OH my lord!!! thats just terrible! honey you should soooo sueve does bastards!you should get your money back AND more.....Maby you could write to the local newspapers around, or maby some larger ones? Maby you should invest in a Lacefront wig, they look so natural! theyre a bit expensive yes, but i it looks good:)
*Hugs and loaads of prayers and positive energie***
12 Inch Wawa, Installed with Protac, i love hair extensions<3
polydactylcat
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Joined: February 02 2006
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@moon.
Yes, I did call and Emailed. They told me on the phone to wait 4 weeks,
then go get some more color experte in french eclair and do the dye and
highlighting again. Im not that stupid! Even I know you dont dye, then
highlight then dye then highlight- I said is that safe to do every 4
weeks? They said it was. NO mention of gift certificates. Or reply to
my email. They sent me a letter after the phone call asking me to fill
out a questiopnaire and a sample of my hair- probably so they can some
how blame me for it- they said in the letter it wasnt neccasarily their
fault.
@kitty. Well what happened- I just realized it was with Loreal
products- I wont use them again. I had Reddish brown colored hair, and
I wanted to go Brown. I called the people at Loreal and they told me to
go ahead and the red would come out of the hair and brown will be ok ok.
It didnt.
So I called them again and they said to get a prelightener and
then dye it again. So what happened in one day was- permanant dye, pre
lightener, permanent dye, hair breaking off at 1/4 inch to the scalp.
I called them again and I was yelling at them- they denied ever
reccomending a pre lightner, said it wasnt in the training to do so.
They said they never would reccomend to do what I did. Then they asked
me for a hair sample- I as like I already told you it all fell out!
They wanted to send gift certificates- I said Ive got no hair to dye!
I then had to shave my head to a very close crop, to even it out as it
didnt break off evenly everywhere. I had to grow it all out and start
over and it looked terrible.
Im not sure why yours went wrong because neither one was henna or metallic? Did you call them and ask?
oh god i think i had that same colour experte! its ruined my hair over the past year. it didnt matter how many brown dyes i put on it..the red wouldnt go away, so i dyed it dark brown but it turned out midnight black..my hairs also med golden brown, but at the moment its still dark. if you really want to get rid of it you could always bleach it with 40 vol and dye it with a light brown dye? but you wou;d have to put plenty of conditioning treatments and stuff on it
i dont want no dam signature
Straykitty
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Joined: February 22 2006
Location: United States
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I was wondering what you said about losing all your hair in a coloring disaster. I colored mine 5 months ago, the minute I started to rinse the color out it started falling out in handfuls. I used Wella demi color. I had always used a semi permanent Natural Instincts by Clairol or the Color Spa and never any problems. It's still falling out but not as much, never had a problem with my hair falling out until the instant I started rinsing out the color. That had been the first time I had colored it in about 4 months, so my hair wasn't over processed (didn't leave it on but 15 minutes instead of 20). Was you using a permanent or semi perm color when you had your hair loss disaster?
lyricalmoon
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I had a similar problem. I used color experte irridescent brown and it turned my hair orange. So, I called l'oreal. They told me what to do to fix it (use preference natural brown) And sent me $20 worth of gift certificates.
The fix didn't fix it but it helped. Did I mention the gift certificates? You might try calling. :)
polydactylcat
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Thanks for all the good advice. I have been using some purple shampoo
and its helping a bit- its pretty harsh, and when I rinse it out I
notice an ugly brown film going with it- I think this is some of the
loreal stripping out. I surely cannot affordt to spend even £20 on my
hair, thats why I took the risk and did it myself. What you are
describing, I may try to go to the local beauty school and ask how much
they will charge for a correction. However I am a litte weary of
letting then do it as they arent professionals yet are they....My only
opther choices are do it myself- and looked what happened, lol. Or
leave it to grow out- start over again like last time.
Never again.
I have written to Loreal (email) and they still have not replied. Im
not surprised. I am really concerned that another person has had the
same experience. Surely this stuff should be taken off the shelves.
Also it cant be good for your hair to dye it all and then highlight it
every time you get roots??? Thats what they said to do.
Ayumiko
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I know exactly which dye you are talking about! I bought it too a few months back. It looks like a nice cooler toned brown but no, it comes out the reddest brown you've ever seen and the highlights come out orange. Fortunately it seemed to fade pretty quickly for me but boy was it a shock to dye my hair brown only to come out with orange.
