SHRINKIES never arrived
Printed From: HairBoutique.com
Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=35505
Printed Date: December 27 2025 at 5:51pm
Topic: SHRINKIES never arrived
Posted By: Bronte
Subject: SHRINKIES never arrived
Date Posted: September 19 2005 at 9:24pm
|
I'm extremely disapointed and
highly upset that I ordered my shrinkies well over 12 business days. I
placed the order on September 1st its now September 19!!!!!!!!!!! and I
still haven't recieved diddly! I really think that after I placed my complaint to the website that they would send me my package immediately by other means, like overnight shipping or even a more reliable carrier like fed ex...but no! instead it was shipped with usps!!!!!!!!!!!!!!!!!!! I can't say anything bad about the product itself because unfortunately I've not had the pleasure to test them out on my clients but the shipping is a cause for concern. I would hope that I get a response from others with the same issue or complaint and perhaps some feedback from the owner of the site, besides that I really HOPE I get my product soon or I will have to ask for a full return and contact the better business bureau, seeing as there is no other solution  |
Replies:
Posted By: sherrie215
Date Posted: September 19 2005 at 9:32pm
|
who did you order from?
|
Posted By: Aeone
Date Posted: September 19 2005 at 9:40pm
|
Ermm ...That's what I'd like to know ...Who exactly did you order from? ------------- http://darkrealms.genesismuds.com - http://darkrealms.genesismuds.com |
Posted By: Bronte
Date Posted: September 19 2005 at 10:01pm
| I ordered it from www.shrinkies.net |
Posted By: Bronte
Date Posted: September 19 2005 at 10:03pm
| I live in Chicago I realize thats a ways from Modesto, but I've sent things to Hawaii that have gotten there faster |
Posted By: Rhyse
Date Posted: September 19 2005 at 10:20pm
| I hate usps it always seems to take forever,I hope you eventually get your stuff.. |
Posted By: sherrie215
Date Posted: September 19 2005 at 10:23pm
|
ok...back up just a minute. I can guarantee you that this is NOT amms fault (she is the owner of that site) Obviously there was a problem with USPS, which is normally quite reliable in reality, but yes do screw up on occassion. I have personally ordered from the site MANY times. Amm is a very reliable and trustworthy businesswoman with a very solid reputation. She uses USPS becasue it is so much less expensive than other means of shipping, and she is ALWAYS looking out for the better deals for all of us at affordable prices. She never overcharges for her products or shipping. If you check the tracking you will see Im sure that she sent out your package and its in USPS hands and she cannot control that if there was a shipping problem. Generally anytime Ive had a package shipped from shrinkies.net I have it in 4 days or less. Im sure Amm will make it right with you if it was her error. I seriously doubt that you will get any bad feedback or other complaints as that is just not the way she does business. This is an unfortunate and rare event to have a problem with shrinkies.net. |
Posted By: amm
Date Posted: September 19 2005 at 10:34pm
|
Hello Blanca,
I received your email expressing your disappointment over your lost package on 9/12 and immediately responded to you and also forwarded proof of mailing on 9/2 with the post office. I received no response from you. You wrote to me again a few days later and I again immediately responded to your mail and advised you I would send another order out ASAP. Once more, you did not respond back. If you read on my site it clearly states I am not responsible nor will I replace packages that are not insured and are lost in the mail. Still, I sent another package because I don't like to hear of anyone not receiving what they paid for even when it's not my error. I emailed you again that it was sent and you still did not respond. The United States Postal Service has been reliable and more than expeditious in delivering packages for me for many, many years. And, might I add it's more cost effective and that gets passed along to the customer. Of course there are always exceptions but I get much more positive feedback on fast shipping than I do slow arrivals or order no shows. I hope this doesn't come across as condescending but you may want to check with your ISP and have them ease up on your spam filters. Were those not so strictly in place, you would have received all my emails from day one. Regards, amm ------------- http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair |
Posted By: gsmilie
Date Posted: September 19 2005 at 10:44pm
|
I agree with everyone also. Amm's reputation speaks for itself!! Blanca on the shrinkies.net website there is a disclaimer about purchasing insurance:PPING INFORMATION AND DISCLAIMER: Insurance is available for all packages at the buyer's request. We are not responsible for late or lost packages in the mail. Orders which are uninsured will not be replaced in the event they are lost or stolen. We will always provide proof of mailing at your request.
