QuoteReplyTopic: What hairdressers should never say... Posted: February 27 2002 at 5:05pm
I was at the hairdressers the other day and one of the clients said to her: Do you ever get tired of your job?" Her reply surprised me: "Oh, it`s all right, I just go on auto-pilot!!" Oh, really! In that case, I might as well get a robot to do it! OK so men`s hair might not be quite as exciting as womens` but I was under the impression that she was at least attempting a bit of creativity. Obviously not - well she`s a nice person and maybe a bit too honest, but I won`t be going to her again.
phil
dianefromcanada
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lol lol you always seem to find these interesting situations Phil. Yeah, I wouldn`t want to go there again. Who knows she might have meant something else. Most of the time their jobs is very demanding on their backs and they are very tired at the end of the day. When you hear these things at times it`s funny like the one that I came across that decided to change her career because she couldn`t stand touching hair and said to a bunch of us that she could never. Now you tell me Phil wouldn`t someone like that know if she hates touching hair that she shouldn`t go into hairdressing? lol At the time I thought it was way to funny.
Or: -you dont mind it being this short, right? -i just feel like cutting short today, do you mind? (I got whammied on this one) -have you ever thought of your self as a purple?
-Kera aka princess of the air force (they just don`t know it yet)
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Things people should never say to their hairdresser. -After telling the client their total price, "Is that all?" Hairdresser thinks "Its time to raise the prices"
I am a professional Hairstylist/Haircolorist with 19 years experience. I have traveled all over the country for my advanced education. I am also a salon owner.:)........and I LOVE Redken!!!
How about: "You look like you've put on some weight." I guess they need to take that into consideration when doing hair but please, please don't say it (this happened to me).
"It is better to look marvelous than to feel marvelous" Billy Crystal
They should not ask, "Who cut your hair last?". That drives me crazy, and only once have I not been asked. Does it really matter? Or is this about securing new clients?
Yes, and that question is inevitably accompanied by a resigned shrug and a look of pity. What they will NEVER follow it up with is ".....well they did a damn good job!" Dont you just love that which they call "human nature"?
Phil, You said; _____________________________________________________________________
What they will NEVER follow it up with is ".....well they did a damn good job!" _____________________________________________________________________
Hmmmmm...Now you know that I have to Speak UP for "Good and Honest Hair Stylists" everywhere....LOL. NEVER??? >>>>he said in Caps<<<<< Why Phil, I myself have complimented clients on many hair cuts performed by other Stylists.
Some of us don't need new clients ,.....so contrary to popular belief, we don't need to put down another's work in a pathetic attempt to make our selves look better. JMHO.
A genuinely altruistic hair stylist! Well it is heartening to know that there are some of you out there, even if IMO you are the exception. I just never seem to come across them, unfortunately. Good for you, anyway!
uzma
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I don't know about the Altruistic part, phil.... but the genuine part is something I truly work at.
It saddens me, sometimes, to read how badly many of you have been treated in Salons. I really do know, many great Stylists, I hope they are not the exception.
Gosh Uz, what a great compliment....Thank You! Truly!
My teen sons (whose hair I've been trimming for years) have decided that maybe it would be "more cool" to have it done by a professional stylist. Recently one of them got The Question about who last cut his hair, and he answered "my mother". The stylist did say, "Well, she did a very good job!" Of course, I am trying not to read anything else into it.
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I also compliement a good cut by a previous cutter because it compliments the client choices and decisions. You tell them its bad, it just makes them feel worse if they recieved a bad cut. I don't tell every new client this but give it when I believe it.
Another thing is, and I tell my staff this, never never never ask who cut it because they may feel guilt for leaving that person and saying thier name or being asked that just makes them think about them and feel even more guilty. Begining a service with a new client, the whole world is open for possibilities. To make a new friend, to learn something new about this person. You only have this first chance to make this person feel totally comfortable with you and to trust you, which is Alot more important than a "perfect cut". You cannot always get it exactly right the way they want it the first time, especially with men. But building the relationship first, earning there trust and LISTEN, LISTEN, LISTEN to them. Repeat what they just told you to show them that you understand and clarify anything you do not completetly understand.
Thats what good communication is all about!!
I am a professional Hairstylist/Haircolorist with 19 years experience. I have traveled all over the country for my advanced education. I am also a salon owner.:)........and I LOVE Redken!!!
Thank you, I think you are pretty incredable yourself!!!
I am a professional Hairstylist/Haircolorist with 19 years experience. I have traveled all over the country for my advanced education. I am also a salon owner.:)........and I LOVE Redken!!!
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