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DO NOT EVER BUY FROM INTERNATIONAL WIG

Printed From: HairBoutique.com
Category: Hair Extension Topics
Forum Name: Hair Extensions
Forum Description: Hair Extensions can be the quick fix for short hair.
URL: https://talk.hairboutique.com/forum_posts.asp?TID=52657
Printed Date: February 04 2026 at 9:47am


Topic: DO NOT EVER BUY FROM INTERNATIONAL WIG
Posted By: Shebastacey
Subject: DO NOT EVER BUY FROM INTERNATIONAL WIG
Date Posted: May 05 2007 at 9:27pm

I'm new to this and have come over from Black Hair Media. The message below is quite real and I'm not trying throw dirt on a vendor for the heck of it. I just want my fellow weave, wig, and fall wearers to beware of a very rude and potentially dangerous vendor. Please spread the word wherever you can.

I ordered some hair and weave supplies from this company. This time it was my second order and the manager of this company said I could not read or do math, and the finale was this person, this so-called customer service manager called me a stupid b!tch.

 
What's so outrageous is he or she, (honestly, I think this person is a he, probably from a male-dominated country who feel women are inferior) put all of this in email and apparently has 7 other complaints. He has verbally abused others calling them stupid, b!tches, whores, and even threatened another customer with physical harm buy suggesting he would come to her house as he had her personal information.
 
It was my own mistake for ordering from a company without a physical address or direct telephone number so I will except responsibility for my own folly.
 
He's also comes after salons that have made complaints about him, so if you are salon or third party vendor, I would stay clear of this company. Just google "internation wig complaint" and you can read the horror stories that come up. I'm usually more vendor/research savvy, but in my excitement and love of weave hair, I clearly lost my head. Pun intended. LOL.
 
My bank has already reversed the credit card charge so I'm not worried about getting my money back. It just really irritates me that so many companies get away with poor customer service and abuse. For those of you who post on other hair boards please pass this information along.
 
When I get to work on Monday, I'm going to pull all the physical corporate information on this company through our investigators and I will post what I get in case any of you have had difficulty with this company.
 
Take care, ladies. I'm trying to keep my sense of humor about all of this and chalk this up to a lesson learn. It's just so frustrating that companies from everything to hair vendors, pet food, and telephones can get away with such gosh-awful customer service tactics.
 
http://www.internationalwig.com/ - http://www.internationalwig.com/
International WigŪ
PO Box 1456
Carlsbad, CA 92018
USA
Phone 800-344-4999
customerservice@internationalwig.com


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Shebastacey



Replies:
Posted By: valentine319
Date Posted: May 06 2007 at 1:57am
All the board people appreciate your feedback.  I had contemplated ordering some items and thanks for the 411 to avoid them.


Posted By: nursie
Date Posted: May 06 2007 at 4:57am
thanks, so all the exchanges were via email from one person there?

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lotta talkin 'bout hair n other stuff: http://www.diyextensions.net/


Posted By: nursie
Date Posted: May 06 2007 at 5:18am
wow you werent kidding about all the complaints on the internet about them! this is a good reminder to me to do my research before handing over my business shebastacey!

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lotta talkin 'bout hair n other stuff: http://www.diyextensions.net/


Posted By: frenchie1
Date Posted: May 06 2007 at 7:34am
Thanks Shebastacey,
You know, I think I remember something weird with this company too, I can't remember exactly what, probably a discouraging email from them, I don't know, but I have never wanted to make business w/ them. You know their prices aren't so good either.
So sorry for you that you heard bad words like that, it always is a shock when strangers talk to you like thatConfused


Posted By: Shebastacey
Date Posted: May 06 2007 at 10:38am
Hi Everyone. Hi Nursie. All the exchanges were over email. They are so brazen and clearly they feel very comfortable putting their insults in writing. I faxed everything over to the BBB in San Diego. I don't know if it will help and I probably don't have much recourse as I live in NYC. But I chalk it up to a lesson learned. If I get anymore details about this company I will be sure to post it. Thanks for all your support.

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Shebastacey


Posted By: asinnamon
Date Posted: May 06 2007 at 5:57pm
I have to say I'm shocked!  I have ordered from them many times and besides the insane shipping time, I have been very happy with my purchases.  I did notice that they have started to carry other stuff recently, like telescopes, etc....Kinda random for a hair & wig place.  Thanks for the heads up!!

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Posted By: amm
Date Posted: May 06 2007 at 7:05pm
Some time ago the owner of this company was kicked from this board for harassment. FYI.




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http://shrinkies.net - Extension Supplies & Virgin Brazilian Hair


Posted By: Poose
Date Posted: May 07 2007 at 10:07am
Have you reported this to the BBB?

https://odr.bbb.org/odrweb/public/GetStarted.aspx - https://odr.bbb.org/odrweb/public/GetStarted.aspx


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^..^


Posted By: malibu
Date Posted: May 07 2007 at 12:49pm
That's horrible Shebastacey. I can't believe how crazy that is!! Thanks for the heads up!

I'm from NYC and I live in L.A. now. Have you ever gone to the EP location in Manhattan? I've never been there but I was wondering how it was.


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Posted By: TanglesRC
Date Posted: May 07 2007 at 8:57pm
malibu where in nyc are u from, i am origionally from Bklyn- cept i moved out here when i was 19- a million years ago... still a new yorker at heart, man i miss it and the food yummmmmmmm

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Bringing beauty, one head at a time...


Posted By: malibu
Date Posted: May 07 2007 at 10:30pm
Tangles, I'm from Brooklyn too! Yes, the food (all food) is so much better there, hands down.

What part of Brooklyn are you from? I lived in Bay Ridge (off the N&R), and Bedford-Stuyvesant (off the G train). I moved here six years ago for work (I knew no one) I've never felt so alone in my entire life. It was quite interesting. But things change and you meet people. I met my husband here!

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Posted By: TanglesRC
Date Posted: May 07 2007 at 10:52pm
i am from Flatbush- graduated Tilden High 19 a hemmm 75!!!
yeah i met my man here 27 yers ago!
gosh we should get together! i know of some ny food places around here!
s


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Bringing beauty, one head at a time...


Posted By: malibu
Date Posted: May 08 2007 at 12:34am
Originally posted by TanglesRC TanglesRC wrote:

gosh we should get together! i know of some ny food places around here!
s


Do you? I gave up on "New York" restaurants here because it's like, what??? They call their restaurant "NY" style because they put some subway signs on the wall and the owners act like a__holes....ie: Albano's in West Hollywood. It makes me depressed.


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Posted By: frenchie1
Date Posted: May 08 2007 at 10:45am
I live in Brooklyn too! Wink (Park Slope)


Posted By: TanglesRC
Date Posted: May 08 2007 at 12:02pm
frenchie are u still in brooklyn? i left there 30 years ago! still love it though
malibu- there is a great pizza place in uplan- san biagios. a real nyc pizza place! there is also a jewish deli but in palm srpings- manhattan in the dessert. sooo yummy!


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Bringing beauty, one head at a time...


Posted By: malibu
Date Posted: May 08 2007 at 12:09pm
Shoot, I was just in Palm Springs. Do you know the name of the place? I'll check it out next time! (I hope it's better than Jerry's....)

Frenchie, I envy you! I love Park Slope. Is Fuji San (sushi) still there?


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Posted By: TanglesRC
Date Posted: May 08 2007 at 6:43pm
malibu- its called
manhattan in the desert
 


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Bringing beauty, one head at a time...


Posted By: malibu
Date Posted: May 08 2007 at 10:22pm
OH! Thanks!

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