Hi, I'm also from England. There's not much here in the way of
good professional hair products unfortunately, because all the salons
pinch them first! Better to go and see them I think, $125 is
around £70-£80, but I personally think that's way too much to pay for
hair. Not all salons will make you pay that, small local salons
won't be as expensive, but somewhere like Toni & Guy may.
In the meantime you should treat your hair to lots of intensive
conditioning and care. Sunsilk make a lovely intensive
conditioning treatment for coloured hair and it's pretty cheap from
Boots/Superdrug in a little tub.
When your hair is in better shape and if you really can't afford
the salon (like moi), you can do a colour removal with either Goldwell
System Colour Remover or Colorfix. We can't get either here, but
I do know that on Ebay theres a lady who sells the Goldwell one all the
time, it's about £12 including postage. This is gentle and will
not damage your hair as much as bleach.
You may dye your hair again soon after. Your hair after stripping
will be close to your natural medium golden brown, but it will have a
bit of brassiness in it - don't fret though, it always happens.
What you need to do then is find an ash brown dye instead (perhaps
semi-permanent), this will counter the brassiness, and hopefully you
will be left with a nice natural looking brown colour. ALWAYS DO
A STRAND TEST before stripping and dying. You need to do this
because your hair may be left porous, and you need to know exactly how
to time the leave it on without it going way too dark.
I wish you good luck, and don't worry, there's always a solution.
Louise
Edited by aubergine
polydactylcat
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Hi,
Thanks for your reply.
I live in England uinfortunalty.
I have called the beauty school near me and they can do a color
correction for me- done by students- but they are out for break and i
cant make an appointment for 2 weeks.
I have got some shampoo- do you think it will help- its deep purple- it
claims to tone down brassiness. You leave it on for five minuted then
rinse out. I think it is for elderly folk but I can give it a try.
I have had my hair break off at the scalp once before and I have
decided not to try and do it myself. I dont want to make it worse.
Claude
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Goto a professional salon that does corrective color work and have it fixed. It will cost you big $$$$ $125 US Dollars to get it fixed but a professional can fix it in one application. If you try to do this at home and keep doing different colors your hair could begin to break off at or near the scalp. Best to have someone who knows what they are doing fix your haircolor.
G'luck
polydactylcat
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I first must say I have serious image issues and am worried with my
apperance- I have very low self esteem. I have body dysmorphic
disorder and obsessinve compulsive disorder. Yesterday I got the idea
to go back to my natural haircolor, and then I was going to stop
coloring it forever. I was going to stop wearing makeup, too.
Several months ago I used this base color then add hight lights thing
called loreal color expert. It was in a red color- I liked the way it
was, but red wasnt for me, so Ive been growing it out and occasionally
doing temp colors. Ive got to the point where there is a few inches of
regrowth, and I thought it would be a good idea to do a permanant
color, to get the ends to math my natural roots.
So off I went to the store and got another box of loreal color expert-
this time I got it in my own natural color- which is medium golden
brown. The woman on the box had the same color eyes as me- grey,
and the same coloring- cool and sorta pinky.I really thought this would
match up the ends to the roots. I was a bit weary of the golden in the
color- but the sample on the box actually looked ashy. There wasnt a
hint of red in it at all.
What I ended up with was the reddest hair I have had in my life. OH GOD
what am I going to do now. Ive got red hair and it is bright orange in
places. It is very dry. It looks terrible with my skin tone, eye color
and doesnt match my eyebrows.It is the most unatural color you can
imagine.The hotline were no help- they told me to wait for weeks and
try another color- as if I want their pruducts again.
I have thought about going to get a purple shampoo and see if that
helps- but is there anything I can do to get back to my natural color-
medium brownish?
How long do I need to wait before recoloring?
What is likely to happen to my hair if I got out and color it now- I
mean I was thinking of doing a color remover then trying again.
I once lost all my hair because of coloring disaster so I dont want
that to happen again, but I cant afford a professional. I am so upset.
All I wanted to do was go back to my natural color, and then I thought
I can finally stop obsessing about my appearance- just go back to what
God gave me and leave it all alone.
If anyone can offer any help at all I would really be greateful. I live in the UK.
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polydactylcat wrote:
Hang in there!
