Loreal Color Expert- OH GOD
Printed From: HairBoutique.com
Category: Hair Talk
Forum Name: Hair Color
Forum Description: The tricks and tribulations of changing your hair color
URL: https://talk.hairboutique.com/forum_posts.asp?TID=39981
Printed Date: November 23 2025 at 1:32am
Topic: Loreal Color Expert- OH GOD
Posted By: polydactylcat
Subject: Loreal Color Expert- OH GOD
Date Posted: February 10 2006 at 6:00am
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Hi there, I first must say I have serious image issues and am worried with my apperance- I have very low self esteem. I have body dysmorphic disorder and obsessinve compulsive disorder. Yesterday I got the idea to go back to my natural haircolor, and then I was going to stop coloring it forever. I was going to stop wearing makeup, too. Several months ago I used this base color then add hight lights thing called loreal color expert. It was in a red color- I liked the way it was, but red wasnt for me, so Ive been growing it out and occasionally doing temp colors. Ive got to the point where there is a few inches of regrowth, and I thought it would be a good idea to do a permanant color, to get the ends to math my natural roots. So off I went to the store and got another box of loreal color expert- this time I got it in my own natural color- which is medium golden brown. The woman on the box had the same color eyes as me- grey, and the same coloring- cool and sorta pinky.I really thought this would match up the ends to the roots. I was a bit weary of the golden in the color- but the sample on the box actually looked ashy. There wasnt a hint of red in it at all. What I ended up with was the reddest hair I have had in my life. OH GOD what am I going to do now. Ive got red hair and it is bright orange in places. It is very dry. It looks terrible with my skin tone, eye color and doesnt match my eyebrows.It is the most unatural color you can imagine.The hotline were no help- they told me to wait for weeks and try another color- as if I want their pruducts again. I have thought about going to get a purple shampoo and see if that helps- but is there anything I can do to get back to my natural color- medium brownish? How long do I need to wait before recoloring?  What is likely to happen to my hair if I got out and color it now- I mean I was thinking of doing a color remover then trying again. I once lost all my hair because of coloring disaster so I dont want that to happen again, but I cant afford a professional. I am so upset. All I wanted to do was go back to my natural color, and then I thought I can finally stop obsessing about my appearance- just go back to what God gave me and leave it all alone. If anyone can offer any help at all I would really be greateful. I live in the UK. Angie |
Replies:
Posted By: Claude
Date Posted: February 10 2006 at 8:40am
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Goto a professional salon that does corrective color work and have it fixed. It will cost you big $$$$ $125 US Dollars to get it fixed but a professional can fix it in one application. If you try to do this at home and keep doing different colors your hair could begin to break off at or near the scalp. Best to have someone who knows what they are doing fix your haircolor. G'luck |
Posted By: polydactylcat
Date Posted: February 10 2006 at 9:21am
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Hi, Thanks for your reply. I live in England uinfortunalty. I have called the beauty school near me and they can do a color correction for me- done by students- but they are out for break and i cant make an appointment for 2 weeks. I have got some shampoo- do you think it will help- its deep purple- it claims to tone down brassiness. You leave it on for five minuted then rinse out. I think it is for elderly folk but I can give it a try. I have had my hair break off at the scalp once before and I have decided not to try and do it myself. I dont want to make it worse. |
Posted By: katay
Date Posted: February 10 2006 at 10:27am
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Although I haven't had the color problems you have, I will keep you in prayer that all works out for you. Especially since you have ocd, I worry about you, that can really be stressful,...God Bless you, Love, Katie ;) ------------- God Bless,... Katie |
Hang in there!Posted By: polydactylcat
Date Posted: February 10 2006 at 10:33am
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Katie Thank you for your reply. I am a christian, and so it really means alot to me. Angie |
Posted By: aubergine
Date Posted: February 10 2006 at 11:45am
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Hi, I'm also from England. There's not much here in the way of
good professional hair products unfortunately, because all the salons
pinch them first! Better to go and see them I think, $125 is
around £70-£80, but I personally think that's way too much to pay for
hair. Not all salons will make you pay that, small local salons
won't be as expensive, but somewhere like Toni & Guy may. In the meantime you should treat your hair to lots of intensive conditioning and care. Sunsilk make a lovely intensive conditioning treatment for coloured hair and it's pretty cheap from Boots/Superdrug in a little tub. When your hair is in better shape and if you really can't afford the salon (like moi), you can do a colour removal with either Goldwell System Colour Remover or Colorfix. We can't get either here, but I do know that on Ebay theres a lady who sells the Goldwell one all the time, it's about £12 including postage. This is gentle and will not damage your hair as much as bleach. You may dye your hair again soon after. Your hair after stripping will be close to your natural medium golden brown, but it will have a bit of brassiness in it - don't fret though, it always happens. What you need to do then is find an ash brown dye instead (perhaps semi-permanent), this will counter the brassiness, and hopefully you will be left with a nice natural looking brown colour. ALWAYS DO A STRAND TEST before stripping and dying. You need to do this because your hair may be left porous, and you need to know exactly how to time the leave it on without it going way too dark. I wish you good luck, and don't worry, there's always a solution. Louise |
