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I have gone to several different salonist in the past five years the first salonist i had was black i only went to her because my mom went to her and she would use the same relaxer on me and every other client she had regardless of texture or type.She would over book clients wouldnt come in on time. Sometimes you would come in at 1100 am and get out at 4 pm. She would over process the hair and her shampoo girl we suspect was on drugs (seriously) had a horrid attitude. The final straw came when after the salonist got done with the relaxer i started to burn and i ran to the shampoo bowl and told the shampoo girl that i was tingling and she yelled at me "excuse me!? im sorry youre burning but youll have to wait im washing this other persons conditioner out ." so i told my mom thats it im going else where......
The second place i went was the JC PENNYS salon i got excellent service from a girl who happened to be white she didnt make me wait, i didnt get any attitude when i asked her questions about hair care or when i told her my scalp was tingling....but alas she moved .
The person im going to now is black and doesnt make me wait,my hair is healthy but she has a little attitude as well one time i asked her how long my relaxer would take so i could give the person who dropped me off at her salon an estimate on what time they should come back and get me and she said " how ever long it takes" so now im searching once again for some one who doesnt make me wait,keeps my hair healthy and last NO ATTITUDE.
My mom says reasoning about the attitude is because "well thats just negros for ya" but i as a psychology major in college knows that sterotypes are a bad thing to base reasonings on but sometimes i wonder is the sterotype true? The white salonist i went to was nice and i have never heard of horror stories of a salonist with a bad attitude form any of white friends it is only my from my blk friends that i hear about a salonist with a bad attitude. There were blk salonist at JC PENNYS and they seemed nice and no attitude...but my mom said that they only nice because they worked at JC PENNYS and that they knew that if they were least bit mean customers would call the corprate office. Do we as a people not know the meaning of customer service or is it just that where i live happens to be where all the salonist with bad attitudes live?
B4 anyone gets mad again I dont think that ALL black salonist have bad attitudes im sure there are just as many white salonist with bad attitudes ....i just want some feedback here
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