With the exception of global priority, all shipping labels are filed electronically online and you will be notified of your pending shipment at the email address you provided to Paypal at the time of your order. Ensure your delivery address and email are correct. Providing an incorrect address could affect your shipment up to and including not receiving your order. Ensure your spam filters do not block our attempts to contact you in the event we need to get in touch with you about your order.
Blanca, I would double check you emails before you go on here and start bashing a respected forum member and business woman!! |
Posted By: Bronte
Date Posted: September 19 2005 at 11:03pm
|
first of all this is business ladies, I'm sure you are all use to
others being catty, but I'm not going to go there and I don't believe
this involves you, as for the package, the only thing that the tracking
has stated and I quote "The U.S. Postal Service was electronically
notified by the shipper or shipping partner on September 16, 2005 to
expect your package for mailing" key word "EXPECT" that means that it has not yet ever arrived in the hands of the USPS, I know this because I have contacted the USPS myself and have asked them to explain to me what that means. Secondly "amm" I recieved only one email from you, and no filters are on my email, stating that another is going to be sent out. What exactly would you like for me to respond to? Should I say thank you for sending my order out? Like I stated before, this is business, I paid you for something and you are doing me no favors. I did recieve another email from paypal only alerting me that another package is going to be sent out and that is all, nothing more and nothing less. |
Posted By: gsmilie
Date Posted: September 19 2005 at 11:09pm
|
Ok, so why bring it onto the forum?????? Why involve everyone who reads these threads???? |
Bronte wrote:Posted By: Syren123
Date Posted: September 19 2005 at 11:11pm
|
I smell (another) rat.
Or possibly a troll. |
Posted By: gsmilie
Date Posted: September 19 2005 at 11:12pm
|
Ditto!!! |
Posted By: Bronte
Date Posted: September 19 2005 at 11:16pm
|
if you read carefully "gsmilie" you will see that I have nothing to say about product quality or the website itself if you read carefully "gsmilie" you will see that I only am wondering if this has happened to anyone else perhaps my intentions "gsmilie" is that I would like someone to give me a sprig of hope that perhaps the product I ordered would come in eventually and lastly "gsmilie" constructive criticism on the choice of distributor that "amm" uses is by definition "criticism of advice that is useful and intended to help or improve something, often with an offer of possible solutions" (ref. dictionary.com) |
Posted By: amm
Date Posted: September 19 2005 at 11:17pm
|
Blanca,
Let me get this straight. The post office loses your package, I respond to the problem immediately, you purposely choose not to acknowledge you're receiving my mail, I send another order right away and you're angry? I must be getting Punk'd.  ------------- http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair |
Posted By: Bronte
Date Posted: September 19 2005 at 11:23pm
|
I'm only the messenger, the post office has explained to me that "to
expect for mailing", is the same as it hasn't been dropped off to the
post office as of yet. and had I been angry you would have been notified. did I say anything about you not sending another one? did I say anything about the product? did I say anything about you're immediacy regarding the product or any communication problems that I have with you? all the answers to those questions can be answered simply with a "no" perhaps those of you who have made this into a personal/emotional attack should step back and realize that this is business and not an attack on your person |
Posted By: Syren123
Date Posted: September 19 2005 at 11:25pm
At least being punk'd has a happy ending. (((Sigh)))...helpful customers like Bronte make a person wonder if it's even worth it to bust one's a$$ and spend one's money to build a better mousetrap. And whatever you did eventually say, Bronte, was in bold red letters so it didn't appear to be a letter of recommendation. |
Posted By: Aeone
Date Posted: September 20 2005 at 12:03am
|
I've ordered from amm's shrinkie site before - I've had excellent service, and I highly recommend her!
