oh yes I do plan on doing the switch. But I also do a few other ladies that are not so easily convinced. So I still will be using human hair too! I just hate to order 10 bundles per color unless I know that I can get rid of some of it. It really is decent quality for the price. If I can make it last 3 months as hard as I am on my hair anyone can!
Don't wash it or dye it. Wrap it back up in their cheesy, perfumey Saran wrap and send the hair back. It's not what you ordered, it's not what you paid for.
Send it back with insurance and confirmation delivery. I recommend a phone call to them beforehand and request shipping on BOTH packages you returned be refunded to you. You should not be responsible because THEY can't pull their heads out of their own asses and get one simple order straight.
I can't believe this company. Totally unreal that they would do this after their first mistake just days previous.
If I lived near them, I would relish the opportunity to walk through their doors and deal personally with this situation.
Other issues with this hair aside, this is the length I expect to get when I order 22-24".
Glamour Hair has consistently given full length and then some. And not just some spindly end pieces that stretch to the longest length but a full, lush length to the end as you can clearly see. When this hair is straightened, it's an easy 25 1/2". I don't want to stray too far off the Bliss issue, but perhaps Bliss could learn a lesson from this - give the customer what they order. Better yet, give the customer just a tad bit more than what they ordered and you may have some satisfied customers (as far as length goes anyway.)
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