Advice about problem client

Hi there guys.  I did a client a couple of weeks ago.  She had 14inch bohyme tipped with keratin and then shrinkies.  She phoned me up last week saying that some had come out.  I told her to pop back and I'd put them in, I assumed that they were just coming out the usual way.  When she came I realised her hair was coming out with them and I told her this and to be very careful.  Because her hair was blonde I had made tiny strands and made sure I put plenty of her hair in them as well.  Anyway she has phoned me up and says they are coming out loads with her hair in them and she's distraught, not because her hair is coming out with them LOL but the fact that she can't have hair extensions.  She wants me to suggest something else that she can have so she can have long hair.  Do you think a micro-ring weft would be better for her or can you suggest something else xx

She's very cool.  She doesn't seem to be bothered about her hair ripping out, just the fact that she can't have single strand extensions LOL, do you think a micro-ring weft would be less harmful? x

Well I've suggested clips ins to her and she's insisted on having micro-ring weft extensions so I'm just going to try those but I've warned her.  I can't believe it, doesn't she care that she may end up bald LOL x

Gosh is this what could start hapopening to me??

There was a previous thread about how my hair was being pulled from the root with white bulbs on the end!..

oh nnooo synth is much heavier then human hair :)

Amanda8Beechwoo wrote: Well I've suggested clips ins to her and she's insisted on having micro-ring weft extensions so I'm just going to try those but I've warned her.  I can't believe it, doesn't she care that she may end up bald LOL x

Proceed with caution!!!!! She may "think" she knows what she wants...but she'll be cryin wolfe if it happens!

You don't want to compramise your reputation on the possibility of what may go wrong here. She most definately won't be telling all her friends (possibly attorney) "Oh yes, Amanda fully explained the possibility I may go bald and I fully agreed an understood this risk." Have this client sign a WAIVER!!!!!!!!!!

I agree with Gina, watch out!! And, my experience with sewn in wefts is that they are really heavy, which, in turn, would make her problem worse. It just seems like any weight on her natural hair just pulls it out. I don't think I would do any. Unless you just put a little in for extra volume, no lenght. And, spaces between, with a good amount of her hair in the shrinkie, but not too tight to her scalp. That's all I can think of!!!

Oh no you were all right guys.  I did her a extentube-weft on Saturday and she text me last night to say it was all dropping out and what could she do.  I text her back and said that I didn't think there was anything she could do and that I didn't think she was suitable for extensions at all and this is the reply I got this morning

"I don't want to be funny with you but I think I would like some money back, its a lot to pay for a month when I thought it would last three months.  If I went to a shop I would want all of it back cus they did it, please don't think I am being funny with you, I am not, but you can understand my point of view, they were for my birthday present and I think I should have half of the money back please, sorry but my hair is a mess and I need to get something sorted"

What would you do?  Do I give her her money back.  I bought two 4oz packs of bohyme, spent four hours tipping it, plus the keratin to tip it with, shrinkies, a full pack of extentubes for the weft and spent in total 7 hours doing it.

Advice would be appreciated guys xx

I charged her $455

Hair = $145

Shrinkies = $11

Extentubes =$15

Glue = $2

Total = $173

Four hours to tip it, four hours to install it and 2 hours to install the extentube-weft, not sure how I work this bit out, help xxx

 

That's leaves nothing then does it?