I use the USPS quite a bit, and almost every time I've used their tracking system - (Almost always going to the counter to complete my transactions) - It says the "The U.S. Postal Service was electronically notified ...yada yada" thing. When it does say that, I do not get the full history of my item sent until the day after the package(s) are physically recieved. I can't say if it's because I'm in the middle of Alaska, or what - But I do know that generally the USPS is reliable. ------------- http://darkrealms.genesismuds.com - http://darkrealms.genesismuds.com |
Posted By: ccross6032
Date Posted: September 20 2005 at 12:23am
|
i'm the same aeone - i've gotten at least 3 things from shrinkies.net...i live in east TN and have gotten all in - i kid you not - 2 business days. as a matter of fact i do the email tracking from usps and at least twice i've been sitting at work thinking...wonder when it will ship because the tracking thing says the "notified" yadda yadda. only to come home and it's waiting on my little porch. as a matter of fact the same thing happened today - checked the website and it was "we've been notified" and boom. here comes the mailman. sounds like your complaint is with the usps. |
Posted By: Kalika
Date Posted: September 20 2005 at 1:59am
|
Bronte - Im sorry you'r upset, but realize that sometimes lost packages happen. I've had packages lost in the mail too, as I believe everyone has at one point or another. Almost everyone on these forums has ordered one thing or another from Amm and were extremely satisfied with the quality product, fast shipping, and REMARKABLE customer service. Yes, in a strictly business sense, you were wronged by the post office, you contacted Amm, and she responded the best way she knew how. She didnt HAVE to do that, but she wants as many people as happy as possible. Granted, you can't please everybody. I can understand your frustration, I've had orders take a long time too (not from amm, but from other companies as I order a LOT of items online), but next time take a deep breath, and try to assess the situation in a calm and removed manner. Have YOU ever sent anything and it got delayed and or lost? Shoot, every time I send out a credit card payment I keep my fingers crossed Next time I would recommend insurance. Just my $0.02 |
Posted By: Amanda8Beechwoo
Date Posted: September 20 2005 at 6:40am
|
I do regular business with shrinkies.net and have never ever had a problem, I live in the UK and my package arrives in just 5 days. I have several things shipped in from America from ebonyline and twice they have been stopped by customs. Have I once contacted ebonyline about this and said its their faults, NO I HAVEN'T. This is a friendly and informative board. Its not a board to come on when you've never posted before and vent your frustration or anger towards one of the regular board members. If you have a problem and "its business" as you call it then don't come on this board and moan about it and try and give someone who has done her uptmost to appease you a bad name because it won't work. If you were a customer of mine, I'd tell you to f*** off and not buy anything from me again after doing this, I think its disgusting!!!! ------------- [URL=http://www.hairextensionsbyamanda.co.uk]www.hairextensionsbyamanda.co.uk[/URL] |
Posted By: Nita81
Date Posted: September 20 2005 at 6:48am
She knew what she was doing by posting here instead of working it out w/ Amm offline. Very see-thru indeed ------------- 
|
Posted By: Amanda8Beechwoo
Date Posted: September 20 2005 at 6:54am
|
Exactly x ------------- [URL=http://www.hairextensionsbyamanda.co.uk]www.hairextensionsbyamanda.co.uk[/URL] |
Posted By: niftygirl
Date Posted: September 20 2005 at 8:36am
|
I've ordered from Amm and had excellent delivery. I highly recommend her speedy service to anyone. I have had delayed packages however but once that package leaves the business's hands, it's out of their control. Refilling your order for something that isn't her fault shows her professionalism. You'll get your second order and the first one will magically show up and you'll have two! Give her a break, delayed packages suck but keep the perspective. |
Posted By: LauraR
Date Posted: September 20 2005 at 9:50am
|
whooo go Amanda! Kalika your so calm today Yeah USPS tracking ALWAYS has that expect for delivery crap until it arrives ~ so if it never arrives..... it will always say that. Oh and my packages have always arrived in about 2-3 days from amm and I am in WA, and as far as the emails go, I know that even when you bombard her with them she always responds very timely! |
Posted By: Nita81
Date Posted: September 20 2005 at 10:50am
|
I had asked a question about the human hair she was selling on a Saturday night(9/10/05)and she answered me that Sunday morning!!! -------------
|
Posted By: kalena
Date Posted: September 20 2005 at 2:20pm
|
i just recently purchased from shrinkies.net last week. i had a question so i emailed her and she responded back what seemed like instantaneously. she said she`s ship my package the next day, and sure enough, she must have `cause i received my package in just a couple days from when i ordered. that mishap must have definately been on the usps` side |
Posted By: Kalika
Date Posted: September 20 2005 at 4:06pm
|
I know. I was shocked too. |
Posted By: marie87
Date Posted: September 20 2005 at 4:29pm
| Yep ,great services!! Many orders placed, always arive within 2 days and I'm in MI. |
Posted By: amm
Date Posted: September 20 2005 at 4:58pm
|
Thanks for all the support. I really appreciate it.
