Hi Jess, how are you!
Don't worry girl, the only silly question is the one you don't ask
Ok, so for your first question, if you are using a flat iron, it is best to use a leave in heat protectant. I use Redken Heat Glide, and I love it. Not only does protect your hair, but it makes it super soft and shiny. And the iron just glides through your hair. Of course it helps if you have a good quaility iron and not one of those $20-40 ones. It lasts forever as you only need a little bit. If your hair is short, 1/2 a pump is more than enough( of course hair is different, and you might need more). Always apply to the hair at the bottom first. The stuff is awesome.
For your second question: You might be using the flat iron at too high a setting for your frontal hair line. The hair in this area is the most delicate. Exesive use of heat on this area can lead to hair reduction. Use a lower setting and don't go as close to the hairline. Pulling hair back too tight can also lead to traction alopecia (hair loss). Organic Rosemary Oil is what they use in the islands to remedy this problem. I've never tried it, but people there swear by it. Also, Amla oil is supposed to be very good. I recently started using it, and I must say my hair is very soft and shiny. However the stuff smells like cat piss LOL.
Biotin, is a great vitamin to take, not only for hair but for nails as well. Taking it will make your hair stronger and healthier. It might slightly (and I mean very slightly) increase hair growth, but it will be nowhere near an inch. Hair growth is genetic. However poor nutrition, stress etc can affect it. So taking the vitamin can only help.
Good luck and great hair.
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