QuoteReplyTopic: Question About WickedHairCo.com Posted: March 22 2008 at 8:37am
Her company used to be called Wicked Wares and that was her web address until she experienced some problems and had to change the name so she changed it to wicked hair co and created a new web address.
crystal..
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okay so i told my credit card company about how the store was cancelled
so therefor my order was cancelled, and they sent me all the info to fill out and send back to them in order to eventually get my money back but on the form she sent me it said that the site I ordered from was " http://www.wickedwaresworldwide.com/servlet/StoreFront " and the lady at the CC said it was probably the 'head site' or something so I went there and sent them an e-mail yesterday..
I have no way to email her, the store is under construction
and the number doesnt work and when I try to reply to the receipt I got on my hotmail that doesnt work either. and my CC company said they could'nt do anything about it unless I cancelled my order with her but when I go to my receipt on my hotmail theres a link with the "status of my order" and when I go to it it says "store is cancelled"
Girl just tell them that you attempted to cancel the order, did not hear back from the owner, and that now the store appears to be out of business.. You can give them the link to the website so they can see.. You can show them the returned e-mails.. You are going to have to be a LOT more aggressive with the credit card company to get them to take action.. You do not need a FORMAL cancellation from a company that CLEARLY is out of action.. You never received your order, and the company is clearly unable to send it.. It should be a fairly easy matter to get them to take action if you are persistent..
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Ms.Honey
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I have no way to email her, the store is under construction
and the number doesnt work and when I try to reply to the receipt I got on my hotmail that doesnt work either. and my CC company said they could'nt do anything about it unless I cancelled my order with her but when I go to my receipt on my hotmail theres a link with the "status of my order" and when I go to it it says "store is cancelled"
fakeizme
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You can email her letting her know that you're canceling your order, no response from her necessary, then let your CC company know that it's been cancelled. Let them deal with her, don't let this stress you out anymore. Until recently she's had a very good rep but I think family emergencies have thrown her a bit off kilter.
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I honestly dont know whats going on. I have received an order from Ana in the last couple of months. I have however, also experienced problems in the past where packages I have been waiting on from her have went 'missing' in the post and she has had to send me out replacements. I do believe that Ana would not scam anyone but there is obviously a major problem. I do believe that you will get either your money or goods..eventually.
crystal..
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I posted on livejournal about my wickedhairco situation and a girl replied to me with this:
"I ordered extentions from them Dec 2007, it is now Mar 2008 and I'm still waiting for them to arrive. I spent over $200. which they already have. I have e-mailed, called and left messages(because the reps were always unavailable). I have not recived a response. I think this company is a big scam. Know any good Lawyers??"
So.. I dont know what to do UGH what a F#cking disaster!! :(
somer
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You should try contacting Yahoo and finding out how to dispute sales from one of their stores.. They might be able to help you..
BTW, you could have told the credit card company that you DID cancel the order, and you have not received a refund as promised.. It's their job to prove otherwise.. What's the worst thing that's gonna happen?? They call Sassy and she disputes your claim of cancellation with NO PROOF of an order being shipped..
Check out the 5th So Cal offline luncheon?? For more info: divahairtalk.overthehillweb.com/lunch.html
Links to my fav vendors & hair albums + Weave 101 information: divahairtalk.overthehillweb.com
crystal..
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Okay, I found my credit card and called the customer service today
The lady said that I had to cancel my order with the owener the the site that I purchased from before I could get a refund. So without talking to the owner of wickehairco. im pretty much SOL. :(
crystal..
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uhm, yeah so pretty much I lost my pre-paid credit card so I cant call them.
does anybody know a way (other then this web site) that I could contact the owner of wickedhairco.? i found a number, it said I couldnt call it from my area. I dont know what to do.. I have the worst luck ever.
I tried to message her account on this website and she hasnt replied should'nt there be some way to contact her? I dont even know where to start on canceling the order or getting a refund on the card. I rarley purchase things offline
sherrie215
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crystal how did you pay? If you paid by paypal or with your credit card you should have some recourse. I wouldnt wait any longer. I would start whatever process is necessary. I dont think sassy is a thief either and I agree with Malibu that this is out of character for her. I dont know what has happened, but you need to do whatever is necessary to recover your money at this point.
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