Banishing Bad Hair Days since 1997!™
Articles
Blogs
Celebs
Hair Loss
HairTalk®
Ask Karen™
Gallery
Glossary
  New Posts New Posts RSS Feed - WARNING SUPERHAIRFACTORY.COM
  FAQ FAQ  Forum Search   Register Register  Login Login

WARNING SUPERHAIRFACTORY.COM
 Post Reply Post Reply Page  12>
Author
  Topic Search Topic Search  Topic Options Topic Options
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Topic: WARNING SUPERHAIRFACTORY.COM
    Posted: January 20 2005 at 3:46am
Here here!!!!!
Back to Top
cat_goddess View Drop Down
Junior Member
Junior Member
Avatar

Joined: January 11 2005
Location: San Francisco
Status: Offline
Points: 140 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cat_goddess Quote  Post ReplyReply Direct Link To This Post Posted: January 19 2005 at 11:34am
If Kristin stars selling wholesale - I'm buying from you baby!!!!

That would be so wonderful - then we would all have a supplier we know we could trust.
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 19 2005 at 3:47am
Thanks everybody, I'll keep you posted of my progress xx
Back to Top
EmmaSkye View Drop Down
Junior Member
Junior Member
Avatar

Joined: December 30 2004
Status: Offline
Points: 481 		Post Options Post Options   Thanks (0) Thanks(0)   Quote EmmaSkye Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 5:06pm
Yikes, I am definetely deleting them off my list of potential hair suppliers.

And I still think we all should bombard them with emails.
SHE human hair blend, 18", #4 with Supertape.
Back to Top
kirsty1888maclennan View Drop Down
Newbie
Newbie
Avatar

Joined: January 18 2005
Location: scotland
Status: Offline
Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kirsty1888maclennan Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 11:38am
sorry i didnt see that you alredy filed a complaint. and i forgot to say that i called s. factory and spoke to a reallly rude mancalled joe also !!!!!!!!!!!! who just told me he didnt know anyhting about my order.
i think they are totally usless. they dont reply to emails either.. i sent about 20 before i filed a paypal complaint and they ignored them all they jsut dont seem to care they must hav lods of unhappy customers
Back to Top
kirsty1888maclennan View Drop Down
Newbie
Newbie
Avatar

Joined: January 18 2005
Location: scotland
Status: Offline
Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kirsty1888maclennan Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 11:19am
hi the exact same thing happend to me with them. just file a buyer complaint, i did that and pay pal got my money back. they charge ridic amounts for postage to uk. its so much better to buy from ebonyline which is what i did and i got my hair in super fast time, and the postage was way cheaper. hope it works out
Back to Top
Jenny_RR View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 26 2004
Status: Offline
Points: 3100 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jenny_RR Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 11:12am
Amanda,

Here's the post I was telling you about:
http://p080.ezboard.com/fhair18356frm2.showMessage?topicID=858.topic

:)
www.beautyaddictmag.com
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 8:35am
Yeah it takes the p***, I'm always selling stuff on ebay so I just save the money I've made to buy more stuff, so they're making interest on my money all the time xxx
Back to Top
sherrie215 View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 21 2004
Status: Offline
Points: 4424 		Post Options Post Options   Thanks (0) Thanks(0)   Quote sherrie215 Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 7:54am
That is a bummer.... This really upsets me because I think paypal should take more action. Paypal is big business and if people start feeling insecure about using them there are gonna lose alot of business. I think they need to wake up!
www.hairextensions101.com
www.mybeautyaddiction.com
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 7:42am
If only it was that simple. I had acrued some money in my paypal account from selling some goods on ebay, so I sent it straight from there, so it went instantly and didn't come from my bank - bummer!!!
Back to Top
sherrie215 View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 21 2004
Status: Offline
Points: 4424 		Post Options Post Options   Thanks (0) Thanks(0)   Quote sherrie215 Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 6:13am
Amamda, I had a simialr problem when I purchased something from an individual off ebay. My credit card company refunded my money and then when after the person. Paypal was no help to me either! Id check with your CC company or your bank if you used either of those sources to pay. They may more willing to help you.
www.hairextensions101.com
www.mybeautyaddiction.com
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 6:06am
Thanks for your support Jenny it is much appreciate, I'll keep everyone posted about what happens with paypal xx
Back to Top
Jenny_RR View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 26 2004
Status: Offline
Points: 3100 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jenny_RR Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 5:59am
Well, let's hope Paypal can do something for you.

