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Question About WickedHairCo.com

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somer View Drop Down
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    Posted: March 22 2008 at 8:37am
Her company used to be called Wicked Wares and that was her web address until she experienced some problems and had to change the name so she changed it to wicked hair co and created a new web address.
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crystal.. View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 21 2008 at 4:50pm
okay so i told my credit card company about how the store was cancelled
so therefor my order was cancelled, and they sent me all the info to fill out
and send back to them in order to eventually get my money back
but on the form she sent me it said that the site I ordered from was
" http://www.wickedwaresworldwide.com/servlet/StoreFront "
and the lady at the CC said it was probably the 'head site' or something
so I went there and sent them an e-mail yesterday..

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Divavocals Quote  Post ReplyReply Direct Link To This Post Posted: March 16 2008 at 1:12am
Originally posted by crystal.. crystal.. wrote:

I have no way to email her, the store is under construction
and the number doesnt work
and when I try to reply to the receipt I got on my hotmail
that doesnt work either.
and my CC company said they could'nt do anything about it
unless I cancelled my order with her
but when I go to my receipt on my hotmail theres a link with the "status of my order"
and when I go to it it says "store is cancelled"
Girl just tell them that you attempted to cancel the order, did not hear back from the owner, and that now the store appears to be out of business.. You can give them the link to the website so they can see.. You can show them the returned e-mails.. You are going to have to be a LOT more aggressive with the credit card company to get them to take action.. You do not need a FORMAL cancellation from a company that CLEARLY is out of action.. You never received your order, and the company is clearly unable to send it.. It should be a fairly easy matter to get them to take action if you are persistent..
Check out the 5th So Cal offline luncheon?? For more info: divahairtalk.overthehillweb.com/lunch.html

Links to my fav vendors & hair albums + Weave 101 information: divahairtalk.overthehillweb.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ms.Honey Quote  Post ReplyReply Direct Link To This Post Posted: March 13 2008 at 11:40pm
Well tell them that. The store has cancelled the order for you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 13 2008 at 5:52pm
I have no way to email her, the store is under construction
and the number doesnt work
and when I try to reply to the receipt I got on my hotmail
that doesnt work either.
and my CC company said they could'nt do anything about it
unless I cancelled my order with her
but when I go to my receipt on my hotmail theres a link with the "status of my order"
and when I go to it it says "store is cancelled"
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fakeizme Quote  Post ReplyReply Direct Link To This Post Posted: March 13 2008 at 12:38pm
Definitely good advice. I don't think she's a bad person, but something is getting in the way of good business. Go through your CC company.
Love clip-ins and tape!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ms.Honey Quote  Post ReplyReply Direct Link To This Post Posted: March 13 2008 at 9:01am
You can email her letting her know that you're canceling your order, no response from her necessary, then let your CC company know that it's been cancelled. Let them deal with her, don't let this stress you out anymore. Until recently she's had a very good rep but I think family emergencies have thrown her a bit off kilter.
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somer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote somer Quote  Post ReplyReply Direct Link To This Post Posted: March 13 2008 at 3:40am

I honestly dont know whats going on. I have received an order from Ana in the last couple of months. I have however, also experienced problems in the past where packages I have been waiting on from her have went 'missing' in the post and she has had to send me out replacements.  I do believe that Ana would not scam anyone but there is obviously a major problem. I do believe that you will get either your money or goods..eventually.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 12 2008 at 10:11pm
okay so this is unfortunate.
I posted on livejournal about my wickedhairco situation
and a girl replied to me with this:

"I ordered extentions from them Dec 2007, it is now Mar 2008 and I'm still waiting for them to arrive. I spent over $200. which they already have. I have e-mailed, called and left messages(because the reps were always unavailable). I have not recived a response. I think this company is a big scam. Know any good Lawyers??"

So.. I dont know what to do UGH what a F#cking disaster!! :(
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somer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote somer Quote  Post ReplyReply Direct Link To This Post Posted: March 07 2008 at 11:33am
telephone numb is 1-888-269-0731
 
address is
 
Wicked Hair Co
PO Box 533
Vestal NY 13851-0533
USA
 
HTH
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Divavocals Quote  Post ReplyReply Direct Link To This Post Posted: March 06 2008 at 7:09pm
You should try contacting Yahoo and finding out how to dispute sales from one of their stores.. They might be able to help you..

BTW, you could have told the credit card company that you DID cancel the order, and you have not received a refund as promised.. It's their job to prove otherwise.. What's the worst thing that's gonna happen?? They call Sassy and she disputes your claim of cancellation with NO PROOF of an order being shipped..
Check out the 5th So Cal offline luncheon?? For more info: divahairtalk.overthehillweb.com/lunch.html

Links to my fav vendors & hair albums + Weave 101 information: divahairtalk.overthehillweb.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 06 2008 at 5:50pm
Okay, I found my credit card and called the customer service today
The lady said that I had to cancel my order with the owener
the the site that I purchased from before I could get a refund.
So without talking to the owner of wickehairco. im pretty much SOL. :(
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 06 2008 at 5:06pm
okay, thanks!
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somer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote somer Quote  Post ReplyReply Direct Link To This Post Posted: March 06 2008 at 2:38am
I have an old package that I received from her, I will check it and see if there is a contact number on there for her
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: March 05 2008 at 5:30pm
uhm, yeah so pretty much I lost my pre-paid credit card so I cant call them.
does anybody know a way (other then this web site)
that I could contact the owner of wickedhairco.?
i found a number, it said I couldnt call it from my area.
I dont know what to do.. I have the worst luck ever.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Divavocals Quote  Post ReplyReply Direct Link To This Post Posted: February 27 2008 at 7:13pm
Originally posted by crystal.. crystal.. wrote:

hmm okay,
so you dont think I should wait any longer for them?
Nope.. Start the processes to get your money refunded now..
Check out the 5th So Cal offline luncheon?? For more info: divahairtalk.overthehillweb.com/lunch.html

Links to my fav vendors & hair albums + Weave 101 information: divahairtalk.overthehillweb.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: February 27 2008 at 5:44pm
hmm okay,
so you dont think I should wait any longer for them?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sherrie215 Quote  Post ReplyReply Direct Link To This Post Posted: February 27 2008 at 6:21am
start by calling your credt card. There should be a number on the back of your card that you can call.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote crystal.. Quote  Post ReplyReply Direct Link To This Post Posted: February 27 2008 at 1:01am
I paid with a pre-paid credit card.
I tried to message her account on this website and she hasnt replied
should'nt there be some way to contact her?
I dont even know where to start on canceling the order
or getting a refund on the card.
I rarley purchase things offline
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sherrie215 Quote  Post ReplyReply Direct Link To This Post Posted: February 26 2008 at 10:21pm
crystal how did you pay? If you paid by paypal or with your credit card you should have some recourse. I wouldnt wait any longer. I would start whatever process is necessary. I dont think sassy is a thief either and I agree with Malibu that this is out of character for her. I dont know what has happened, but you need to do whatever is necessary to recover your money at this point.
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