I just woke up and I'm too lazy to retype everything to help you but I cut and pasted my response to a similar incident.
Also with very curly hair you need to remember that when you cut it it typically will spring up to 2 inches or more when it dries....for example straigtening your hair then cutting it at your eyebrow level would be complete DISASTER as the hair would spring up close to or at the top of your forehead. Did your friend cut your whole head or hair or did she just cut your bangs? It's best to goto a professional stylist and get a good haircut and then go from there. Don't do anything st00pid that is drastic like shave your head because you'll regret that for a long time as hair only grows 1/2" per month. Having damaged hair or overprocessed hair does not effect the new growth of your hair so nothing to worry about there. As for the Split Ender I don't know anyone who's used that thing.
Here's my response to a similar situation....Read on and G'luck
Relaxers are permanent. They break the disulfide bonds in the hair permanently. Disulfide Bonds account for 1/3 of the hair's strength & elasticity. Also let me say that your hair is overprocessed and damaged and that can't be repaired it can only be managed with the use of products. However don't fret as you are in the same boat as many people with damaged hair. It's how you deal with it that will make this dreadful experience easier....Keep reading...and G'luck.
First let me start off by saying relaxers are used for ethnic hair mostly. I've never used a relaxer on caucasian hair. WHY THE F(*& did your friend not base your scalp? That is a MUST when doing any relaxer regardless of how mild it is. That is why you have burns on your scalp. The active ingredient in relaxers is the same thing that is used in dipilatories like Nair and Veet. Also whenever a stylist does a relaxer you NEVER, EVER put it on and come back in 24 minutes. You need to repeatedly check the hair every few minutes to see how quickly it's relaxing. You can easily over process the hair if you don't keep checking it. Also NEUTRALIZING Shampoo should be washed through your hair 4 or 5 times and not just once to make sure you got all the relaxer out of your hair otherwise it could burn the hair right off your scalp.
Why did your friend take a blow dryer & hot comb through your hair afterward? After a relaxer the hair strands are in a weakened state. They should be Deep Conditioned, wrapped and placed under a dryer with moderate heat for 10 minutes. Then rinse the hair, condition it some more then put a leave in conditioner in the hair. The last thing you want to do is blow dry them, brush it and take a hot comb thru it. YIKES!
I am going to recommend using the salon locator on this page http://www.lanza.com/news-pr15.htm - http://www.lanza.com/news-pr15.htm and find a salon in your area that offers that L'ANZA 5 Step Deep Conditioning Treatment. It will cost you about $25 in a salon but it's well worth it. You can't buy or get a better Deep Conditioning treatment. I pimp this stuff because it works wonders for damaged hair.
Please get yourself some shampoo for color treated or permed hair because they are more gentle on the hair strands than regular shampoo. Stay away from any shampoos with Ammonium Laury & Laureth Sulfate in them they are very drying to the hair strands. Two brands that use them are Pantene and Thermasilk...STAY AWAY! Look for shampoos that use Sodium Lauryl & Laureth Sulfate in them. Get some nice Leave-in Conditioner for your hair too...Paul Mitchell has a good leave in conditioner. All you need a dime sized amount...run it thru your hair when it's wet after each shampoo.
DO NOT USE ANY HAIR COLOR, RINSE, SEMI, or DEMI, or PERMANENT COLOR on your hair for a LONG TIME if you want to keep your hair. You need to get that hair into a good conditioned state before any other chemical service.
You also need to keep conditioning your hair daily for the week after a relaxer to prevent it from drying out.
I'd also suggest some L'ANZA Magic Bullet 4.2oz Spray Bottle it's about $12.95 and it calms the cuticle layer of the hair strands and helps them relax back onto the hair strand so it's not so snarly. It's a great little spray to help maintain your hair's condition after going thru the 5 Step L'ANZA process.
I have seen total hair disasters from people not knowing what they are doing with relaxers and from the sounds of it your friend needs to know a little more too.
G'luck with the hair repair.
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