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In short! NO! Why does your sister think her hair is damaged? What does she see or feel that makes her believe her hair is damaged if she's never done a chemical service to her hair? If hair is snarly or knotty even after conditioning the hair typically the cuticle layer is raised or damaged and that's when problems such as dryness and tangles begin. That's when the hair looses moisture and breakage often occurs. This can be resolved easily however.
Have a stylist properly evaluate her hair in a salon. I see women day in, day out at the salon come in and they always think their hair is damaged. 99% of the time that's usually not the case.
It could be the shampoo she's using...commercial stuff like Pantene, Thermasilk, Pert, Suave and stuff like that is total junk. You might as well wash your hair with Tide Laundry Detergent! Oh and 2 in 1 shampoo's + conditioner are a waste of money too. Get some good professional products....perhaps a nice moisturizing shampoo and a conditioner and once a week perhaps a nice deep conditioning treatment for your sister's hair. I bet in several weeks time it will look healthier and feel better. Also keep up on trims....typically every 6-10 weeks just to keep it neat looking and healthy.
Most professional color lines are gentle enuff on the hair that as long as the stylist knows what they are doing chemical color services are typically safe. Aftercare is just as important...use shampoos safe for color treated hair and conditioners to put the moisture back into the hair strands that the chemical service removed.
G'luck
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