Hi Sherrie....wanted to give you an update. I received an email yesterday from wicked hair responding to my email. She is sending me a new set on Monday. Thanks for your help.
Ms. Honey...thanks. I don't know what is suspicious if you haven't read anything but good things about someone. I'm sure I missed something on the board...I didn't try to start any drama here. I use this board for valuable information on products I want to try. I hope to try some extensions with tape and LG...with all the tips on here, I'm sure if I run into trouble you all will be here to help. Thanks again
Hi Sherrie....wanted to give you an update. I received an email yesterday from wicked hair responding to my email. She is sending me a new set on Monday. Thanks for your help.
That's really good to hear. Can you post when you recieve them? In the meantime, I'll email her again.
gatorfan
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Update: I received my hair today. I love it, however, it's a little too golden for me. I got the 16/22 and the highlighted part of the hair is perfect. This was completely my fault...I looked at the colors online and they looked like they matched my hair. Any suggestions? Should I use a color (highlight kit) or a shampoo. Any advice will be appreciated.
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The clips in I have were too dark (raquel welch strawberry blonde) to start with. I took them to my stylist and she highlighted them and they match perfectly now but it was hard on the hair. Plus it wasn't remy so it tangles which is why I'm looking for new ones.
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Thats such a shame. I have been a customer of Anna's for years and she usually has great customer service. I am desperately trying to order new clip ins though so think i will need to shop elsewhere this time
crystal, do you have a number to contact wicked hair co? I was going to suggest looking on the website for a phone # but the website is not online at this time. It says its under construction
I think she put it under construction so people don't order from her site. I know people have been accusing her of charging credit cards and not sending the goods. My guess is the service she uses for business transactions on her site automatically charges the credit card. I can't imagine Sassy trying to steel anyone's money!!
I'm hoping she's okay, this is not in her character at all. She's a really good business woman and does care about her customers.
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and i have no way to contact her, well I found her account on this site and i messaged her last week and got no reply yet im not sure what i should do or how long i should wait.
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and i have no way to contact her, well I found her account on this site and i messaged her last week and got no reply yet im not sure what i should do or how long i should wait.
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crystal how did you pay? If you paid by paypal or with your credit card you should have some recourse. I wouldnt wait any longer. I would start whatever process is necessary. I dont think sassy is a thief either and I agree with Malibu that this is out of character for her. I dont know what has happened, but you need to do whatever is necessary to recover your money at this point.
I tried to message her account on this website and she hasnt replied should'nt there be some way to contact her? I dont even know where to start on canceling the order or getting a refund on the card. I rarley purchase things offline
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