Do you think this is the same gal who's running around town in a pair of baboon butt pink tennis shoes with hair dye stains on them? She's got the same *ucked up way of trying to play the blame game. Yes, I suppose it does seem transparant why it was brought here instead of simply answering my mail. According to what she wrote here, she's the "customer" who doesn't have to acknowledge ANY attempts at trying to fix a problem. Which is correct - she doesn't. But who with any common sense of decency ignores email that the issue is immediately being rectified and then comes here being a supreme *itch and makes BBB threats? These are the people we as business owners LOVE to lose as customers. Here's the latest on Miz Thang's order. Track & Confirm Current Status: 9101 1501 3471 1211 8590 02 Your item was delivered at 10:33 am on September 20, 2005. Gee, I guess I really did send it and I'm not really part of that wierd group of postage buying people who buys postage labels and then throws them away. And by the way, THAT is the first order I sent on 9/1. I'm certain she won't do the right thing and "return to sender" on the 2nd order. Look forward to Round 2 when our lovely visitor is certain to return for a glowing product report. *** Just for fun, here's the tracking # on her second package. 9101 1288 8230 0274 3216 26 First one to copy the tracking info from the USPS site confirming she's scooped up her freebie package gets 2 free homemade soap bars of Vanilla/Clove and Lavender! (Delivered by the inefficient USPS, natch.) ------------- http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair |
Posted By: Syren123
Date Posted: September 20 2005 at 5:02pm
Noooo....here she is: 
|
Posted By: Gina E
Date Posted: September 20 2005 at 10:00pm
|
OH NO!!!!!!!!!! Actually, I think she's here: *Ah, it's like gettin a battle wound...be reported to the BBB over some bunk |
Posted By: amm
Date Posted: September 20 2005 at 11:50pm
 OK you two. I blew precious chocolate chip cheesecake on
my beautiful Apple monitor and you're to blame. Gina, we shall wear our scars with pride. The guy on the left in the first pic broke a cardinal rule - never wear orange spandex bike shorts after Labor Day. ------------- http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair |
Posted By: Jenny_RR
Date Posted: September 21 2005 at 2:28am
|
Funny how accusations of wrongdoing fly fast and furious, but now that
an apology is in order, the buyer is nowhere to be found.... xoxox |
Posted By: Kalika
Date Posted: September 21 2005 at 4:27am
|
Thats how it always is. 'cides she probably couldnt say "sorry" even if she wanted to, having her foot so far into her mouth its coming out her asshole. (yup, Im back to my old self |
Posted By: Amanda8Beechwoo
Date Posted: September 21 2005 at 5:41am
|
Yeah she's got her nose so far up her own arse if she sneezed she'd blow herself inside out! xx ------------- [URL=http://www.hairextensionsbyamanda.co.uk]www.hairextensionsbyamanda.co.uk[/URL] |
Posted By: Kalika
Date Posted: September 21 2005 at 5:44am
|
|
Posted By: Amanda8Beechwoo
Date Posted: September 21 2005 at 5:47am
|
No at yours he he x ------------- [URL=http://www.hairextensionsbyamanda.co.uk]www.hairextensionsbyamanda.co.uk[/URL] |
Posted By: Syren123
Date Posted: September 21 2005 at 1:17pm
|
I hope this is a lesson to all you lurkers out there thinking about pitching a stink on this board about one of our own. And know this - it carries to the outside world as well, such as eBay.
If you can't stand the competition, don't get in the race. Dirty tricks/trollism is for losers. |
Posted By: Monet001
Date Posted: September 21 2005 at 1:28pm
This thread was crazy but I agree If you cant stand competition....oh well I like shrinkies, their prices/products are the bomb
|
Posted By: leia1979
Date Posted: September 21 2005 at 9:11pm
Hey, do I win? 
Definitely not good to air greivances on this board when you could easily work it out with the seller |
||||||||
Posted By: amm
Date Posted: September 21 2005 at 9:43pm
Absolutely! PM your address & soapy goodness will be on the way! ------------- http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair |
Posted By: Gina E
Date Posted: September 21 2005 at 9:51pm
|
And I'm sure no apology will be given!
|
Posted By: leia1979
Date Posted: September 21 2005 at 10:09pm
|
Woo-hoo! Soapy goodness! The flurry of PMs continues. |
Posted By: Kalika
Date Posted: September 21 2005 at 11:16pm
|
Well, I hope bronte REALLY enjoys her shrinkies. Cause Im sure Amm will never do business with her ever again |
Posted By: Scotchyroo
Date Posted: September 22 2005 at 1:04am
|
Hey Amm, you could always go the... "You are the rudest woman I've ever met....... Saturday and Sunday is not at business day, Moron!" route Like the wig place said to poor fabhairextensions. Why did I think that was so f-ing funny? |
Posted By: niftygirl
Date Posted: September 22 2005 at 12:25pm
|
The joys of doing business!!
|