help with blonde shade & "grabbing"

> Help!!!! My hair is too platinum from coloring &> bleaching- this looks horrible with my light> complexion. I normally have medium brown hair, with> very light porcelain skin. I would like to be medium> blonde. Every color "grabs" in streaks> throughout my hair due to overprocessing. However, I> use protein & moisturizing treatments 2 times a> week, (which keeps it from falling out.) What are the> best blonde tones for my light complexion? Are beige> and cream tones best?> I have been using Redken Shades EQ Shampoo in Irish> Cream to tone down the bright look and am thinking> about using the semi-permanent color in Irish Cream> also, however, I may need to wait until the color will> not "grab" as much. It looks as if I have a> creamy blonde color (from the shampoo) with a hint of> light marroon hightlights. HELP!!!!!!! I need> advisement - no professional has been able to give me> advice so far!I had the same problem. I use Redken Shades EQ in Irish Creme and it is absolutely the BEST product I have used. Believe me, I've tried everything!! I use the shampoo in between colorings to keep the shade.Good Luck...Tara