How can you tell if a client has metallic salts in their hair. I did a new clients hair today, her hair was a dark brown all over colour, she wanted her roots re done with the dark brown and copper blonde hi lights.
I applied the hi lights a after 5/10 mins her hair started to steam, of course I rushed her over to the sink and washed the bleach off, but some of her hair was damaged. I knew that the only thing that causes this reaction is metallic salt, but through her consultation and checking her hair, I didn't have any indication that metallic salt were present, her hair felt fine, and no green tinge or anything, so how can you tell, if metallic salts are present?
Needless to say my client was not happy, but she had previously applied 2 boxes of drug store colours, and I reassured her none of our product contain metallic salts, as we use pro colours only.
I am pleased to say I managed to fix her hair, but I had to colour over it again with level 4 dark brown, as it was all I could do, and told her not to apply bleach to her hair until she had a good few cuts.
I have never experienced this, and never want to again, talk about stress.
So how to identify metallic salts, can anyone advise please.
Karen x
ps i know by doing a strand test, if you have suspision of metallic salts.
------------- karen sanderson
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