Posted By: Ayumiko
Date Posted: February 10 2006 at 10:44pm
| I know exactly which dye you are talking about! I bought it too a few months back. It looks like a nice cooler toned brown but no, it comes out the reddest brown you've ever seen and the highlights come out orange. Fortunately it seemed to fade pretty quickly for me but boy was it a shock to dye my hair brown only to come out with orange. |
Posted By: polydactylcat
Date Posted: February 12 2006 at 11:15am
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Hi Aubergine, Where bouts in England do you live? Thanks for all the good advice. I have been using some purple shampoo and its helping a bit- its pretty harsh, and when I rinse it out I notice an ugly brown film going with it- I think this is some of the loreal stripping out. I surely cannot affordt to spend even £20 on my hair, thats why I took the risk and did it myself. What you are describing, I may try to go to the local beauty school and ask how much they will charge for a correction. However I am a litte weary of letting then do it as they arent professionals yet are they....My only opther choices are do it myself- and looked what happened, lol. Or leave it to grow out- start over again like last time. Never again. I have written to Loreal (email) and they still have not replied. Im not surprised. I am really concerned that another person has had the same experience. Surely this stuff should be taken off the shelves. Also it cant be good for your hair to dye it all and then highlight it every time you get roots??? Thats what they said to do. |
Posted By: aubergine
Date Posted: February 12 2006 at 1:16pm
I'm in the north west, just near Manchester. Where are you? |
polydactylcat wrote:Posted By: polydactylcat
Date Posted: February 13 2006 at 2:15am
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Luton! |
Posted By: lyricalmoon
Date Posted: February 14 2006 at 10:22am
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I had a similar problem. I used color experte irridescent brown and it turned my hair orange. So, I called l'oreal. They told me what to do to fix it (use preference natural brown) And sent me $20 worth of gift certificates. The fix didn't fix it but it helped. Did I mention the gift certificates? You might try calling. :) |
Posted By: Straykitty
Date Posted: February 23 2006 at 2:49pm
| I was wondering what you said about losing all your hair in a coloring disaster. I colored mine 5 months ago, the minute I started to rinse the color out it started falling out in handfuls. I used Wella demi color. I had always used a semi permanent Natural Instincts by Clairol or the Color Spa and never any problems. It's still falling out but not as much, never had a problem with my hair falling out until the instant I started rinsing out the color. That had been the first time I had colored it in about 4 months, so my hair wasn't over processed (didn't leave it on but 15 minutes instead of 20). Was you using a permanent or semi perm color when you had your hair loss disaster? |
Posted By: lizzy19
Date Posted: February 23 2006 at 4:24pm
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oh god i think i had that same colour experte! its ruined my hair over the past year. it didnt matter how many brown dyes i put on it..the red wouldnt go away, so i dyed it dark brown but it turned out midnight black..my hairs also med golden brown, but at the moment its still dark. if you really want to get rid of it you could always bleach it with 40 vol and dye it with a light brown dye? but you wou;d have to put plenty of conditioning treatments and stuff on it ------------- i dont want no dam signature |
Posted By: polydactylcat
Date Posted: February 24 2006 at 4:25am
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@moon. Yes, I did call and Emailed. They told me on the phone to wait 4 weeks, then go get some more color experte in french eclair and do the dye and highlighting again. Im not that stupid! Even I know you dont dye, then highlight then dye then highlight- I said is that safe to do every 4 weeks? They said it was. NO mention of gift certificates. Or reply to my email. They sent me a letter after the phone call asking me to fill out a questiopnaire and a sample of my hair- probably so they can some how blame me for it- they said in the letter it wasnt neccasarily their fault. @kitty. Well what happened- I just realized it was with Loreal products- I wont use them again. I had Reddish brown colored hair, and I wanted to go Brown. I called the people at Loreal and they told me to go ahead and the red would come out of the hair and brown will be ok ok. It didnt. So I called them again and they said to get a prelightener and then dye it again. So what happened in one day was- permanant dye, pre lightener, permanent dye, hair breaking off at 1/4 inch to the scalp. I called them again and I was yelling at them- they denied ever reccomending a pre lightner, said it wasnt in the training to do so. They said they never would reccomend to do what I did. Then they asked me for a hair sample- I as like I already told you it all fell out! They wanted to send gift certificates- I said Ive got no hair to dye! I then had to shave my head to a very close crop, to even it out as it didnt break off evenly everywhere. I had to grow it all out and start over and it looked terrible. Im not sure why yours went wrong because neither one was henna or metallic? Did you call them and ask? Angie |
Posted By: moffpoff
Date Posted: February 24 2006 at 5:52am
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OH my lord!!! thats just terrible! honey you should soooo sueve does bastards!you should get your money back AND more.....Maby you could write to the local newspapers around, or maby some larger ones? Maby you should invest in a Lacefront wig, they look so natural! theyre a bit expensive yes, but i it looks good:)
*Hugs and loaads of prayers and positive energie*** ------------- 12 Inch Wawa, Installed with Protac, i love hair extensions<3 
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Posted By: polydactylcat
Date Posted: February 24 2006 at 6:51am
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hya that was a past hair disaster, that someone had asked about. the current disaster involves the orange hair,lol. |