Did you come out and say this needs to be replaced? I have a feeling that your being to nice and should be more demanding! Let them know that your findings are being passed a round (the world) and that your impression of this company and there product is important. Others like myself are relying on your findings befor deciding to invest in this, make sure they know that.
When I spoke with Darren yesterday, he said that if the machines break, they will send them back to the manufacturer to be fixed at no cost. Don't be discouraged Metal, I am sure that they will accomodate you by either getting it fixed or sending you a new one. I'm still looking forward to getting mine. Kinks always need to be worked out in the beginning.
sassyhair
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Joined: June 16 2005
Location: United Kingdom
Status: Offline
Points: 189
I emailed Darren and he rang me three times left messages and I finally got back to him and he told me about the offer he has for members on here.
I am really interested in purchasing the extend magic, but I want to see it in action before I buy. His colleague is going to be at the Professional Beauty show in Manchester on the 9th & 10th October.
Amanda are you going to the show in Manchester?
If so you can register on the professional beauty show site for free tickets.
Koffee - I've nearly taken this hair out but I ordered 18/22 mix from my supplier and its not the same colours as I usually have so I've had to send it back so its going to be another couple of days before I get "my" hair but I'm positive and looking forward to doing the back of my head, I think its going to be really easy for the simple fact, if I do it wrong I'll just take it back out and do it again lol. So much better than the extentubes. I really get my hair off when I can't get a tip in lol
Metal - this seems very strange about the machine having a defect, mine also didn't move on but it was just simple cleaning that needed doing. I wonder why you and Char have had the same problem. Why don't you see if Char can get in touch with them for you. Are they just ignoring you or what exactly did they say?
When you bought your machine, did you get the disk saying that you had a year's warranty. They have to keep to that so just tell them you want a new one cos its not working.
Thanks guys for the response. I did ask the Lees to replace the machine, and I took a picture that showed them exactly how the tape was getting all twisted up on the metal gear post. They tried to tell me that I had either put the tape in wrong, or that when I tried to remove the tape, that I pulled it out wrong.
In any case, they did send me 2 new tape cartridges, but I don't want to be in the middle of an install and have them thing break on me again.
My 2 clients on which I did a full head install like it, but they are getting some shedding. I am experimenting with using stick hair with them machine, and also making some epoxy tipped hair and installing that. (the epoxy tip is the closest to MB tips that I can figure out)
I also have tried using the MB tips, but I don't know how well this adhesive will bind to the natural hair to the plastic tip on the MB hair.
I have to say, I like Charlene's flat bonds. I think that is a way to cut down on shedding, because you can clearly see that every hair gets coated with adhesive.
Hey girl I still love the epoxy too! Have you talked to Peggy in Calif? Myun had me e-mail her then we spoke on the phone. She told me that she made her bonds flat because it seemed to work better. I guess this is why. I don't think pulling a tape wrong should break the darn thing come on how sensitive is this thing. Like you, I fear breaking it the middle of an install. That would just be the worse.
Hey Lisa- My machine is not advancing at all. I let is cool off for 2 days now- still no movement. I'll check on it again tomorrow. Maybe they gave me the older version? I don't know. But yes, it did stop in the middle of a client- yikes!
Myun sent me pics of Peggy's install too and they are flat and very nice. Some are wide and some are thin.
Lisa, with the MB's I cut his plugs off. I asked the client if she wants the plugs on top so at least we can salvage the hair in case if she changes her mind, but she hates the lumpy feel of it.
When I first ordered the machine, he gave me one price which was around the asking. That's when I told him, how much for all 3 machines and that's when he gave me a good discount.
The more I bought the more I saved- plain business sense.
ok- i got the braid machine at a great price and i will actually be working with the person selling them and offering a good price on here for who ever is interested.
Char- so far so good, i tried it on my dolls head and it worked good, then i did some braids on my grandaughter and she loved them, i need to figure out how to add hair and braid them for more length. so far so good,
I did my own hair with the extendmagic yesterday, here are the pics, I pre-bonded the hair first as I thought it would be easier and then installed with the machine. It was so easy and so quick it was unbelievable. It only took me around 4 hours which is really quick for me as it takes me about 12 hours to do a full head extentubes and shrinkies. The bonds feel really comfortable and lay really flat and they are so undetectable. They feel really flexible which is weird as you expect the bonds to feel like fusion because they look like fusion. I'll keep you posted x The hair was 18inch bohyme colours 613 and 14 which I blended on a blending board. Excuse my roots lol xx
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chick! I effing LOVE it!!! 