Extensions-Plus Visit **PHOTOS**

elvira - Yep, very friendly and helpful. But then, I was face to face with them. After the initial requests of getting all the hair out in front of me, I was left to my own devices with my head buried in bundles of wefts and didn't really need a lot of questions answered. I will say that they were extremely busy. There were employees tied up on the phones (probably with that demanding Fina. Hah!) and I was one of four walk-ins in a half hour. Two of those had dedicated employees with them. One was planning a customized piece and the other was helping a new wearer of a customized piece in styling. They really are full service even after you buy their hair (from what I saw.)

The Softwear should be a breeze in ordering on the phone if you know the length, color and texture you want. A color ring is a must. Have a back up color in case they're out. Now, the wefts of the natural hair are another thing. After seeing all that hair, I could not imagine trying to match my shades over the phone. Even when I told her I wanted to match the hair on my head she brought out some wefts I would never even consider so it's best to send them a sample snip and have them match it.    

Jenny - All I saw out in front were wigs. AMAZING wigs. BREATHTAKING wigs. Wigs with totally natural parts and realistic lift at the crown and bang area. These were made with the Softwear hair and the Italian natural (like I have on the weft) and they were drop dead gorgeous. One of the employees was wearing one and the blending was superb. I wouldn't have even known it was a wig except for the fact her photo is on the EP site and I recognized her right away. I have no idea if they did clip-ons but that would be awesome if they did.

Edited by amm

Man, that #4 is perfect for me ! And that's the straight?! Awesome! Good thing I live like 30 minutes from EP....

Wow, that's pretty. I TOLE you! I think the natural wave suits perfectly the way I've seen you style your hair. The permed Softwear would definitely be too curly. Mwahahahaha... all mine!

I did not see any EP made into nail hair. The only pretipped was stick.

You're so welcome. Pictures make it so much more fun, too.

Softwear is processed and it's reported to last a year under good
conditions. I'm not sure if it has a cuticle or not. Have we ever
established if that's a good or bad thing? I've read so many
conflicting pros and cons to cuticles.

How long have you been waiting for PH? I waited about 35 days for
my first order and the 2nd one was ordered priority and took 3
weeks.

I have had great lengths extensions for over 2 1/2 years and recently changed to someone else that uses another hair company she said was the same hair as g.l. But I am having extreme rats nest, parched, poofy, tangled hair that looks like doll hair for the same cost. She finally told me it was Extend Plus hair and that I need to pay for the hair since she admitted it was overprocessed. I did color it with a deposit color only the day of the extension application since she told me to do so and that it was ok to do that day. It is starting to pull out my own hair and acting like a poofy sponge in the shower. This hair has only been trouble getting worse and its been a month. I've tried all the conditioners, detanglers, before/after shampoo. I can only put it in a braid. She gave me no take home info since I did the great lengths but obviously this is not the same since I had no problems at all w/that hair even swimming, sleeping.
Can someone tell me if this is the extensions-plus company and if they have had these problems. please!!!
She told me to color it and if I'm not happy and scared to get in the shower I think I need a refund for her misrepresenting the hair and for her not willing to see me and/or not willing to replace at her cost the damaged hair (she admitted it was). I'm soo desprite for help after spending $1,800.



Edited by hairclient

There are alot of members who've had some awful extension stories of there own on here.I was one of the lucky ones.I had the money but got drawn in by an adorable white chihuahua.And then I was broke again.And If it makes you feel any better things only can look up from this experience.And you were lucky to find this site.There are alot of different techniques to choose from that not only are much easier on your hair but also much easier on your wallet.Check out the member pictures.None of those women have GL.And they all have wonderful hair,.

are member pictures under their names??

What hair should I ask for?? I will color my hair w/a no deposit demi-semi perm. color and some warn not to do this and braid your hair, conditioner before/after; tangling problems. I just don't want to deal w/any of this and it to be pretty and not pull on my hair. I expect it to only last about 3-4 months but w/out these issues.

Hairclient,

Your stylist is certainly not being too helpful to you, is she (or he)?

I don't know if 'extend plus' is the same as Extensions Plus, but I can tell you that I have put Extensions Plus hair on over 100 clients and only 1 had tangle/ matting issues. 

I use the Mark Barrington Shrink Link method, and actually he buys the Extension Plus hair, makes them into perma plugs and then resells it to me to use with his shrink link system.  So in the case of the client who got the bad batch of hair, I reported it right away to Mark, and he replaced it (6 ounces of 20" blond- not cheap) right away, no questions asked.  I then removed the crappy extension hair from the client and reapplied the new hair, at no additional cost to my client.

Your stylist should be more willing to help you and especially for $1800!  I guess I just live in the wrong place or something, because after the client purchases the hair (at cost- no mark up) I am only charging $300-$500 for the application!  Damn, how do so many stylists get away with over charging their clients, doing a sh*tty job, not guaranteeing their work, and still remain in business?!

I  color extensions with demi color all the time, and it shouldn't be a problem.  I wouldn't try to lift the color though, too tricky and risky.

Good luck, and keep bugging your extensionist, she needs to stand behind her work!

I just had my hand made weft from EP sewn in last Friday. I sent them a
swatch of my hair and they matched it. I ordered it l8 inches, 50% thicker
than standard, european hair with a slight wave (one step up from stick
straight). It cost $323. It is beautiful. It has not tangled once, nor shed.
I am in heaven. I only have one thick weft sewn in. It is a tad longer than
my own hair. It dries beautifully, and I try to let it dry by itself, but
haven't had it in very long yet, and am still experimenting with styling. I
have been using a diffuser after it dries mostly by itself, and it waves up
very naturally. Tried some mouse on it the other day, it worked well but
got kindof crunchy. I have some bumble and bumble styling/finishing
spray that is very light and brushable I've been using. It's so awesome,
it's not like other hair I've had. IT DOESN'T TANGLE you don't have to
brush it all day to avoid matting. It is low maintenance. I'm trying to just
leave it alone and not mess with it too much to make it last, plus it's just
so pretty on its own. I have to style my own hair much more than my
extension hair. the hand wefts DO NOT SHED. No hair on the floor. The
l8 inches was way generous in length. I didn't need to order that long,
and ended up cutting quite a bit. The ends on what I ordered looked
pretty good, really. I talked to a lady named Cheyne. She was kindof
hard to get on the phone, but reallly really knew her stuff. That's the
scoop. i'll defnately use them again. I might would consider next time
one step curlier/wavier, also, highlights or a mixture of some lighter
within the weft would have been nice. I just highlight slightly my own
hair all around it and it's fine. Love it, love it, love it.

thank you all for your help and info. if you have any more please let me know since I am desputing this w/the credit card company as misleading bad services. I need everything I can get. I know I'm right and not crazy not that makes this just more difficult to handle. I even purchased some hair on internet and colored it even before I put it in to see if I could do my own hair and had no trouble w/it; it was beautiful; just not as thick or staying in since I'm not a professional. And the cost on it was $100 for 6 bundles of very long hair.
Can anyone tell me the best hair to get put in? I like it wavy and mid back w/a style/cut.