In the meantime, perhaps you should post on Quinn's too and contact the other customer who was having problems with them.

I'm removing them from the Links thread and will write an email to the owner today or tomorrow.

:)
www.beautyaddictmag.com
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 4:54am
Oh forgot to say, Kristen hurry and get your license, got those streaks of dark pink and brown and put them in my client last night and they are fantastic 20 out of 10 chick, I wouldn't hesitate to order all my hair from if you got a license xxx
Back to Top
Amanda8beech View Drop Down
Member
Member
Avatar

Joined: December 23 2004
Status: Offline
Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Amanda8beech Quote  Post ReplyReply Direct Link To This Post Posted: January 18 2005 at 4:52am
Hi there, everyone, thanks so much for your support.

Jenny - No it isn't me posting that very strikingly similar complaint on the quinnsters board, I'm not actually a member of that. I would appreciate any help that you could give me.

I can't believe that I have been treated like this. The man Jo was really rude, I couldn't believe he just put the phone down on me. Since 29th December when I cancelled my order from them I have ordered all my hair from ebonyline. They are so helpful and they've even given me a personal shipping discount because I live in England. Sounds like superhairfactory are doing this to all their English customers. Sounds like they take their money then say they need extra money which is just too much so they know the English customers will then cancel their order and then they just keep their money. I sent them a nasty e-mail yesterday saying that if I they didn't reply to my e-mail then I'd post what they had did to me on the extensions forum that I went on and they still ignored me.

I filed a complaint with paypal straight away and they investigated it and they just ignored paypal so paypal tried to take the money out of their paypal account for me but there were insufficient funds in their account so they're obviously not stupid. Paypal is still investigating it for me though, but I don't hold up much hope
Back to Top
RoseRose View Drop Down
Junior Member
Junior Member
Avatar

Joined: January 02 2005
Status: Offline
Points: 370 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RoseRose Quote  Post ReplyReply Direct Link To This Post Posted: January 17 2005 at 10:28pm
Egads, I just placed an order on Friday. I did end up calling because the connection wasnt secure and the price for shipping was outrageous. Buyer beware!
Back to Top
Kimbearly View Drop Down
Member
Member
Avatar

Joined: December 26 2004
Status: Offline
Points: 648 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kimbearly Quote  Post ReplyReply Direct Link To This Post Posted: January 17 2005 at 10:10pm
This really stinks. I hope PayPal can help you. Please keep us updated.
Back to Top
EmmaSkye View Drop Down
Junior Member
Junior Member
Avatar

Joined: December 30 2004
Status: Offline
Points: 481 		Post Options Post Options   Thanks (0) Thanks(0)   Quote EmmaSkye Quote  Post ReplyReply Direct Link To This Post Posted: January 17 2005 at 2:03pm
LOl Jenny, great minds....

Ive only ordered LG from them. They had trouble with their shopping cart. It told them I had placed an order but didnt tell them what I had ordered so I had to copy and paste my paypal receipt and email it to them. I got my order fairly quickly but IMO it was over priced and the shipping was outrageous. I paid almost $20 for a 1oz bottle of liquid gold and the remover.
SHE human hair blend, 18", #4 with Supertape.
Back to Top
Jenny_RR View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 26 2004
Status: Offline
Points: 3100 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jenny_RR Quote  Post ReplyReply Direct Link To This Post Posted: January 17 2005 at 1:53pm
That's so funny...obviously Emma and I were thinking the exact same thing here! :)
www.beautyaddictmag.com
Back to Top
Jenny_RR View Drop Down
Super Elite Member
Super Elite Member
Avatar

Joined: December 26 2004
Status: Offline
Points: 3100 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jenny_RR Quote  Post ReplyReply Direct Link To This Post Posted: January 17 2005 at 1:52pm
Amanda,

If you think it would help, I'd be happy to write a letter or something as a member of this board and as a customer of Superhairfactory.com. I can't imagine the company wants everyone on Hair Talk and Quinn's knowing that they're refusing to refund you.

Anyway, let us know what you decide. I'd be happy to help in any way I can. If this situation is not fixed, I will certainly remove them as a reputable seller from the Extensions 101 Links thread.

:)
www.beautyaddictmag.com
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down