By: Amanda8Beechwoo
Date Posted: July 26 2005 at 3:26am
| Well I've suggested clips ins to her and she's insisted on having micro-ring weft extensions so I'm just going to try those but I've warned her. I can't believe it, doesn't she care that she may end up bald LOL x |
Posted By: Kalika
Date Posted: July 26 2005 at 8:52am
| can you do a track and sew weave? |
Posted By: ickledee
Date Posted: July 26 2005 at 10:31am
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Gosh is this what could start hapopening to me?? There was a previous thread about how my hair was being pulled from the root with white bulbs on the end!.. |
Posted By: gsmilie
Date Posted: July 26 2005 at 12:55pm
Ok, so I have lost some shrinkies also, and they had hair with the root tip on them. I just thought that it was shedded hair. Doesn't the shedded hair have the root ball attached???
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Posted By: plastikhaar
Date Posted: July 26 2005 at 4:30pm
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oh nnooo synth is much heavier then human hair :) ------------- need some great hair? http://www.plastikhaar.ch/shop - plastikhaar hair.supply |
Posted By: Scotchyroo
Date Posted: July 26 2005 at 5:18pm
| Seriously? I must stop smoking crack before checking out the extensions board. I would swear it's lighter. Go figure. |
Posted By: Gina E
Date Posted: July 26 2005 at 6:32pm
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Proceed with caution!!!!! She may "think" she knows what she wants...but she'll be cryin wolfe if it happens! You don't want to compramise your reputation on the possibility of what may go wrong here. She most definately won't be telling all her friends (possibly attorney) "Oh yes, Amanda fully explained the possibility I may go bald and I fully agreed an understood this risk." Have this client sign a WAIVER!!!!!!!!!! |
Amanda8Beechwoo wrote:Posted By: purrmachine
Date Posted: July 26 2005 at 8:40pm
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Dome/Prohair is lighter than human hair, acutally 1/2 the weight. I emailed them and that is what they told me. Many salons will only use synthetic for hairloss/fine hair clients since human hair is heavy. This is from the Mark Glenn website: |
Posted By: Chris H.
Date Posted: July 26 2005 at 10:19pm
| I agree with Gina, watch out!! And, my experience with sewn in wefts is that they are really heavy, which, in turn, would make her problem worse. It just seems like any weight on her natural hair just pulls it out. I don't think I would do any. Unless you just put a little in for extra volume, no lenght. And, spaces between, with a good amount of her hair in the shrinkie, but not too tight to her scalp. That's all I can think of!!! |
Posted By: Amanda8Beechwoo
Date Posted: July 27 2005 at 4:06am
| I don't know what to do. She's got a bob. She text me again this morning to ask me to put it back in with larger sections of her hair. I told her that she would hardly have any extensions in and it would daft. Then she asked if I would use glue and I point blank said there's no way. She's going with the micro-ring weft again now. At least if that pulls out it will only pull the odd one out and I'm going to get her to sign something and I'm going to live in hope! x |
Posted By: Amanda8Beechwoo
Date Posted: August 03 2005 at 4:28am
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Oh no you were all right guys. I did her a extentube-weft on Saturday and she text me last night to say it was all dropping out and what could she do. I text her back and said that I didn't think there was anything she could do and that I didn't think she was suitable for extensions at all and this is the reply I got this morning "I don't want to be funny with you but I think I would like some money back, its a lot to pay for a month when I thought it would last three months. If I went to a shop I would want all of it back cus they did it, please don't think I am being funny with you, I am not, but you can understand my point of view, they were for my birthday present and I think I should have half of the money back please, sorry but my hair is a mess and I need to get something sorted" What would you do? Do I give her her money back. I bought two 4oz packs of bohyme, spent four hours tipping it, plus the keratin to tip it with, shrinkies, a full pack of extentubes for the weft and spent in total 7 hours doing it. Advice would be appreciated guys xx |
Posted By: Kalika
Date Posted: August 03 2005 at 4:32am
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add up the price of hair add in the prices of the extendtubes and shrinkies you used add in the glue add in all the time you spent tipping add in the time it took you to apply. now, whats left? I'd give her 1/2 of that. Edit: I ment 1/2 of your NET profit, not including all of your expenses and time
Hell, if you get a boob job and your body rejects them, you dont get ANYTHING back, so even 1/2 of what you made is very generous maybe clip ins would be her best bet? |
Posted By: Amanda8Beechwoo
Date Posted: August 03 2005 at 5:01am
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I charged her $455 Hair = $145 Shrinkies = $11 Extentubes =$15 Glue = $2 Total = $173 Four hours to tip it, four hours to install it and 2 hours to install the extentube-weft, not sure how I work this bit out, help xxx
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Posted By: Kalika
Date Posted: August 03 2005 at 5:02am
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dont forget time, I think $20 an hour for 10 hours is more then fair |
Posted By: Amanda8Beechwoo
Date Posted: August 03 2005 at 5:05am
| That's leaves nothing then does it? |
Posted By: Kalika
Date Posted: August 03 2005 at 5:07am
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173 + 200 = 373 455 - 373 = $82. I'd give her back half. I think you need ot be paid for your time regardless of if her hair took it or not. Its not your fault, and you warned her before the 2nd time. also $455 total is a REALLY friggin good deal for TWO installs and human hair. |
Posted By: Kalika
Date Posted: August 03 2005 at 5:10am
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also write out all of your expenses, including your time, let her understand its not like your making a bundle off these installs, you dont get to keep all that $455 you charged her. You can give her back all the $82 of you want, but I think that time has past after she INSISTED on the 2nd install. If it was me I wouldnt have asked for anything back |
Posted By: Amanda8Beechwoo
Date Posted: August 03 2005 at 5:11am
| LOL silly me, thicko. She bought her own hair for the second install so I haven't added that on. I just bought two packs for the first install. I think she's going to go mad if I only give her £45 in english money back. I really can't be doing with the stress but I suppose I'm setting myself a precedent if I don't be strong x |
Posted By: Kalika
Date Posted: August 03 2005 at 5:14am
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if anything your doing her a service by not glueing them in the way she wanted, hell your saving her hair! Less scrupulous people would have just glued them in and ran with the money, not giving a ratts ass about her hair. She needs to thank you for being honest, sheesh. AND I dont think you even added in the cost of shipping anything |
Posted By: Amanda8Beechwoo
Date Posted: August 03 2005 at 5:22am
| I'm just too darn soft sometimes. I get frightened because I work from home and people know where I live but I don't know where they live that I'm going to get repercussions if something goes wrong like in this instance. There are some unsavory people aren't they. If I had a salon I think things would be different x |